Nhc Healthcare - Hendersonville
SaveInformation last verified:
370 Old Shackle Island Road, Hendersonville, TN 37075
For more information about senior living options: (844) 490-3973
The facility is excellent, very clean, and has caring staff. The rehab team is excellent and supportive in helping patients recover. The staff are friendly, approachable, and willing to help residents feel comfortable. The nurses take time to get to know the patients, speak with families, and the techs are very helpful. The staff become like family and consistently go above and beyond in care. The facility offers state-of-the-art rehab equipment and is regarded as top-notch. The meals are very good and the food service is attentive. The staff are described as compassionate and devoted to their loved ones. The facility is a great place for families and is highly valued by the community. The care teams are dedicated, dependable, and provide thorough, attentive care.
The nurses were extremely rude and not helpful. The Hendersonville location lacks compassion and needs staff training. The facility blocked a family member from transferring in and fought to keep him out. A COVID-positive roommate was not moved, exposing him to the virus. The facility failed to isolate and protect residents, contributing to infection and death. The administrator did not return calls and communication was poor. The room was not clean and the floors were sticky. The staff were biased, unprofessional, rude, and judgmental. There were bedsores, dirty conditions with ants, and tube-feeding spills.Nhc Healthcare in Hendersonville is best suited for seniors who need skilled nursing rehabilitation and for families that are prepared to be actively involved in the care plan. The rehab-focused track here is a clear strength: families report state-of-the-art equipment, dedicated therapists, and nursing staff who take time to know the patient. In multiple cases, residents emerged from therapy with tangible gains, and several families describe caregivers and therapists as becoming like an extended family. The facility’s Medicaid acceptance also matters for transitions from other settings where payer options are a constraint, making Hendersonville a pragmatic option for those navigating coverage considerations. This is not a passive, set-it-and-forget-it environment; it rewards hands-on advocacy and careful monitoring from loved ones and trusted representatives who can align daily care with doctors’ orders and rehabilitation goals.
At the same time, serious caveats drive consideration toward alternatives for many families. A recurring thread across reviews is uneven frontline care, rude or dismissive staff at times, and a sense that some shifts run with insufficient coverage. Instances of unresponsiveness, calls that go unanswered, and rooms that feel chaotic or poorly maintained appear in several accounts. The most troubling narratives focus on safety and infection-control failures, including situations where a roommate tested positive for an infectious illness and a patient was not moved promptly, with devastating consequences. That combination, staffing volatility paired with lapses in proactive safety measures, will weigh heavily for families prioritizing an extra layer of precaution and consistent bedside empathy.
The strongest argument for Nhc Hendersonville rests on the rehab corridor: therapists who push progress, nurses who know the patient’s story, and a clinical rhythm that often supports meaningful recovery. For residents with significant rehabilitation needs, post-surgical recovery, trauma, or functional decline, the ability to access robust therapy, coupled with a team that communicates with families, can translate into real, tangible improvements. The facility is described as clean and capable in many care moments, and when the care team aligns, outcomes look markedly positive. Yet those gains can be undermined by the other side of the ledger: understaffing at night, delays in routine tasks, and inconsistent follow-through on basic daily needs. In such a contrast, the pros do offset some cons, but only to the extent that a family member can consistently supervise, request timely updates, and escalate concerns until resolution.
To make this decision with confidence, prospective residents should approach Nhc Hendersonville with a concrete plan to verify operations and safeguard daily care. Key questions to prioritize include: what is the current nurse-to-patient ratio on each shift, and how reliably are routine duties, medication administration, feeding, and wound care, executed on time? Request a tour focused on the rehab wing and the therapy schedule, and ask to speak with the director of rehabilitation about typical therapy hours and goals for common conditions like post-hip replacement or stroke. Probe the admission process for residents who require Medicaid, and seek clear timelines for bed assignment, move-in coordination, and any transfers between units. Finally, insist on a candid discussion about safety, incident reporting, and how concerns are escalated when a family member experiences delays or perceived neglect.
The reviews sketch a two-tone portrait: places where care feels genuinely compassionate, professional, and effective, and places where communication gaps, staffing shortages, and basic hygiene or accountability problems undermine trust. On one hand, families celebrate the rehab team as “top notch,” with care that goes beyond the norm and staff who form meaningful bonds with patients. On the other hand, tales of rude desk staff, rooms that aren’t cleaned promptly, and dramatic safety lapses cannot be dismissed. Some families describe the facility as a beacon of recovery and recovery-oriented care, while others recount experiences that left them feeling unseen and unprotected. This divergence is not incidental; it reflects real variability in daily operations that families must evaluate against their loved one’s specific needs and risk tolerance.
