Nhc Healthcare - Hendersonville
Save370 Old Shackle Island Road, Hendersonville, TN 37075
For more information about senior living options: (844) 490-3973
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Assisted Living
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Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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The staff at the rehab facility is amazing. The staff become like family and go above and beyond in the care of their patients. The rehab team is excellent. It is a great place. It is a wonderful place. Families have thanked NHC for their support during challenging times. The rehab equipment is state-of-the-art. The facility is a top choice for rehab for elderly patients.
The facility refused to move him to a safer location or isolate him appropriately. He remained in the same room with a COVID-positive roommate, leaving him exposed. Despite an initial negative test, he contracted COVID and died soon after. The outcome is believed to be preventable due to a lack of proactive infection-control measures and unwillingness to adapt to known risk. The facility blocked his transfer from Gallatin to Hendersonville and fought to keep him there. The policy of containing the virus in one room was cited as a reason not to move him and reportedly contributed to his death. The administrator did not return calls and the experience was described as unpleasant and unprofessional. The room was not clean, with sticky floors, and the call button was out of reach, hindering care. There were reports of understaffing leading to no physical therapy and inadequate care.A troubling and sometimes hopeful portrait emerges from a range of experiences at NHC facilities in Tennessee, particularly Hendersonville and Gallatin. Families and individuals tell a story that is at once heartbreaking and, in some cases, uplifting. On one hand, there are accounts that describe fear, frustration, and perceived lapses in care during times of vulnerability; on the other, there are testimonials praising dedicated staff, responsive therapists, and genuine acts of kindness that helped residents through rehab and recovery. Taken together, the collection paints a complex picture of care, risk, and human touch in a setting where trust and safety are paramount.
Several reviews center on infection control and safety during the COVID era. One account describes a medically vulnerable father who was placed in a room with a roommate who tested positive. Despite repeated requests to relocate or isolate him, the facility reportedly refused to move him, citing a policy of "containing" the virus within one room. The father initially tested negative but still contracted COVID, and, shortly afterward, passed away. The reviewer argues that the outcome could have been prevented and characterizes the facility's approach to infection control as a profound failure. The language used conveys anger and a sense of betrayal, suggesting that the viral risk was not adequately mitigated and that proactive protective measures were not taken in the face of a known danger.
Compounding the concern about safety is a reported discrepancy in admissions and accommodations. The family describes a move from NHC Gallatin to NHC Hendersonville driven by Medicaid acceptance: Gallatin wouldn't accept Medicaid, while Hendersonville did. The family alleges that Hendersonville initially opposed the transition, treating the move as unacceptable until corporate offices and legal counsel intervened. After the move was finally approved, the father was only in Hendersonville for about two weeks before his death, reinforcing the reviewer's impression that financial and administrative hurdles, coupled with safety oversights, contributed to a tragic outcome. This account raises questions about how policy, payer status, and patient safety intersect in the facility's decisions.
Beyond infection control and payer politics, other reviews recount concerns about daily care and environment. One account describes an elderly resident who could not communicate but could not reach a call button because it was placed too high and inaccessible. The room was described as not clean, with sticky floors, and an administrator who wouldn't return calls. Such details paint a picture of a care setting where basic assistance and cleanliness - along with reliable communication with leadership - felt lacking to the reviewer, leaving an impression of neglect and frustration during a vulnerable time.
There are more dramatic anecdotes as well. A reviewer recounts an instance in which a grandmother fell out of bed, and another describes a scenario where a family member reports a staff member's behavior as unprofessional or even "yeeting" a visitor's baby across the room during a visit. These anecdotes highlight perceived incidences of rough handling or unsafe behavior in moments of stress and remind readers that patient and family experiences can vary dramatically and unpredictably within the same facility.
Not all feedback is negative, however. A substantial portion of reviews highlights positive, even glowing experiences, especially within the rehab and therapy spheres. Several reviewers praise the rehab staff, CNAs, and therapists as "amazing," "treating us like family," and instrumental in getting loved ones back home. In particular, families recount successful recoveries after surgeries, with rehab teams lauded for their professionalism and for providing care that felt personalized and attentive. One reviewer even calls the rehab team and equipment "state-of-the-art" and expresses gratitude for the comprehensive support offered during recovery.
