Schilling Gardens and The Arbors

Pros

• The community tour went well, and the environment was nice-looking and well-kept.
• The staff at the community were kind and welcoming, making a positive impression during the tour.
• Overall experiences with Schilling Gardens have been good, reflected in a four-star rating for the facility.
• Certain aspects of Schilling Gardens received a five-star rating, indicating high satisfaction in those areas.
• Staff members are knowledgeable about assisting clients with various memory care issues, creating a warm and welcoming environment.
• Secured access at Schilling Gardens was highly valued by families, contributing to their recommendation of the facility to others.

Cons

• The visitor felt that the community was not the right fit for their father's needs.
• The visitor thought the larger community would be overwhelming for their mother.
• The visitor experienced a lack of courtesy and concern from staff, as they waited 10 minutes without acknowledgement before leaving.
• There was no follow-up call or apology after the missed appointment.
• Despite an overall positive experience, the facility had some issues that warranted only a four-star rating.

Summary

The experience of touring various communities for senior care has been a journey marked by mixed impressions. Several families have shared their experiences, revealing both positive aspects and concerning interactions that influenced their decisions regarding the suitable environment for their loved ones. Through these first-hand accounts, a broader picture emerges about the expectations and realities faced when exploring senior living options.

One reviewer described a pleasant tour of a community that demonstrated cleanliness and attentiveness in its upkeep. The aesthetics were pleasing, presenting a welcoming atmosphere. However, as the reviewer contemplated their mother's potential transition into this larger facility, they expressed concerns about her ability to adapt to such an expansive environment—worrying that she might feel overwhelmed amidst the hustle and bustle of community life. The kind demeanor of the staff during the visit did help mitigate some hesitations; nonetheless, the size of the community remained a pivotal factor in their decision-making process.

Conversely, another experience starkly contrasted this positive outlook on visits to senior communities. A particular family had a disappointing encounter characterized by poor communication and service from staff members upon arrival. Without any greeting or acknowledgment upon entering, they were left waiting for an extended period without an explanation or any sign that someone would attend to them soon. Frustrated by this lack of courtesy—especially considering they had scheduled an appointment—the family ultimately chose to leave without any further interaction. This incident underscored not only their dissatisfaction but also highlighted how crucial initial impressions can be when selecting a place for aging relatives.

However, some reviewers conveyed satisfaction with particular establishments like Schilling Gardens. Overall feedback painted it as a reliable option for families seeking memory care solutions. One reviewer rated it four stars overall while granting five-star ratings in specific categories such as staff competency and environment quality. The relatively high rating indicated a favorable impression shaped by thoughtful care practices and efficient service delivery recognized within Schilling Gardens’ operations.

Further bolstering this perspective was feedback from another individual who noted commendable staff knowledge tailored towards clients facing varying levels of memory care challenges. They emphasized not only friendliness but also security measures within the facility as being paramount considerations for families navigating dementia-related issues. This secure access arrangement was deemed vital by many families concerned about safety within memory care environments—indicative of broader apprehensions surrounding vulnerability in older adults afflicted with cognitive impairments.

As families analyze different senior living options today, these nuances do not go unnoticed; each interaction—involving personal tours or encounters with staff—plays integral roles in shaping perceptions about potential residences for loved ones. Collectively, experiences range from overwhelmingly positive reviews of facilities like Schilling Gardens to alarming encounters lacking professionalism at other communities—all reinforcing critical considerations surrounding accessibility and comprehensive support tailored toward senior needs in contemporary society’s evolving landscape of elder care.

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This part of Collierville, Tennessee offers a variety of amenities and services that cater to seniors looking for convenience and comfort. With restaurants like Chick-Fil-A, Tony S Trophy Room, and Popeyes Louisiana Kitchen all within walking distance, residents can enjoy a range of dining options. Nearby physicians such as Levy Dermatology PC and Southern Tennessee Eye Specialists provide accessible medical care. Additionally, cafes like Starbucks and Carrington Oaks Coffeehouse offer relaxing spots for socializing with friends. For recreational activities, theaters like Malco Towne Cinema and parks such as H.W. Cox Park and Collierville Dog Park provide opportunities for leisurely outings. Overall, this area offers a mix of dining, healthcare, entertainment, and outdoor spaces that make it an appealing choice for senior living in Collierville.

Restaurants

• Chick-Fil-A (0.2 miles)
• Tony S Trophy Room (0.2 miles)
• Popeyes Louisiana Kitchen (0.2 miles)
• Firehouse Subs (0.3 miles)
• Booya's (0.3 miles)
• Burger King (0.5 miles)
• Wendy's (0.6 miles)

Physicians

• Levy Dermatology PC (0.2 miles)
• Southern Tennessee Eye Specialists (0.4 miles)
• Collierville Family Medical Center PC (0.5 miles)
• Integrity Oncology (1.8 miles)
• Gastro One (4 miles)
• Mid South Neurology Clini (5.9 miles)
• Rheumatology Specialty Clinc (6.8 miles)

Cafes

• Starbucks (0.2 miles)
• Carrington Oaks Coffeehouse (0.6 miles)
• Cheffie's Cafe (0.6 miles)
• Starbucks (2.1 miles)
• Java Cafe (3.8 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (2.1 miles)
• Pharmacy Consulting Associates (3.2 miles)
• Walgreens (4 miles)
• Walgreens (5.7 miles)
• Walgreens (6.9 miles)
• Walgreens (7.3 miles)

Theaters

• Malco Towne Cinema (0.5 miles)

Places of Worship

• Collierville First Baptist (1.4 miles)
• Grace Evangelical Church (4.3 miles)
• Hope Presbyterian Church (7.6 miles)
• Emmanuel United Methodist Church (8.8 miles)

Parks

• H.W. Cox Park (1.9 miles)
• Collierville Dog Park (1.9 miles)
• W.C. Johnson Park (2.8 miles)
• Cameron Brown Park (5.9 miles)
• Hinton Park (6.2 miles)

Hospitals

• Methodist Surgery Center (7.7 miles)