Brigadier General Wendell H Gilbert Tn State Veter

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  • Interior

    A spacious restaurant lobby featuring a decorative wall mural and wooden flooring, illuminated by natural light.

  • Decor

    A cozy interior space featuring a vibrant stained glass window and comfortable seating.

  • Living Room

    A cozy living room setting with comfortable seating, a television, and a fireplace.

  • Building

    A welcoming entrance featuring a statue and flags, showcasing the architectural design of the building.

  • Trees

    A clear day with a blue sky and puffy clouds over a well-maintained building and parking area.

  • Lighting

    A bright and inviting lobby area with comfortable seating and natural light.

  • Outdoor

    A medical professional stands next to a military vehicle while a person in a wheelchair looks on.

Brigadier General Wendell H Gilbert Tn State Veter

250 Arrowood Drive, Clarksville, TN 37042

For more information about senior living options: (844) 490-3973

4.2 from 49 reviews
5 stars
39
4 stars
1
3 stars
0
2 stars
0
1 stars
9

Skilled Nursing Facility

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    Overall Review of Brigadier General Wendell H Gilbert Tn State Veter

    Pros

    • pro Volunteers say the staff care deeply for residents and go above and beyond, with many activities to keep veterans engaged.
    • pro Visitors report the staff are consistently helpful and the environment is peaceful and clean.
    • pro Staff are described as the best ever in a facility that is among the cleanest they've seen.
    • pro The facility is beautiful with an extremely friendly staff, and residents appear well cared for.
    • pro The Veterans Home is praised as an excellent place for veterans, with everyone doing a great job and activities keeping residents busy.
    • pro The facility is clean, and the staff are courteous and helpful, with meals that are well received.
    • pro The nursing home is noted for being very friendly and clean, with patients well taken care of.
    • pro It is described as the cleanest, most beautiful nursing home, with friendly and respectful staff.
    • pro The facility is nice, with staff respectful and supportive of services and visitation.
    • pro The rehab and care experience is described as excellent, with care from everyone felt to be amazing.
    • pro The facility is warm and friendly, well-maintained, and respectful toward veterans.
    • pro Reviewers praise the level of care for veterans, noting high quality and compassion from staff and the facility.

    Cons

    • pro The facility allegedly deceives families by implying Medicare/Tricare would cover care until a set date tied to ongoing therapy, which could end otherwise.
    • pro A promised introduction to a VA specialist was never followed through.
    • pro The outside food policy and the change from puree to regular diet were mishandled, including signing a waiver without proper notice to the speech therapist.
    • pro A nurse allegedly gave a nausea medication (Zofran) that caused a rash, with poor follow-up on the rash and incomplete urine test results.
    • pro Hygiene concerns were raised when the resident's nightgown smelled of urine and remained in the same clothes overnight.
    • pro There are claims that dementia medications were used to sedate residents and that staff lied about medications or restricted appropriate treatments (e.g., Ativan).
    • pro An incident of alleged assault by a tech occurred, with a refusal to provide the staff member's name to file a report.
    • pro Some reviewers believe the 5-star ratings come from employees rather than genuine residents or families.

    Review

    Across a broad mix of opinions, this Veterans Home in Clarksville is described by many as a clean, well-maintained facility with friendly staff and a range of activities that keep residents engaged. Several reviewers repeatedly praise the environment as peaceful and pleasant, noting that the facility is visually appealing, the meals look good, and that staff are courteous and helpful. Some visitors speak highly of the care their loved ones receive, the way activities are organized, and the sense that the home respects veterans and their service. A number of people highlight positive personal interactions, the presence of volunteers, and the feeling that residents are being treated with dignity and respect.

    However, a substantial portion of the feedback centers on serious concerns that undermine those positive impressions. One family member describes a troubling experience around billing and funding: arrival on July 9, questions about how long Tricare and Medicare would cover care, and an explanation that coverage could extend only while the patient remained in some type of therapy. The reviewer claims this policy change is not clearly disclosed, rendering it deceptive because discharge from therapy supposedly triggers personal payment responsibility for the remainder of care. This person labels the lack of upfront clarity as deception at the outset of the stay and cites it as a core grievance about the facility's financial practices.

    Another major thread involves communication gaps and unmet expectations during transitions of care. A social worker reportedly promised a meeting with a VA specialist the following week, but that introduction never occurred. The reviewer interprets this as a broken promise and a missed opportunity to connect with essential veteran-specific resources, casting doubt on the consistency of follow-through from the staff.

