Sandpiper Post Acute

Pros

• The facility provided good care for patients recovering from serious injuries, as demonstrated by the positive experience of one individual whose mother received attentive treatment after a hip fracture.
• Staff members were observed to be conscious and proactive in ensuring patient safety, utilizing protective padding around beds to prevent further injuries.
• One reviewer expressed satisfaction with the overall quality of care provided during their loved one's stay, highlighting a positive impression of the facility's services.

Cons

• The sister was unreachable after the hurricane, and the acute care staff provided no assistance or information, leading to concerns for her well-being.
• The mother was placed in a filthy room with a malfunctioning toilet, infested with cockroaches and mold.
• Staff ignored the mother for hours while she was left in the hallway and responded with anger when she requested help.
• The facility has a terrible reputation, including numerous health department citations and Medicare violations, indicating consistent negligence.
• Overall care and attention to patients were severely lacking, leading to distressing experiences for family members trying to advocate for their loved ones.

Review

In the realm of healthcare facilities, particularly nursing homes and rehabilitation centers, patient experiences can vary dramatically. A few recent reviews of one such facility underscore this point starkly. While some individuals report satisfactory care and improvements in their loved ones' conditions, others express severe dissatisfaction and concern regarding neglect and unsanitary conditions. This disparity raises crucial questions about the quality of care provided at this facility.

One review recounts a troubling situation where a family member was admitted just prior to a hurricane. The reviewer reported being unable to reach their sister or the acute care nursing staff despite numerous attempts, only receiving busy signals when trying to call. Frustrated with the lack of communication, they sought assistance from state agencies; however, these organizations were unable to intervene effectively. Suggestions included calling the police for a welfare check—an alarming indication that families may feel compelled to take extreme measures when worried about their loved ones' safety in health facilities. The review highlights not only the emotional turmoil experienced by families during extreme weather events but also raises concerns about staffing levels and emergency preparedness in healthcare settings.

Contrasting sharply with this harrowing account is another review that details an altogether different experience with the same facility. One individual shared positive remarks following their mother's treatment after a hip fracture. They noted that staff demonstrated attentiveness and implemented supportive measures such as placing pads around her bed for safety—similar to gymnastic mats—indicating that some patients benefit from thoughtful precautionary practices within the facility's care protocols.

However, another family member’s experience paints a drastically darker picture of care within the same institution. Their mother was placed in a room deemed filthy, complete with functional toilets but accompanied by cockroaches and mold present in her environment—a serious violation of health standards that has raised red flags among potential patients and their families alike. The reviewer recounted how staff left their mother unattended in hallways for hours on end, exacerbating feelings of neglect not just in physical treatment but in emotional support as well.

Additionally troubling are claims regarding unprofessional behavior from staff members who reportedly reacted with anger when patients requested assistance—a disturbing indication of systemic issues within staffing attitudes or training programs at this facility. With numerous citations from health departments and Medicare violations highlighted by reviewers, it is evident that there exists a severe discrepancy between how different patients experience care here.

Such contrasting reviews illustrate an urgent need for potential residents and their families to conduct thorough research before committing to any healthcare facility. The variance between satisfaction rates can be strikingly wide; while some patients receive commendable attention leading to successful recoveries, others endure distressing conditions marked by neglect and unsanitary surroundings. It stands as poignant testimony that while one person may find exemplary care within, another could feel trapped under inadequate systems that perpetuate suffering rather than healing.

In conclusion, these testimonials collectively urge caution for those seeking healthcare services for themselves or loved ones at this specific facility—highlighting both the successes worth noting as well as significant failures demanding immediate attention for improvement in operational standards and patient-care ethics alike. Families should remain vigilant advocates for their loved ones’ wellbeing while navigating these critical choices amid varied experiences reflecting both ends of the care spectrum.

This part of Mount Pleasant, South Carolina offers a convenient and accessible location for senior living. With a variety of physicians and imaging specialists in close proximity, residents can easily access medical care. Nearby hospitals such as East Cooper Medical Center and Kindred Hospital Charleston provide additional peace of mind for seniors. Pharmacies like CVS and Walgreens are also conveniently located for medication needs. In terms of dining options, there are several restaurants ranging from fast food to upscale dining within a short distance. Parks such as Palmetto Islands County Park and Mount Pleasant Memorial Waterfront Park offer opportunities for outdoor recreation and relaxation. Overall, this area provides a range of amenities that cater to the needs and interests of older adults looking for a comfortable living environment.

Physicians

• Imaging Specialists of Charleston (0.2 miles)
• Southern Orthopedics and Sports Medicine (0.3 miles)
• St Luke's Family Practice (0.6 miles)
• Orthopaedic Specialists of Charleston PA (0.6 miles)
• Southern Orthopedics (0.6 miles)
• Harvey Tracy S MD (0.6 miles)
• East Cooper Plastic Surgery (0.6 miles)

Hospitals

• East Cooper Medical Center (0.3 miles)
• Kindred Hospital Charleston (0.7 miles)
• Hollings Cancer Center Mt. Pleasant (0.7 miles)
• Mount Pleasant Hospital (6 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.9 miles)
• Bi-Lo Buy Bye by Bilo Buylow L (1.3 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• Tidewater Pharmacy, Compounding and Medical Supply (2.6 miles)

Restaurants

• Raising Cane's Chicken Fingers (0.7 miles)
• Kairos Greek Kitchen (0.8 miles)
• Locals Bar (1.3 miles)
• Chick-Fil-A (1.3 miles)
• Chick-Fil-A (1.6 miles)
• Page S Okra Grill (2.8 miles)
• Saltwater Cowboys (2.9 miles)

Cafes

• Second State Coffee (1.9 miles)
• Starbucks (4.6 miles)
• Off Track Ice Cream (5.8 miles)
• Babas on Cannon (5.9 miles)
• The Daily (5.9 miles)

Parks

• Palmetto Islands County Park (1.9 miles)
• I'on Village (2.1 miles)
• The Old Village Landing (2.7 miles)
• Mount Pleasant Memorial Waterfront Park (3.5 miles)
• Isle of Palms County Park (4.2 miles)
• Governers Park (4.4 miles)
• Gadsdenboro Park (5.2 miles)

Transportation

• Charleston Visitor Center Bus Shed (5.7 miles)