Collierville Nursing And Rehabilitation in Collierville, TN
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Information last verified:
490 West Poplar Avenue, Collierville, TN 38017
For more information about senior living options: (844) 490-3973
They had a wonderful experience; the staff are kind, patient, and truly care about residents. The facility is clean, organized, and has a warm atmosphere, making their loved one feel safe and well-supported. The nursing assistants were like family and showed compassion and care. The staff are responsive and helpful, clearly caring about patients and paying attention to detail. The DON was knowledgeable and went above and beyond to ease concerns. The staff take incredible care of residents and go above and beyond to meet their needs. The new team has turned things around and does an amazing job caring for residents. The nurses take pride in taking care of the people there. The rehab team is awesome and the rehab-to-home rate is incredible. The facility is clean and smells wonderful, with friendly staff and a home-like environment.
The staff stole residents’ belongings from their rooms on multiple occasions. The front desk did not know the fire protocol when the alarm sounded. Dried stool was found on the floor and residents were left wet for hours, with changes occurring only about every 4 hours. Call buttons were unreliable, and response depended on which staff member was at the main desk. The facility was filthy with insects and rodents inside. Staff were often under the influence and nurses were accused of taking residents’ medications; there was no drug testing upon hiring and the environment felt unsafe. Residents frequently ran out of essential supplies, and the food looked more like prison meals than proper nutrition. The facility was chronically understaffed, leaving employees overworked and unable to provide adequate care, with leadership showing little accountability.Best suited for families pursuing short-term rehabilitation with a clear path back home, Collierville Nursing and Rehabilitation can be a solid fit when a refreshed setting and a rehab-focused team are priorities. The community has shown that, with strong therapy availability and recently upgraded spaces, residents can make tangible mobility and independence gains. For families prepared to participate in oversight and to advocate for consistent care, the facility’s current trajectory offers a practical option rather than a last resort. In short, this is a workable choice for recovery-oriented stays where the goal is to rebuild function and return to daily life, provided the care team remains responsive and the environment stays clean and well organized.
Those who should seriously consider alternatives are families prioritizing unwavering safety, predictability, and flawless day-to-day operations. Across many reviews, persistent concerns surface about staffing consistency, call-light responsiveness, and on-floor supervision. There are repeated accounts of delays in basic care, concerning lapses in hygiene, and episodes that raise questions about safety protocols and oversight. Pest sightings, room-sharing challenges, and worries about privacy in multi-bed rooms contribute to a risk profile that some families will find unacceptable, especially for residents who require meticulous medication management or have high needs for continuous monitoring. For households with elevated safety expectations or prior experiences that demand stringent accountability, exploring other options may be wise.
The facility’s notable strengths lie in the quality of care when staffing is sufficient and leadership is engaged. Reviewers repeatedly praise the caring, responsive nursing and therapy teams, with therapists who deliver effective rehabilitation and a discharge plan that emphasizes getting residents safely home. Families frequently commend the DON and administrative leadership when present, noting proactive communication and a genuine focus on resident well-being. The cleanliness and overall atmosphere are commonly described as positive, with a sense of organization and a renewed, modern feel following renovations. When the care team is aligned and staffing levels are stable, the rehab-to-home trajectory is compelling, and residents often leave having achieved meaningful functional gains.
Yet the other side of the coin cannot be ignored. A substantial subset of reviews documents ongoing operational fragility: understaffing on certain shifts, slow responses to call buttons, and leadership that is intermittently on-site. Stories of rooms crowded with four residents in compact spaces, inconsistent hygiene care, and delays in essential services highlight how quickly a good day can deteriorate into a stressful one. Some accounts raise alarms about medication handling and staff conduct, underscoring the need for very careful screening, especially for loved ones with complex medical regimens. These patterns do not occur uniformly, but they recur enough to demand serious consideration of current staffing models, floor coverage, and accountability mechanisms before any long-term commitment.
