Compassion Care Of Tennessee in Coldsville, TN

Pros

• Dr. Stacey is amazing; she listens and makes sure patients are taken care of.
• The staff and doctors are amazing and really listen.
• Compassion Care Clinic truly lives up to its name with attentive and compassionate care.
• Angela is described as the best medical professional they've encountered.
• The entire staff is friendly and makes going to the doctor easy and comfortable.
• Jamie and the rest of the staff are awesome, and they can fit patients in last-minute.
• Providers and nurses are top-notch, explaining things clearly and showing they care.
• The clinic is praised for being patient-focused and creating a welcoming, reassuring experience.

Cons

• The clinic’s name is contradictory and the level of compassion and care is virtually zero.
• The staff frequently causes delays in testing and access to care, with records and requests often mishandled.
• The owners and management should hire staff who understand the laws, as current employees sometimes misstate HIPAA rules and mishandle records.
• The front desk staff are rude and unhelpful, and the phone/appointment systems are unreliable.
• The clinic is dirty and not properly cleaned between visits.
• Billing and front-desk operations are disorganized, with reports of overbilling and unclear charges.
• Some providers are dismissive or insensitive, failing to thoroughly examine or address patient concerns.

Review

Compassion Care Of Tennessee in Coldsville is best suited for adults who want a physician-patient relationship grounded in genuine listening, consistent compassion, and a broad, in-house approach to primary care. This clinic tends to attract patients who prize thorough assessment, thoughtful questions, and a team that will coordinate referrals and tests rather than treating care as a sequence of isolated visits. For families prioritizing empathy and a holistic care experience over speed, this is a compelling option. By contrast, those who cannot tolerate frequent delays, inconsistent scheduling, or administrative friction may want to consider alternatives. The clinic’s strongest appeal is its culture of care; the trade-off is ongoing operational roughness that can blunt the patient experience when needs are urgent or time-sensitive.

The standout strength lies in the clinicians and support staff who listen, explain, and stay with patients through complex issues. Multiple reviewers commend physicians for their attentiveness, thoroughness, and willingness to explore root causes rather than surface symptoms. The best stories center on providers who meet patients where they are, acknowledge mental health realities, and coordinate across specialties to move a plan forward. The practice earns high marks for compassionate communication, inclusive care, and the sense that patients are not just another chart number. For someone managing chronic conditions, coordinating care with specialists, or navigating VA-related needs, the ability to access lab work, gynecological services, and primary care in one setting is a considerable practical advantage.

Yet, the ongoing downsides are not easily dismissed. A recurrent thread is long waits for appointments and repeated delays once in the chair, sometimes stretching to hours. Front-desk and phone-system friction appears frequently, with reports of rude interactions, missed calls, and miscommunications about scheduling or renewals. Several accounts describe disorganization around prescriptions, referrals, and records, including missing or delayed test results, forgotten refills, and billing questions that never seem fully resolved. Cleanliness and room turnover surface too in mixed reviews, with some patients noting unaddressed maintenance issues or unfinished paperwork. Taken together, these operational hiccups can undermine confidence even when the medical team itself is skilled and compassionate.

The practical math of the experience is clear: the caring, capable clinicians can deliver high-quality medical thinking and a patient-centered approach, and the clinic’s willingness to coordinate care across disciplines can offset many health complexities. For patients who value a relationship with a PCP who truly listens and who will advocate for appropriate specialists, the pros may outweigh the cons. The VA coordination, the breadth of in-house services, and the consistently positive sentiment about staff empathy are meaningful boons. When issues arise, the same staff who excel in bedside manner are also capable of rallying together to push for referrals or examinations. In those moments, the overall care can feel as strong as the clinician’s bedside manner suggests.

However, the balance tilts toward caution for families who depend on dependable, timely administrative throughput. If daily life already demands precise scheduling, or if refills and urgent symptom relief must arrive without in-person visits, the cons become more than an annoyance, they become a substantive risk to continuity of care. The most reliable path, for those who stay long-term, is to seek a single, consistent point of contact and to press for clarity on refill policies, testing timelines, and test-result communications. Prospective patients should be prepared to advocate for themselves: confirm which clinician they’ll see, request direct communication channels, and establish a plan for prescription renewals that minimizes gaps. A tour during a non-peak period can illuminate whether the office’s pace aligns with personal expectations.