    There are also specific concerns about care decisions and day-to-day management. On a visit in August, the family member recalls being asked about bringing outside food, with mixed messages about supervision and dietary rules. While the speech therapist reportedly indicated that outside food was permissible under supervision, the family then witnessed a waiver being presented to change the patient's diet from puree to regular. The signer claims the speech therapist was not notified of this change, and a discharge date form appeared soon after, suggesting a rapid shift in planning that was not clearly coordinated. Such episodes contribute to a sense that communication among disciplines and with families can be inconsistent and confusing.

    Medication management and adverse reactions are another focal point. The reviewer mentions a medication (Zofran) given by a nurse that allegedly caused a rash, with questions raised about who ordered and who administered certain nausea medications. There is a sense of confusion about whether urine testing was completed or whether results were shared, with a note that only blood test results were received. Laundry and hygiene concerns are also raised, including nights where a nightgown reportedly smelled of urine and seemed not fully changed, which fuels impressions of inconsistent nighttime care. The reviewer even recalls a single nurse being seen with a child in a work area, which further colors perceptions of professionalism and safety.

    Allegations about staffing and safety add another powerful layer to the concerns. The reviewer claims that some nurses have engaged in questionable behavior or shirked responsibilities, including an assertion that a nurse asked about a patient's medication, and a separate claim that a nurse was involved in an incident of a patient not being woken or adequately attended to after a transfer to the VA home. There are pointed accusations about sedation practices for dementia patients, with a belief that residents are kept sedated to the point that they cannot feed themselves. The reviewer alleges that doctors' orders about medications are sometimes disputed or dismissed, and that there is a broader impression of staff prioritizing their own needs over those of residents. One particularly harsh line characterizes the facility's staff as "pathetic liars" and accuses a culture of evading accountability by withholding names and avoiding proper documentation after incidents.

    Amid these criticisms, other reviewers - some of whom volunteer in the facility or visit frequently - offer strikingly positive contrasts. Multiple voices emphasize the compassion of the staff, the thoroughness of activities, and the sense that the home serves veterans with genuine respect. A volunteer asserts that employees care deeply for residents and routinely go above and beyond, highlighting the presence of meaningful activities and a mission-driven atmosphere. Additional visitors underscore the overall cleanliness, the helpfulness of the staff, and the quality of care in routine day-to-day interactions. Several accounts describe a facility that looks well-maintained and that provides a calm, inviting environment for residents and their families.

    Taken together, the collection of reviews presents a complex picture: a facility that many see as clean, friendly, and devoted to veterans, but with repeated, serious doubts raised about billing practices, coordination of care, medication decisions, and potential safety and dignity concerns. Some reviewers report experiences that left families feeling misled, insufficiently informed, or dissatisfied with the level of care at crucial moments. Others, including volunteers and visitors, defend the staff and emphasize positive outcomes, activity programs, and compassionate treatment. For anyone considering this home for a loved one, the message across these accounts is clear: there are strong positives, but also significant red flags that warrant careful, proactive inquiry, close observation, and diligent oversight of care plans, billing policies, and day-to-day nursing practices. In short, the decision should be made with thorough due diligence, and families should stay engaged, ask questions, and verify communications and medical decisions at every step.

    Features

    Housing

    • 108 resident community capacity 108 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Brigadier General Wendell L Gilbert Tn State Veter Assisted Living Community in Clarksville, TN is a vibrant and comprehensive senior living facility. Our community offers an array of amenities to ensure our residents' comfort, convenience, and enjoyment.

    Residents can take advantage of our beauty salon services to pamper themselves and maintain their personal grooming needs. Access to cable or satellite TV provides entertainment options for relaxation within the privacy of their own fully furnished rooms. Our community-operated transportation ensures that residents can easily commute within the area without any hassle.

    For those who wish to stay connected, we offer a computer center with Wi-Fi/high-speed internet access, allowing residents to surf the web and keep in touch with family and friends. Our dining room serves delicious meals restaurant-style, accommodating special dietary restrictions such as diabetes diets. Meal preparation and service are provided, relieving residents from the burden of cooking.

    Engaging in physical activity is important for overall well-being, which is why we provide a fitness room equipped for exercise routines and workouts. Residents can also enjoy a variety of games in our gaming room or leisurely stroll through our serene garden for some fresh air and relaxation.