There are also reflections on the overall atmosphere and the role of staff beyond direct clinical care. Some reviewers describe wonderful, supportive experiences where meals, activities, and daily routines were carried out with warmth and competence, and where staff members took steps to help residents feel comfortable during a challenging time. One review, in a lighter tone, praises the facility as a "wonderful place" with excellent food and service, while another warmly acknowledges the compassion and dedication of the nursing and therapy teams. These positive voices emphasize that, in the best moments, the facility can feel like a true extended family for residents and their families.
Taken together, the testimonials present a facility with a wide spectrum of experiences. Some families report life-and-death stakes, serious concerns about safety, cleanliness, and responsiveness,?? administrative barriers that they perceive as impeding timely care. Others describe compassionate caregivers, effective rehabilitation, and a sense of community that helped their loved ones recover and regain independence. The duality is striking: when care aligns with clear communication, proactive infection control, and attentive daily support, experiences can be deeply reassuring; when it does not, the same setting can feel dangerous, neglectful, and opaque. In the end, families are urged to ask hard questions, advocate fiercely for their loved ones, and seek accountability and transparency from the facilities to ensure safety, respect, and high-quality care for every resident.
122 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Nashville International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Nhc Healthcare - Hendersonville is an assisted living community located in Hendersonville, TN. Our community offers a range of amenities to ensure the comfort and well-being of our residents. We have a beauty salon on-site for pampering and grooming needs, and cable or satellite TV in each resident's room for entertainment purposes. Community-operated transportation is available for outings and appointments, and we also offer a computer center with internet access for staying connected.
Our dining room provides delicious restaurant-style meals prepared by our skilled staff, catering to special dietary restrictions as needed. The fitness room is available for residents to stay active and maintain their health. For leisure activities, we have a gaming room, small library, and outdoor space for relaxation. Wi-Fi/high-speed internet is accessible throughout the community.
We provide care services round-the-clock with a 24-hour call system and supervision to ensure the safety of our residents. Our trained staff assists with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions are accommodated, including diabetes diets.
Residents can participate in various activities organized by our concierge services team such as fitness programs, planned day trips, and resident-run activities. Scheduled daily activities keep residents engaged and entertained.
In the surrounding area, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters nearby for convenience. Additionally, two hospitals are within close proximity to meet any medical needs.
At Nhc Healthcare - Hendersonville, we strive to provide a comfortable and enriching environment where residents can receive personalized care while enjoying a range of amenities and engaging in social activities within the community and nearby area.
This area of Hendersonville, Tennessee offers convenient access to a variety of healthcare services, including Hendersonville Children's Clinic, The Pain Management Group P C, and Tennessee Heart and Vascular. With pharmacies like CVS and Walgreens nearby, medication management is easily accessible. The proximity to Hendersonville Medical Center ensures prompt medical care in case of emergencies. In terms of dining options, there are popular restaurants such as Chick-Fil-A, Moe's Southwest Grill, and Cracker Barrel within a short distance. Places of worship like First United Methodist Church and Long Hollow Baptist Church provide opportunities for spiritual nourishment. Additionally, the presence of cafes like Lyncoya Cafe and Black Press Coffee Shop offer relaxing venues for socializing with friends. Lastly, entertainment options include Regal Streets of Indian Lake & IMAX theater for movie outings. Overall, this area provides a balance of essential services and leisure activities that could be appealing for senior living residents.
Nhc Healthcare - Hendersonville is located at 370 Old Shackle Island Road, Hendersonville, TN 37075 in Sumner County, Tennessee
Nhc Healthcare - Hendersonville on seniors.fyi includes 5 photos including images showing interior, dining, parking, seating area, bookshelves, physical therapy, exercise equipment, building, and more.
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Comprehensive Guide to Medicare Coverage for Hospice Care
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
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Interior
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Dining
Patio
Exercise Equipment