In the end, the decision hinges on balance and vigilance. Nhc Hendersonville can be a compelling choice for families who value aggressive rehabilitative care, trust in the medical team, and are prepared to engage consistently to shepherd a care plan. For residents with complex medical or cognitive needs where every hour of attention matters, or for families unwilling to navigate potential staffing inconsistencies and safety concerns, alternatives may offer greater consistency and peace of mind. If choosing Nhc Hendersonville, approach it as a partnership: conduct a thorough pre-admission assessment, insist on transparent reporting, and plan for regular in-person checks. When done thoughtfully, the facility can deliver meaningful rehab progress and compassionate care; when luckier, it will feel like a supportive, family-like environment. When not, the other option, one with steadier staffing and clearer accountability, will be the prudent path.
122 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Nashville International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nhc Healthcare - Hendersonville is an assisted living community located in Hendersonville, TN. Our community offers a range of amenities to ensure the comfort and well-being of our residents. We have a beauty salon on-site for pampering and grooming needs, and cable or satellite TV in each resident's room for entertainment purposes. Community-operated transportation is available for outings and appointments, and we also offer a computer center with internet access for staying connected.
Our dining room provides delicious restaurant-style meals prepared by our skilled staff, catering to special dietary restrictions as needed. The fitness room is available for residents to stay active and maintain their health. For leisure activities, we have a gaming room, small library, and outdoor space for relaxation. Wi-Fi/high-speed internet is accessible throughout the community.
We provide care services round-the-clock with a 24-hour call system and supervision to ensure the safety of our residents. Our trained staff assists with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated, including diabetes diets.
Residents can participate in various activities organized by our concierge services team such as fitness programs, planned day trips, and resident-run activities. Scheduled daily activities keep residents engaged and entertained.
In the surrounding area, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby for convenience. Additionally, two hospitals are within close proximity to meet any medical needs.
At Nhc Healthcare - Hendersonville, we strive to provide a comfortable and enriching environment where residents can receive personalized care while enjoying a range of amenities and engaging in social activities within the community and nearby area.
This area of Hendersonville, Tennessee offers convenient access to a variety of healthcare services, including Hendersonville Children's Clinic, The Pain Management Group P C, and Tennessee Heart and Vascular. With pharmacies like CVS and Walgreens nearby, medication management is easily accessible. The proximity to Hendersonville Medical Center ensures prompt medical care in case of emergencies. In terms of dining options, there are popular restaurants such as Chick-Fil-A, Moe's Southwest Grill, and Cracker Barrel within a short distance. Places of worship like First United Methodist Church and Long Hollow Baptist Church provide opportunities for spiritual nourishment. Additionally, the presence of cafes like Lyncoya Cafe and Black Press Coffee Shop offer relaxing venues for socializing with friends. Lastly, entertainment options include Regal Streets of Indian Lake & IMAX theater for movie outings. Overall, this area provides a balance of essential services and leisure activities that could be appealing for senior living residents.
Nhc Healthcare - Hendersonville is located at 370 Old Shackle Island Road, Hendersonville, TN 37075 in Sumner County, Tennessee
Nhc Healthcare - Hendersonville on seniors.fyi includes 5 photos including images showing interior, dining, parking, potted plants, lobby, seating area, bookshelves, physical therapy, and more.
Grace Place
Hendersonville, TN
Home-like environment with attentive 24/7 staff.
HomeWell Care Services of Hendersonville, TN
Hendersonville, TN
Empathetic, dependable caregivers with responsive administration that provides families peace of mind.
Blessed HomeCare
Hendersonville, TN
Strong access to amenities and social options nearby.
Hickory Hills Alzheimer’s Special Care Center
Hendersonville, TN
Small, cozy memory-care center with attentive staff and engaging activities.
Hickory Hills Alzheimer's Special Care Center
Hendersonville, TN
Caring, attentive staff in a warm, safety-focused environment with engaging activities.
Clarendale at Indian Lake
Hendersonville, TN
Dignified, friendly staff in a clean, safe community with engaging activities and spacious, well-furnished apartments.
Red Cedar Glen
Hendersonville, TN
Friendly, attentive staff and a safe, engaging community.
Legacy Village of Hendersonville
Hendersonville, TN
Friendly, attentive staff in a clean, family-style setting with engaging activities and good value.
Preferred Care at Home of North Nashville, Sumner and East Wilson Counties
Hendersonville, TN
Attentive, empathetic caregivers with strong communication and flexible, quick caregiver matching.
Comprehensive Guide to Medicare Coverage for Hospice Care
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Caring for Those Who Care: Recognizing, Understanding, and Overcoming Caregiver Burnout
Caregiver burnout is a common issue resulting from the intense physical, emotional, and mental demands of caregiving, leading to symptoms like fatigue and social withdrawal. To prevent burnout, caregivers should recognize early warning signs and implement self-care strategies, seek support, and prioritize their own well-being alongside that of those they care for.
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Interior
Building
Dining
Patio
Exercise Equipment
