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Nhc Healthcare - Hendersonville

Nhc Healthcare - Hendersonville is a nursing home community in Hendersonville, TN.

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Nhc Healthcare - Hendersonville

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370 Old Shackle Island Road, Hendersonville, TN 37075

For more information about senior living options: (866) 208-4318

3.4 from 34 reviews
5 stars
19
4 stars
1
3 stars
0
2 stars
2
1 stars
12

Overall Review of Nhc Healthcare - Hendersonville

common 13 reviews mention this

Caring staff shows up in reviews

Many residents and families describe compassionate, responsive care from the staff.

A recurring theme is that staff feel genuinely caring and attentive, with residents and families saying they were treated like family during recovery or long stays. Multiple reviews also highlight nursing staff, CNAs, and the rehab team taking time to help and follow through on concerns. While there are also complaints, the strongest pattern across reviews is consistent kindness and hands-on support.

common 5 reviews mention this

Food quality and dining stand out

Residents and families frequently mention the food and dining experience.

Several reviews praise the food as excellent or very good, and a review also calls out the dining experience as part of why the community was a good fit. At the same time, a few comments focus on food being handled incorrectly or late, including a missed meal-around a surgery timeframe and meals prepared by volunteers. Overall, dining is a clear point of discussion in both positive and negative experiences.

  • A cozy restaurant dining area with neatly arranged tables and chairs.
caveat 3 reviews mention this

COVID isolation and safety concerns

Some families describe preventable COVID exposure tied to how isolation was handled.

A serious concern that comes up in multiple reviews involves COVID-positive roommate situations and the facility not moving or isolating residents as families requested. These reviewers say their loved ones remained in the same room after concerns were raised and later contracted COVID. The reviews describe this as a failure of infection control and a cause of severe outcomes.

caveat 2 reviews mention this

Cleanliness and basic care complaints

Some reviews raise concerns about room cleanliness and daily assistance.

A couple of reviews describe conditions and care lapses that go beyond inconvenience, including sticky floors and reported problems with hygiene and changing support. One review also describes bed-related cleanliness issues tied to skin care, while another mentions missed help with meals and a difficult-to-reach call button. These accounts point to breakdowns in day-to-day support rather than larger programming differences.

caveat 5 reviews mention this

Communication can be inconsistent

Several reviewers mention gaps in communication and timing of care.

Some families report medication and care directions taking time to land in the system, even when they ultimately felt supported. Other reviews describe missed timing and responsiveness issues, such as late arrival of technicians or a facility not following a food-related instruction before surgery. Taken together, residents and families sometimes describe communication as a mixed experience—better in some cases, and frustrating when schedules or instructions aren’t followed.

common 2 reviews mention this

Close access to local clinics

The community is near local medical offices and a nearby hospital.

Reviews for skilled care often coincide with the need to access medical appointments, and nearby options include a hospital and physician offices within a short drive. For example, Hendersonville Medical Center is listed at about 0.3 miles away, alongside nearby physician offices and clinics. This may make it easier to coordinate visits without long travel.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 122 resident community capacity 122 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Nashville International (14 miles away) Nashville International (14 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

This area of Hendersonville, Tennessee offers convenient access to a variety of healthcare services, including Hendersonville Children's Clinic, The Pain Management Group P C, and Tennessee Heart and Vascular. With pharmacies like CVS and Walgreens nearby, medication management is easily accessible. The proximity to Hendersonville Medical Center ensures prompt medical care in case of emergencies. In terms of dining options, there are popular restaurants such as Chick-Fil-A, Moe's Southwest Grill, and Cracker Barrel within a short distance. Places of worship like First United Methodist Church and Long Hollow Baptist Church provide opportunities for spiritual nourishment. Additionally, the presence of cafes like Lyncoya Cafe and Black Press Coffee Shop offer relaxing venues for socializing with friends. Lastly, entertainment options include Regal Streets of Indian Lake & IMAX theater for movie outings. Overall, this area provides a balance of essential services and leisure activities that could be appealing for senior living residents.

Physicians

  • Hendersonville Children's Clinic (0.1 miles)
  • The Pain Management Group P C (0.2 miles)
  • Reliance Medical Group (0.3 miles)
  • Rivergate Sports Medicine & Orthopaedic (0.3 miles)
  • Tennessee Heart and Vascular (0.3 miles)
  • Johnson i-Care at LensCrafters (0.9 miles)
  • Hayes Endocrine And Diabetes Center (1.2 miles)

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Walgreens (0.3 miles)
  • Walgreens (1.2 miles)
  • Ak Analytical Services (1.4 miles)
  • Walgreens (4.3 miles)
  • Walgreens (4.7 miles)
  • Walgreens (5.2 miles)

Hospitals

  • Hendersonville Medical Center (0.3 miles)
  • Vanderbilt Children's Endocrinology Hendersonville (1.4 miles)

Restaurants

  • Chick-Fil-A (0.7 miles)
  • Moe's Southwest Grill (1 miles)
  • Cracker Barrel (1 miles)
  • Steak 'n Shake (1.2 miles)
  • Wendy's (1.2 miles)
  • Jakes Place (1.2 miles)
  • Carrabba's Italian Grill (1.2 miles)

Places of Worship

  • The Movement Church (1.2 miles)
  • First United Methodist Church (1.3 miles)
  • Our Lady of the Lake Catholic Church (2 miles)
  • Crosspoint Church (2.1 miles)
  • Long Hollow Baptist Church (3.2 miles)
  • Northfield Church (5.1 miles)
  • Tulip Grove Baptist Church (7 miles)

Cafes

  • Lyncoya Cafe (1.2 miles)
  • Black Press Coffee Shop (1.3 miles)
  • Starbucks (1.5 miles)
  • Starbucks (4.9 miles)
  • Starbucks (7.5 miles)
  • Black Press Coffee Shop (8.1 miles)
  • Dutch Bros Coffee (8.7 miles)

Theaters

  • Regal Streets of Indian Lake & IMAX (1.7 miles)
  • Ncg Gallatin (7.4 miles)

Parks

  • Moss Wright Park (3.9 miles)
  • Grand Ole Rv Resort And Market (5.7 miles)

Transportation

  • Enterprise Rent-A-Car (8.8 miles)

Frequently Asked Questions

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