Nhc Healthcare - Sumter

Pros

• The staff at the facility treat residents like family, creating a warm and welcoming atmosphere.
• Daily activities and church services provide residents with engaging opportunities and a sense of community.
• The skilled nursing facility is highly rated and offers excellent care, with friendly and attentive staff.
• Residents are encouraged to participate in various events, promoting an active lifestyle within the facility.
• The environment is clean, well-decorated, and designed to feel like home rather than a traditional nursing home.
• The facility features well-trained professionals who consistently ensure timely medication administration and proper care for all residents.
• Weekly assessments and planning sessions demonstrate a proactive approach to each resident’s care needs.
• The facility has ample amenities, including sunrooms, courtyards, and therapy options that enhance the quality of life for residents.

Cons

• The resident experienced numerous falls, broken ribs, and a brain bleed during their stay at NHC, indicating inadequate supervision and care.
• The staff reportedly failed to provide the correct dosages of medication on multiple occasions, demonstrating a lack of proper medication management.
• There were multiple instances where the resident was found lying in urine, suggesting neglectful hygiene practices.
• Staff appeared to lack understanding and training related to Parkinson's disease, leading to inappropriate responses to the resident's condition.
• The administrator threatened to discharge the resident unless they remained sedated, showing a lack of compassion and understanding for the patient's needs.
• The lead nurse displayed unprofessional behavior during care meetings by mocking family concerns, undermining trust in the facility’s care approach.
• Despite some staff being caring, the overall experience conveyed a sense of neglect and insufficient support for residents with specific medical needs.

Review

The experiences shared in the reviews of National Healthcare Centers (NHC) present a striking contrast between two families’ interactions with this nursing facility. Each narrative sheds light on distinct aspects and outcomes, reflecting both positive and negative elements that can play crucial roles in the care and well-being of residents.

On one hand, one resident lauds the NHC for its familial atmosphere, where staff treat residents as family members. Engaging activities are scheduled daily, including church services every Sunday, creating a vibrant community environment. The presence of such programs indicates a commitment to enhancing residents' quality of life through social engagement. This positive sentiment emphasizes the importance of companionship and emotional support within the care structure, which can be immensely beneficial for individuals who may feel isolated or disconnected in a nursing facility.

Conversely, another review details a profoundly troubling experience concerning inadequate care for a father suffering from Parkinson’s disease and Parkinson's-related dementia. Despite initially entering the facility with mobility assistance from a walker, the reviewer recounts how their father was ultimately confined to a wheelchair after accruing significant health complications during his nine-week residency. The alarming number of falls—over 30 incidents—alongside broken ribs and serious injuries like brain bleeds speak volumes about potential negligence in supervision and patient care protocols at this institution. Such distressing accounts raise questions about staff training specifically relating to complex conditions like Parkinson’s disease, suggesting that there might be systemic issues requiring urgent attention.

Furthermore, medication mishandling exacerbated concerns regarding the overall quality of care provided at NHC. The reviewer notes witnessing instances where their father did not receive correct doses of his medications, met only with excuses rather than apologies when questioned by medical staff. These reports highlight significant shortcomings in medication administration protocols that could have serious ramifications for elderly patients whose health often hangs in delicate balance. When caregivers do not adequately address issues raised by family members or do so dismissively—like what was experienced during patient care meetings—it fosters an environment lacking in accountability and compassion.

Staffing challenges emerge as another focal point in both experiences related to NHC. While one review mentions sufficient staffing levels contributing positively to resident welfare—which is critical for timely interventions—another raises alarms over understaffing leading to neglectful situations witnessed firsthand by concerned family members. Instances where CNAs struggled to attend to multiple residents simultaneously suggest an overwhelming workload may prevent them from providing necessary individualized care—a crucial element for those with cognitive impairments or physical limitations.

In stark contrast to these troubling revelations stands the experience shared by another reviewer who reported an excellent standard of care following hospitalization due to a broken leg suffered by their mother. Over just 1½ weeks at NHC, they noted her remarkable progress: regaining her ability to eat independently and communicate clearly while undergoing physical therapy sessions aimed at recovery. Their account illustrates how effective rehabilitation services combined with attentive nursing support can considerably enhance recovery prospects for patients facing substantial physical challenges.

Overall, while some families have experienced commendable support systems within NHC facilities—with aesthetically pleasing environments filled with amenities designed to nurture social interaction—others disclose alarming accounts that hint at deeper systemic issues needing resolution urgently. The duality presented here highlights that while certain locations may offer exceptional service bolstered by well-trained staff committed entirely to their residents’ dignity and wellbeing, others face crises that profoundly affect vulnerable lives caught in healthcare systems that should protect them instead failing woefully short on occasion.

The contrasting narratives surrounding National Healthcare Centers serve as important reminders for prospective residents and their families when considering skilled nursing facilities: engaging actively in oversight cannot be understated; close monitoring is paramount regardless of appearances or prior reputations touted by institutions themselves; advocating on behalf of loved ones remains essential amid varying experiences encountered within these caregiving environments.

Restaurants

• Red Lobster (0.3 miles)
• Bojangles' Famous Chicken 'n Biscuits (0.3 miles)
• McDonald's (0.4 miles)
• Waffle House (0.4 miles)
• Hibachi Grill (0.4 miles)
• Thai House Buffet & Sushi Bar (0.4 miles)
• Mariachi's (0.4 miles)

Pharmacies

• Walgreens (0.3 miles)
• Sup Rx Pharmacy (0.4 miles)
• Walmart Pharmacy (0.6 miles)
• Colonial Pharmacy Rx (1.5 miles)
• Medical Court Pharmacy (1.9 miles)
• Piggly Wiggly Central (2 miles)
• Prescriptions (2.2 miles)

Physicians

• Carolina Eye Care (0.4 miles)
• Dr Boykin's Office (0.4 miles)
• Greene, Regina, MD - Carolina Eye Care (0.4 miles)
• Carolina Speech Therapy (0.5 miles)
• Creston Dental (0.7 miles)
• Sumter Urological Associates (0.8 miles)
• Wesmark Ambulatory Surgery Center (0.8 miles)

Theaters

• GTC Beacon Sumter Cinemas (0.7 miles)

Transportation

• L A Leasing (0.8 miles)

Hospitals

• Tuomey Regional Medical Center (1.6 miles)
• Tuomey Healthcare System (2.5 miles)
• Tuomey Foundation (2.7 miles)

Places of Worship

• General Conference Of Seventh-Day Adventists (1.9 miles)
• Cccsumter (2 miles)
• New Salem Baptist Church (2.4 miles)
• New Fellowship Covenant Ministry (2.4 miles)
• Temple Baptist Church (2.5 miles)
• Jehovah Witnesses West Cong (2.5 miles)
• Trinity United Methodist Church (2.5 miles)

Parks

• Sumter Historic District (2.7 miles)