Home Instead - Jackson, TN | Photos and Reviews

Name: Home Instead - Jackson, TN
Address: 196 Cheyenne Dr, Jackson, TN, 38305
Telephone: (731) 984-7062
Rating: 4.9

Home Instead - Jackson, TN in Jackson, TN

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196 Cheyenne Dr, Jackson, TN 38305

To contact a resident: (731) 984-7062

For more information about senior living options: (866) 208-4318

4.9 from 50 reviews

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Overall Review of Home Instead - Jackson, TN

common 29 reviews mention this

Caregivers are consistently praised

Caregivers receive repeated praise for professionalism, kindness, and trust.

Across many reviews, families describe caregivers who are caring, respectful, and dependable, with several naming specific people for going above expectations. Multiple reviewers also mention office staff and caregiver training as part of what makes the experience feel well run. A few reviews note that turnover exists, but even those describe caregivers who go above and beyond in day-to-day support.

common 5 reviews mention this

Flexible scheduling and responsiveness

Residents’ families describe quick help with schedule changes and evolving needs.

Several reviews point to responsive communication when needs change, including help with schedule adjustments soon after concerns come up. Families also describe the team as available and easy to talk with as situations progress. Reviewers further mention that scheduling was flexible and accommodating for caregiver visit times.

common 6 reviews mention this

In-home help with chores

Care includes practical daily help like housekeeping, meals, and companionship.

Residents’ families describe caregivers supporting more than just check-ins, including housekeeping and food preparation. Multiple reviews also mention companionship and help around mealtimes, with one family describing hands-on efforts when appetite was changing. Another review highlights assistance with errands and chores as part of the daily experience.

caveat 2 reviews mention this

Reliability concerns show up

A couple of reviews raise concerns about caregiver reliability and retention.

One review describes a missed caregiver visit that left a loved one without care, meals, or medication reminders for the day. Another review mentions caregiver turnover and the absence of automatic raises based on merit or time, which they connect to employee departures. Together, these reviews suggest reliability can vary enough to warrant extra attention when arranging care.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Nearby Places of Interest

This part of Jackson, Tennessee offers a variety of medical services for seniors, with several physicians' offices and pharmacies located within a short distance. There are also multiple places of worship in the area for spiritual support and community engagement. The proximity to hospitals such as West Tennessee Healthcare North Hospital and Jackson-Madison County General Hospital is reassuring for any potential health needs. In terms of dining options, there are familiar chains like Cracker Barrel and Waffle House nearby, as well as local favorites like Takos Borukas and Picasso Bistro & Pizzeria. The presence of cafes such as Starbucks provides convenient spots for socializing or enjoying a cup of coffee. Overall, this area has a good mix of essential services and amenities that would cater well to seniors looking for a comfortable living environment in Jackson.

Physicians

North Jackson Family Clinic (0.4 miles)
Center for Spine Care PC (0.5 miles)
Dermatology Associates (0.5 miles)
Cardiovascular Clinic Of West Tennessee (0.7 miles)
Bingham Nerve & Muscle (0.9 miles)
Cardio Care (1.2 miles)
Jackson Hearing Center (1.3 miles)

Places of Worship

Thrive Community Church (0.7 miles)
Sand Hill Church (1.7 miles)
Campbell Street Church of Christ (2 miles)
Covenant Presbyterian Church (2.4 miles)
Southern Baptist Convention (2.8 miles)
Fellowship Bible Church (3 miles)
Bethel Baptist Church (3.3 miles)

Pharmacies

Phipps Pharmacy (1 miles)
Walgreens (1.1 miles)
Cost Plus Pharmacy (1.2 miles)
Jackson Clinic Pharmacy (2.1 miles)
Walgreens (2.2 miles)
West Tennessee Pharmaceutical Care (2.8 miles)
Walgreens (2.9 miles)

Restaurants

Cracker Barrel (1 miles)
Waffle House (1.1 miles)
Takos Borukas (1.2 miles)
Zaxby's (1.8 miles)
Jason's Deli (1.8 miles)
Wendy's (1.8 miles)
Picasso Bistro & Pizzeria (1.9 miles)

Hospitals

West Tennessee Healthcare North Hospital (1.8 miles)
Jackson-Madison County General Hospital (3.1 miles)
Jackson Clinic Psychiatry (3.3 miles)
Jackson-Madison County General Hospital (3.4 miles)

Cafes

Starbucks (1.9 miles)
Starbucks (2 miles)

Frequently Asked Questions

Where is Home Instead - Jackson, TN?

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