Sumter East Health & Rehabilitation Center in Sumter, SC
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880 Carolina Avenue, Sumter, SC 29150
For more information about senior living options: (844) 490-3973
The staff have been terrific, always welcoming and accommodating. The therapy team is great, with strong skills and solid rapport with residents. Samantha, the Rehab Director, manages her department well. Rhonda from Social Services goes above and beyond to advocate for residents. Ashley, Admissions Director, provides support to the therapy team and is a big proponent of rehabilitation. Sumter East is a really great nursing home; Keita in Activities and her team bring life and there are always fun things happening. Sumter East has the best activities director, Mrs. Jones, who has a passion for serving residents. The patient activities are fun and entertaining for residents. Sumter East offers exceptional collaboration; the nursing staff and administrative team go above and beyond to provide compassionate, attentive care. The staff and leadership at Sumter East are great. Keita in Activities has boosted morale at the nursing home. The facility is clean, bright, and radiates positive energy; staff are friendly and welcoming.
The facility is horrible and should be closed down. Some CNAs withhold medications or administer the wrong dosages, endangering residents. The staff are rude and uncaring toward family members. The building is dirty and poorly maintained, with pest issues reported. The administrator and management appear unprofessional and unresponsive to concerns. Residents are left in soiled conditions for extended periods, indicating neglect. The facility is chronically short-staffed, leading to insufficient care and overworked caregivers. There are lawsuits alleging abuse and neglect at the facility. Visitation and safety conditions are problematic, with dirty windows and unsafe environments noted.Sumter East Health & Rehabilitation Center in Sumter, SC is best suited for families seeking an active, rehab-focused environment where the therapy team, activities program, and front?line staff genuinely drive daily life. This community shines for short-term rehab hinges on restoring function, with a reputation for skilled physical, occupational, and speech therapy, coupled with an engaging activities department that keeps residents connected and entertained. It also serves as a home for long-term care when a warm, resident-centered atmosphere and dependable social interactions matter as much as medical oversight. For families prioritizing a lively, homey setting with visible staff investment in daily quality of life, Sumter East is a compelling option.
Those who may want to consider alternatives are families who place top priority on flawless safety records, immaculate consistency in medical management, and consistently responsive communication with families. Several reviews raise red flags about staffing consistency, timely updates, and, at times, medication or care delivery issues. If a loved one requires a facility with near-perfect reliability in nursing coverage, strict adherence to clinical protocols, or a history of unflagged dementia care with tightly managed routines, it would be prudent to explore other options. Also, for families who cannot tolerate mixed experiences with administration or persistent service gaps, a different community with a more uniform track record may be advisable.
The strongest positives at Sumter East center on the care team's engagement and the rehab ecosystem. Families frequently praise the rehab director, therapists, and social services staff for their advocacy, clear communication, and hands-on approach to restoring function and morale. The activity directors and support staff are consistently highlighted as sources of energy, creativity, and genuine warmth, turning the facility into a lively, people-centric space. The environment is repeatedly described as clean, bright, and welcoming, with residents enjoying meaningful programs, special events, and a sense of "being cared for" rather than merely housed. Front-desk personnel and admissions professionals also receive frequent commendations for empathy, efficiency, and facilitating smooth transitions.
The main drawbacks cluster around inconsistent experience in caregiving and administrative responsiveness. A subset of reviews allege neglect or insufficient attention in caregiving, with concerns about medication administration, timely medical follow-up, and basic comfort needs. Staff shortages and turnover appear in several accounts, contributing to gaps in communication or delays in answering calls. Some families report disputes or frustration with management and billing or scheduling logistics, alongside situational concerns about cleanliness or facility upkeep. While these reports are not universal - many families report excellent care and positive outcomes - the frequency of such warnings warrants careful scrutiny for families considering Sumter East as a primary option.
When weighing pros against cons, the rehabilitative and social strengths often offset drawbacks for residents focused on restoration and daily engagement. The therapy program, coupled with a vibrant activities department and a ready-made "home-like" atmosphere, can produce meaningful functional gains and improved mood, especially for short-term stays. The tight-knit, compassionate tone of many staff members provides a tangible sense of safety and belonging that families value during recovery or long-term residence. Yet the concerns voiced by some reviewers about responsiveness, consistency, and care quality cannot be dismissed; they point to a legitimate risk that needs proactive mitigation through vigilant staffing, open family channels, and a clear plan for escalation when needs aren't met.
For families moving forward, a deliberate, hands-on evaluation is essential. Request a tour of the therapy gym and post-acute areas; speak with the Rehab Director, the social services team, and multiple frontline CNAs about daily workflows. Ask for current staffing ratios by shift, recent survey results, and examples of how communication with families is handled when a resident's status changes. If dementia care or specific medical needs are involved, verify the availability of specialized units, incident histories, and contingency plans. A trial stay or short-term placement can help gauge whether the balance between strong rehab and occasional operational gaps holds for a loved one. In the end, Sumter East Health & Rehabilitation Center stands out as a powerful option for rehab-driven, socially rich care, but only for those prepared to supervise and participate in a transparent, ongoing care partnership.
176 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sumter East Health & Rehabilitation Center in Sumter, SC is a premier assisted living community offering a wide range of amenities and care services to enhance the comfort and well-being of its residents.
For convenience and relaxation, residents can enjoy a beauty salon to pamper themselves, cable or satellite TV for entertainment, and access to community-operated transportation for easy mobility. A computer center is also available for those who want to stay connected with their loved ones or engage in online activities.
Dining experiences at Sumter East Health & Rehabilitation Center are exceptional, with a spacious dining room providing restaurant-style meals served by attentive staff. Special dietary restrictions are taken into consideration to ensure that all residents receive nutritious and delicious meals tailored to their needs. For added convenience, there is also a kitchenette available in the facility.
The overall wellness of the residents is prioritized with various amenities provided. Residents can exercise in the fitness room or participate in wellness programs designed to promote mental well-being. The outdoor space and garden offer opportunities for relaxation amidst nature.
Sumter East Health & Rehabilitation Center provides excellent care services tailored to individual needs. With 24-hour call systems and supervision, residents have peace of mind knowing that assistance is always available when needed. Trained staff are on hand to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medication on time while adhering to special dietary restrictions such as diabetes diets.
The community promotes an engaging lifestyle through various activities offered. Concierge services are available for any assistance required throughout the day. Fitness programs keep residents active and healthy, while planned day trips provide opportunities for exploration and socialization. Resident-run activities foster a sense of community among residents, ensuring they have fulfilling experiences within the facility.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals allows easy access to necessary services outside the community. Transportation arrangements are also available, including transportation to doctors' appointments.
At Sumter East Health & Rehabilitation Center, residents can expect a comfortable and caring environment where their needs are prioritized. With a wide range of amenities and care services, residents can enjoy an enriched lifestyle while receiving the assistance they require.
Sumter East Health & Rehabilitation Center is located at 880 Carolina Avenue, Sumter, SC 29150 in Sumter County, South Carolina
Sumter East Health & Rehabilitation Center on seniors.fyi includes 9 photos including images showing building, trees, outdoor, sidewalk, parking, brick, urban, entrance, and more.
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Interior
Outdoors
Building
Trees
Entrance
Outdoor
Exterior
Exercise Equipment
Parking
