Overall Review of Collierville Nursing And Rehabilitation
common22 reviews mention this
Staff caring and responsive
Residents and families consistently describe staff as caring, helpful, and attentive.
Across many reviews, people say staff members are kind, patient, and genuinely focused on resident needs. Several also describe frequent communication and follow-through, including regular updates to family members and being willing to answer questions. A few reviews contrast that with experiences of slow or inadequate attention, but the more common theme is that staff try to help and keep families informed.
common18 reviews mention this
Cleanliness and ongoing updates
Many reviewers point to a clean environment and mention facility improvements.
A large share of reviews describe the building as clean, with some specifically calling out cleanliness during visits and smelling fresh rather than having unpleasant odors. Others mention renovations or that the facility has been changing for the better over time. A smaller set of reviews take the opposite view, describing an unsanitary environment, pests, or rooms that were not kept up.
common10 reviews mention this
Activities help residents stay engaged
Residents and visitors frequently describe activities that keep people engaged.
Several reviews mention residents being out and about, participating in scheduled activities, and enjoying resident interaction. Some people specifically praise the activities team’s engagement and how residents seem engaged during visits. The activities emphasis appears mostly positive, with few complaints tied to limited activity beyond therapy sessions.
common12 reviews mention this
Rehab therapy supports recovery
Rehabilitation and therapy experiences are a recurring highlight in reviews.
Many reviewers describe physical therapy and rehab as a key part of their loved one’s stay, including positive experiences with therapists and overall progress. Some families also mention discharge outcomes, saying their loved ones were doing better after rehab. A handful of reviews criticize therapy logistics or say patients weren’t taken to therapy as expected, but the stronger pattern is that therapy is a meaningful part of the experience.
caveat12 reviews mention this
Response times and staffing are mixed
Some reviews raise concerns about call button response and staffing levels.
While many reviews praise staff responsiveness, other residents and families describe delayed help, inconsistent checking, or concerns that staffing was too low to meet needs. Several complaints mention call systems or needing to ask repeatedly for basic assistance, plus situations where residents waited for care. These negative accounts also sometimes connect to concerns about medication management and overall attentiveness.
common4 reviews mention this
Food quality comes up often
Dining is discussed in multiple reviews, including praise for meals.
Some families mention the food positively, describing it as good or noting that they could get a meal during a visit. Others are less satisfied, including concerns about nutrition quality. The community provides dining-related services such as special diet support for diabetes and special dietary restrictions, which aligns with the way meal needs are discussed.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
114 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Memphis International (17 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
This part of Collierville, Tennessee offers a variety of amenities and services that cater to senior residents. With several restaurants nearby such as Slim Chickens, Wendy's, and Firehouse Subs, seniors have access to convenient dining options. Additionally, there are multiple healthcare facilities in close proximity including Collierville Family Medical Center PC and Southern Tennessee Eye Specialists, ensuring easy access to medical care. For leisure activities, there are cafes like Starbucks and Cheffie's Cafe nearby, as well as the Malco Towne Cinema for entertainment. The area also features several parks such as H.W. Cox Park and W.C. Johnson Park for outdoor recreation. Places of worship like Collierville First Baptist and Grace Evangelical Church provide spiritual support within the community. Overall, this part of Collierville offers a diverse range of services that cater to the needs of senior residents.
Collierville Nursing And Rehabilitation on seniors.fyi includes 13 photos including images showing interior, decor, healthcare, bedroom, salon, physical therapy, hallway, lighting, and more.
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Collierville Nursing And Rehabilitation photos
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Interior
Decor
Bedroom
Trees
Windows
Lighting
Television
Office
Salon
Healthcare
Interior
Decor
Bedroom
Living Room, Fireplace, and Indoor Plants
Landscaping, Trees, Outdoor, Gazebo, and Park
Windows
Lighting and Hallway
Television, Wall Art, and Home Interior
Exercise Equipment, Rehabilitation, Physical Therapy, Fitness, and Therapy Room
Salon
Healthcare
Office and Conference Room
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