Decision-making should be anchored in disciplined due diligence rather than hopeful impressions. Prospective families should verify who is currently overseeing daily operations and request transparent, recent staffing ratios for each shift. Ask to observe call-button responsiveness in real time and, if possible, arrange for an after-hours or overnight tour to gauge continuity of care when demand is highest. Inspect living arrangements closely: determine whether private rooms are available, how many residents share spaces, and how privacy is protected during visits. Seek current cleanliness and maintenance records, confirm pest control status, and review the dining experience to ensure meals meet expectations for senior nutrition. Most importantly, speak with a cross-section of residents and their families to learn whether care is consistently delivered across shifts, not just during a routine tour.
In sum, Collierville Nursing and Rehabilitation offers a credible rehabilitation-focused option with a track record of patient progress and a visible commitment to improvement driven by new leadership. It can be an excellent choice for families prioritizing effective therapy, recent facility upgrades, and an environment that feels welcoming when the care team is fully engaged. However, it is not universally reliable. For households where ongoing safety, consistent staffing, and airtight day-to-day operations determine the decision, this community warrants cautious evaluation and, if possible, comparisons with alternatives that demonstrate steadier performance and unwavering oversight. When current leadership stability and reliable floor coverage are confirmed by a thorough in-person assessment, Collierville can deliver meaningful, return-to-home outcomes; if not, the search should extend to options with proven consistency and transparent accountability.
114 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Memphis International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Collierville Nursing and Rehabilitation in Collierville, TN is a vibrant assisted living community that offers a wide range of amenities and care services to its residents. The community prioritizes the comfort and well-being of its residents, providing them with a fully furnished environment that includes private bathrooms, cable or satellite TV, and Wi-Fi/high-speed internet.
Residents can enjoy delicious meals in the restaurant-style dining room, which accommodates special dietary restrictions. Additionally, there is a kitchenette available for those who prefer to prepare their own meals. Housekeeping services ensure that the living spaces are clean and tidy.
Collierville Nursing and Rehabilitation boasts various recreational areas designed to promote an active lifestyle. A fitness room is available for exercise enthusiasts, while a gaming room offers entertainment options. Residents can relax in the garden or take advantage of the outdoor space for leisurely walks or socializing with friends.
The community also understands the importance of mental wellness and provides a computer center and small library for intellectual stimulation. A wellness center is on-site to meet the healthcare needs of residents.
Care services at Collierville Nursing and Rehabilitation include 24-hour call systems, assistance with activities of daily living such as bathing and dressing, as well as transfers. Skilled staff members are available round-the-clock to provide supervision and medication management. A mental wellness program ensures that residents receive support for their emotional well-being.
Transportation arrangements are made both within and outside the community premises. Community-operated transportation is provided for convenience, including transportation to doctors' appointments. Move-in coordination services make transitioning into the community seamless.
Residents can look forward to concierge services that cater to their individual needs as well as fitness programs to keep them active. Planned day trips offer opportunities for exploration beyond the community, while resident-run activities encourage social interaction among peers. Scheduled daily activities ensure there are always engaging events happening within the community.
Located conveniently near cafes, parks, pharmacies, physicians, restaurants, places of worship, and theaters, Collierville Nursing and Rehabilitation provides residents with various nearby options for leisure and essential services.
Overall, Collierville Nursing and Rehabilitation is a well-equipped assisted living community that prioritizes the happiness and well-being of its residents through exemplary care services and an array of amenities.
This part of Collierville, Tennessee offers a variety of amenities and services that cater to senior residents. With several restaurants nearby such as Slim Chickens, Wendy's, and Firehouse Subs, seniors have access to convenient dining options. Additionally, there are multiple healthcare facilities in close proximity including Collierville Family Medical Center PC and Southern Tennessee Eye Specialists, ensuring easy access to medical care. For leisure activities, there are cafes like Starbucks and Cheffie's Cafe nearby, as well as the Malco Towne Cinema for entertainment. The area also features several parks such as H.W. Cox Park and W.C. Johnson Park for outdoor recreation. Places of worship like Collierville First Baptist and Grace Evangelical Church provide spiritual support within the community. Overall, this part of Collierville offers a diverse range of services that cater to the needs of senior residents.
Collierville Nursing And Rehabilitation is located at 490 West Poplar Avenue, Collierville, TN 38017 in Shelby County, Tennessee
Collierville Nursing And Rehabilitation on seniors.fyi includes 13 photos including images showing interior, decor, healthcare, bedroom, salon, fireplace, indoor plants, physical therapy, and more.
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