Lake City Scranton

Pros

• They are lovely people who actually care about residents' well-being and wellness.
• The CNAs are very well trained, the nurses are great, and the administration checks on everyone to ensure needs are met.
• The food looks and tastes like home cooking.
• The cleanliness is outstanding, with rooms cleaned daily and hallways polished.
• The maintenance staff are great, and the facility is kept up well.
• The Physical Therapy room is beautiful, and the PT and OT equipment are clean and up to date.
• The staff have gone above and beyond to keep the facility clean and friendly.
• The rehab therapy seems to be beneficial and patients are making progress.
• The nurses are fabulous, the physical therapist is conscientious, and the caseworker is extraordinarily good at what they do.
• The care meetings are very nice, informative, and helpful.

Cons

• The facility is very dirty.
• The staff are disrespectful.
• There is a very bad odor when walking through the second doors.
• People wouldn't recommend putting a family member here.
• Filthy smells like urine pervade the facility.
• It took almost two hours to change a bedridden patient after a bowel movement; that was disgraceful.
• The neglect described was inhumane and dangerous.
• The phone system is terrible; communication is horrible and no one answers.
• The facility should be investigated or shut down.

Review

Lake City Scranton in Scranton, SC is best suited for families pursuing rehabilitation-focused care where mobility and daily functioning are the primary goals. When the operation runs smoothly, the facility delivers solid nursing oversight, attentive therapists, and a care team that integrates medical management with rehabilitative progress. Several reviews highlight effective physical and occupational therapy, proactive nurse-led oversight, and a working rhythm of daily routine that supports recovery. For families aiming to restore independence after a hospital stay, and who can commit to active monitoring and regular check-ins, this community can produce meaningful gains and steady progress.

That said, alternatives should be strongly considered for loved ones who require near-constant supervision, impeccable daily hygiene, or unwavering reliability in communication. The most striking red flags in the feedback point to inconsistent care quality, reports of neglect, and situations that jeopardize safety. When a facility becomes a site of odor, delays in basic care like changing a bedridden resident, or lapses in feeding and pain management, the safety and dignity of residents can deteriorate quickly. Families who cannot participate in frequent oversight or who demand a consistently transparent, highly responsive operation may find other options more dependable and less stressful.

On balance, the strongest positives center on the rehab side: skilled CNAs, capable nurses, and therapists who show real care and progress in patients' mobility. Numerous accounts praise the rehab team's attentiveness and the frequency of medical checks, with therapists guiding patients through meaningful functional gains. Cleanliness and facility upkeep are cited positively by some families, and the social work and care-meeting processes are valued as a venue for staying informed. When these elements align - therapists, nursing staff, and administration coordinating around a patient's rehab plan - the trajectory can be notably favorable.

However, the negatives are severe enough to demand a cautious approach. Recurring themes include odors, inconsistent cleanliness, and worrying examples of delayed care and poor personal care - situations that left some residents in distress or at risk. Reports range from unresponsive phone lines and difficult communication to allegations of explicit neglect and even mistreatment, with families describing bruises, weight loss, and inadequate pain management. The inconsistency between upbeat care experiences and these acute safety concerns creates a complicated risk profile: strong rehab potential shadowed by significant safety and oversight questions.

To navigate a decision about this community, undertake deliberate, behavior-based diligence. Tour unannounced and observe how staff interact with residents, especially during meals and transfers. Request a current care plan for any potential resident and verify that it includes explicit safety measures, wound care protocols, and a clear pain-management strategy. Speak with multiple staff members across shifts to gauge consistency, and insist on current visitation policies and family communication plans. Check recent survey or inspection findings, and discuss escalation paths if concerns arise. If choosing Lake City Scranton, insist on a structured, transparent reporting ritual and a defined daily routine that guarantees timely attention to basic needs.

In the end, Lake City Scranton is not a universal fit. It holds real potential for rehab-focused residents who thrive on engaged therapists and dependable nursing, and who can tolerate a degree of variability in day-to-day operations. For families prioritizing safety, consistent cleanliness, and prompt, proactive communication, serious consideration of alternatives is warranted. The decision should rest on a frank assessment of current staff stability, the facility's demonstrated commitment to resident dignity, and the ability to maintain rigorous oversight without exception. Proceed with clear expectations, and plan to stay actively involved from intake through discharge planning.

This part of Scranton, South Carolina offers a peaceful and convenient setting for senior living. With several places of worship nearby including the Southern Baptist Convention and Mt Rona Baptist Church, residents can engage in spiritual activities. The Lynches River County Park provides a serene outdoor space for leisurely walks and relaxation. There are also various dining options such as Scranton Cafe and Schoolhouse Bar-B-Que for enjoying meals with friends or family. For healthcare needs, there are several physician offices like Lake City Family Medicine and pharmacies such as Price Wise Pharmacy within a short drive. In case of emergencies, Lake City Community Hospital is conveniently located nearby. Transportation amenities like Enterprise Rent-A-Car and U-Haul make it easy to travel around the area. Overall, this neighborhood offers a blend of tranquility, community services, and convenience for seniors looking to settle down in Scranton.

Places of Worship

• Southern Baptist Convention (0.3 miles)
• Scranton Methodist Church (0.4 miles)
• Wrenn Electric Service (0.4 miles)
• Mt Rona Baptist Church (0.4 miles)
• St John Holiness Church (1.8 miles)
• Cameron Church (2.7 miles)
• Grace Free Will Baptist Church (2.9 miles)

Parks

• Lynches River County Park (0.4 miles)

Cafes

• Scranton Cafe (0.5 miles)
• Baker's Sweets Bistro & Bakery (3 miles)

Restaurants

• Schoolhouse Bar-B-Que (0.8 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.9 miles)
• Subway (2.7 miles)
• Sonic Drive-In (2.8 miles)
• Lake City Shrimper (2.9 miles)
• El San Jose of Lake City Mexican Restaurant (2.9 miles)
• Domino's Pizza (2.9 miles)

Physicians

• Lake City Family Medicine (2.2 miles)
• Brown Morris Ii Md (2.2 miles)
• McLeod Family Medicine Center Lake City (2.5 miles)
• Palmetto Primary Care (2.7 miles)
• Pee Dee Family Practice (2.7 miles)
• Hopehealth In Lake Cit (2.8 miles)
• Live Oak Medical Center (2.9 miles)

Pharmacies

• Price Wise Pharmacy (2.5 miles)
• The Medicine Cabinet (2.7 miles)
• M & D Drug Co. (3 miles)
• CVS Pharmacy (3.3 miles)
• Pamplico Pharmacy (11.2 miles)
• Longs Drugs (11.2 miles)

Hospitals

• Lake City Community Hospital (2.6 miles)

Transportation

• Enterprise Rent-A-Car (2.9 miles)
• U-Haul Moving & Storage (3 miles)
• U-Haul Neighborhood Dealer (15.2 miles)