In short, Compassion Care Of Tennessee is a strong fit for adults who prize a medical home with authentic compassion, thorough evaluation, and proactive coordination of services. It suits those who are willing to navigate occasional administrative bumps in exchange for clinicians who listen deeply and treat patients as partners in health. Families must weigh the appeal of a warm, patient-first environment against the reality of wait times, billing quirks, and occasional lapses in follow-through. If choosing this community, lean into the strengths by requesting Stacy or an equally respected PCP, insist on a clear plan for refills and records, and set expectations about wait times. For individuals and households where predictable scheduling and flawless admin are nonnegotiable, alternatives that prioritize administrative efficiency may prove more reliable in the long run. Compassion Care remains a compelling option for a subset of patients who are ready to prioritize compassionate, collaborative care over perfect operational efficiency.

Coldsville, Tennessee, offers a variety of amenities and services that may appeal to seniors looking for a vibrant community. With a range of restaurants such as Campbell's Kitchen and Wagon Wheel Cotterell's Family Restaurant nearby, there are plenty of dining options to choose from. Additionally, the proximity of pharmacies like Walgreens and Town & Country Drugs ensures easy access to medications and healthcare needs. For medical care, North Clarksville Medical is conveniently located within 1.4 miles. Places of worship such as Mosaic Church and Protection of the Holy Virgin Mary Orthodox Church provide spiritual support for residents. Parks like Heritage Park and Clarksville Greenway offer opportunities for outdoor recreation and relaxation. Public transportation options such as Enterprise Rent-A-Car are available for those who prefer not to drive. Overall, Coldsville presents a welcoming environment with essential services that cater to the needs of older adults seeking a comfortable living situation in the area.

Restaurants

• Campbell's Kitchen (0.7 miles)
• Dodge's Pizza (1.5 miles)
• Hardee's (1.6 miles)
• Popeyes Louisiana Kitchen (1.7 miles)
• McDonald's (1.7 miles)
• Wagon Wheel Cotterell's Family Restaurant (1.8 miles)
• Taco Bell (1.8 miles)

Physicians

• North Clarksville Medical (1.4 miles)
• Cumberland Surgical (1.9 miles)
• Price, David Two Rivers Surgical Associates (2 miles)
• Clarksville Eye Clinic (2.1 miles)
• Psychiatric Consultants Of Tn (2.9 miles)
• Sleep Unlimited (5.9 miles)
• Gateway Medical Associates (6 miles)

Pharmacies

• Walgreens (1.5 miles)
• Town & Country Drugs (1.8 miles)
• Kroger Pharmacy (1.8 miles)
• Walmart Pharmacy (1.9 miles)
• Andy's Pharmacy (3.7 miles)
• Walgreens (4.9 miles)
• Town and Country Drugs (4.9 miles)

Places of Worship

• Mosaic Church (1.7 miles)
• Protection of the Holy Virgin Mary Orthodox Church (2.2 miles)
• Greater Missionary Baptist Mission (2.8 miles)
• Church of Christ-Student Center (4.6 miles)
• Madison Street United Methodist Church (4.6 miles)
• Forest Street United Methodist Church (5 miles)
• General Conference Of Seventh-Day Adventists (5.3 miles)

Parks

• Heritage Park (2.8 miles)
• Clarksville Greenway (4.3 miles)
• Liberty Park (4.4 miles)
• Dunbar Cave State Natural Area (6.9 miles)

Transportation

• Enterprise Rent-A-Car (6.6 miles)

Cafes

• Starbucks (6.6 miles)
• Black Rifle Coffee Company (7.3 miles)
• Starbucks (7.7 miles)
• Starbucks (7.9 miles)

Hospitals

• St Thomas Hospital (6.6 miles)
• Grace Healthcare (7.2 miles)