Lake City Scranton Healthcare Center
Save1940 Boyd Road, Scranton, SC 29591
For more information about senior living options: (844) 490-3973
In the diverse landscape of opinions surrounding various nursing facilities, experiences range from commendations highlighting dedicated staff to serious allegations regarding negligence and poor management. The reviews provide a snapshot of the challenges and triumphs faced by these establishments, underscoring the critical importance of communication, care quality, and resident satisfaction.
One review reflects positively on the facility where a family member is currently residing. It notes how staff and therapy teams genuinely care for the residents, emphasizing their thoughtful interactions during Nursing Home Week. This celebration meant a great deal to both the residents and their families, fostering an environment where individuals like the reviewer’s family member could thrive despite initial reluctance towards therapy. The social worker's efforts in helping this individual adjust, paired with support from the head nurse to create a comfortable atmosphere, illustrate an encouraging success story within the broader context of nursing home care. While acknowledging that no place is perfect, this reviewer expresses gratitude for the staff's commitment and kindness.
Conversely, other reviews paint a starkly different picture of neglect and mismanagement at similar facilities. One particularly vehement review describes a facility as a "dump," accusing staff of negligence and criticizing their lack of communication with family members. According to this account, even basic phone calls for information or concerns are met with frustration; long hold times or disconnections seem to be common occurrences when trying to reach someone in charge. The feeling of helplessness exacerbates tensions as families are unable to assess their loved ones' wellbeing directly due to restrictions put in place during COVID-19.
Further grievances echo similar sentiments about poor staffing practices leading to inadequate resident care. Some reviewers mention rude staff interactions alongside overwhelming levels of dirtiness within the facilities themselves. Such environments prompt drastic actions from families who decide they cannot leave their loved ones in these conditions; one reviewer recounted removing their mother after just one day due to unhygienic circumstances and apparent indifference from caregivers.
The comments reveal not only frustrations with individual employees but also systemic issues within management structures at these facilities. A recurring theme illustrates that while interactions with some friendly staff members occur occasionally, overall morale appears low among workers who might feel unsupported or overwhelmed by their work demands. This notion points towards potential deficiencies in training or supervisory oversight that can lead to lapses in quality.
Moreover, specific incidents concerning health protocols raise additional alarms among those visiting residents at these nursing homes. One reviewer highlights concerns over contagious diseases present among residents without proper precautions taken for either staff safety or other tenants’ welfare—an alarming scenario that questions both operational practices and regulatory compliance within such institutions.
Ultimately, while there are pockets of positivity reflecting dedicated individuals making meaningful connections with seniors in need, ongoing issues related to cleanliness, communication breakdowns, negligent behavior among certain staff members, and unclear management strategies continue to overshadow many experiences shared by families seeking care for their elderly loved ones. These contrasting narratives highlight an urgent need for improved accountability across nursing homes so that all residents receive dignified treatment they deserve amidst rising standards expected in eldercare settings today.
Lake City Scranton Healthcare Center is an assisted living community located in Scranton, SC. Our community offers a range of amenities and care services to ensure our residents' comfort and well-being.
Residents can enjoy the convenience of having a beauty salon within the community, allowing them to easily take care of their grooming needs. Our cable or satellite TV service ensures that residents can stay entertained with their favorite shows and movies.
For those who need transportation, we offer community-operated transportation as well as transportation arrangement services for non-medical purposes and doctor's appointments. Additionally, our location is near cafes, parks, pharmacies, restaurants, places of worship, and hospitals, providing easy access to the essentials in the surrounding area.
Our computer center allows residents to stay connected with loved ones or engage in online activities. The fitness room and wellness center are available for those who want to maintain an active lifestyle. Residents can also enjoy spending time outdoors in our garden or outdoor space.
We provide fully furnished accommodations with private bathrooms for each resident's comfort and privacy. Housekeeping services are available to ensure a clean living environment. Meals are served restaurant-style in our dining room with special dietary restrictions accommodated.
At Lake City Scranton Healthcare Center, our staff is available 24/7 with a call system and supervision for any assistance needed. We offer activities of daily living assistance such as bathing, dressing, transfers, and medication management. A mental wellness program is also available to support residents' emotional well-being.
Additionally, we have a variety of activities planned for residents including fitness programs, day trips, resident-run activities and scheduled daily activities. Our small library provides a quiet space for reading and relaxation.
Wi-Fi/high-speed internet is accessible throughout the community so that residents can stay connected with friends and family online. Move-in coordination services are provided to help ease the transition into our community.
Lake City Scranton Healthcare Center strives to provide a comfortable and engaging environment for our residents, with a range of amenities and care services to meet their individual needs.
Lake City Scranton Healthcare Center is located at 1940 Boyd Road, Scranton, SC 29591 in Florence County, South Carolina
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