    Our dedicated staff takes care of housekeeping services, ensuring that residents have clean living spaces so they can focus on enjoying their time in our community. Private bathrooms offer convenience and privacy for personal grooming needs.

    We understand the importance of medical assistance and transportation to appointments. That's why we provide both non-medical transportation arrangements as well as transportation specifically for doctor's appointments.

    At Brigadier General Wendell L Gilbert Tn State Veter Assisted Living Community, we prioritize mental wellness as much as physical health. We offer a mental wellness program that aims to support residents' emotional well-being.

    Residents can indulge in various activities such as fitness programs, day trips organized by our concierge services, resident-run activities chosen by fellow residents themselves, or simply join scheduled daily activities conducted by our staff. Our small library provides opportunities to read and engage in intellectual pursuits.

    Convenience is a key feature of our location, with three parks, six pharmacies, five physicians' offices, 20 restaurants, and four places of worship nearby. This ensures that residents have access to essential services and can enjoy local amenities.

    We strive to create a warm and welcoming environment for our residents at Brigadier General Wendell L Gilbert Tn State Veter Assisted Living Community. With our comprehensive care services and stimulating activities, we aim to provide a comfortable and engaging community for seniors to thrive in their golden years.

    Nearby Places of Interest

    This part of Clarksville, Tennessee offers convenience and accessibility to a variety of amenities that may appeal to seniors looking for a comfortable living environment. With several popular fast food restaurants such as Zaxby's, Wendy's, and McDonald's located within close proximity, residents can easily satisfy their dining needs. Additionally, there are multiple pharmacies nearby including Walgreens and Kroger Pharmacy for easy access to medications and healthcare essentials. For spiritual support, there are several places of worship in the area, providing opportunities for spiritual fulfillment and community engagement. The presence of medical facilities like North Clarksville Medical and Cumberland Surgical ensures that residents have access to quality healthcare services when needed. Furthermore, the abundance of parks like Heritage Park and Dunbar Cave State Natural Area allows for enjoyable outdoor activities and relaxation. Overall, this part of Clarksville offers a balanced mix of amenities that cater to the diverse needs of seniors seeking a vibrant yet tranquil living environment.

    Restaurants

    • Zaxby's (0.4 miles)
    • Taco Bell (0.5 miles)
    • Wendy's (0.5 miles)
    • McDonald's (0.6 miles)
    • Popeyes Louisiana Kitchen (0.6 miles)
    • Hardee's (0.8 miles)
    • Sonic Drive-In (0.9 miles)

    Pharmacies

    • Walgreens (1.1 miles)
    • Kroger Pharmacy (2.2 miles)
    • Town & Country Drugs (2.3 miles)
    • Walmart Pharmacy (2.4 miles)
    • Walgreens (3.5 miles)
    • Andy's Pharmacy (4 miles)
    • Town and Country Drugs (5.7 miles)

    Places of Worship

    • Greater Missionary Baptist Mission (1.3 miles)
    • Mosaic Church (1.4 miles)
    • Protection of the Holy Virgin Mary Orthodox Church (3.7 miles)
    • Church of Christ-Student Center (4.9 miles)
    • Madison Street United Methodist Church (5.1 miles)
    • Forest Street United Methodist Church (5.6 miles)
    • Grace Church Of The Nazarene (6 miles)

    Physicians

    • Psychiatric Consultants Of Tn (1.7 miles)
    • North Clarksville Medical (2.1 miles)
    • Cumberland Surgical (2.3 miles)
    • Price, David Two Rivers Surgical Associates (2.4 miles)
    • Clarksville Eye Clinic (2.4 miles)
    • Sleep Unlimited (5.6 miles)
    • Gateway Medical Associates (5.7 miles)

    Parks

    • Heritage Park (1.7 miles)
    • Clarksville Greenway (3.6 miles)
    • Liberty Park (5 miles)
    • Dunbar Cave State Natural Area (6.6 miles)

    Transportation

    • Enterprise Rent-A-Car (6.1 miles)

    Hospitals

    • St Thomas Hospital (6.1 miles)
    • Grace Healthcare (7.4 miles)

    Cafes

    • Starbucks (6.1 miles)
    • Starbucks (6.4 miles)
    • Black Rifle Coffee Company (6.6 miles)
    • Starbucks (7 miles)
    • Panera Bread (7.3 miles)

    Frequently Asked Questions

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