Home Care Plus, LLC in MOUNT PLEASANT, SC

Pros

• The reviewer describes working at Home Care Plus as a blessing in the caregiver's life.
• The caregiver supervisor describes leading a compassionate team and building deep, meaningful relationships with clients and caregivers.
• The company's flexibility, support, and values enable caregivers to be present for their children.
• They are proud to be part of a team that puts heart into everything they do.
• Home Care Plus offers flexible scheduling and promotes a strong work-life balance.
• Co-workers are compassionate and work hard to do a great job.
• The staff have a good personality fit with clients, which is a big plus.
• The reviewers were impressed by the compassion shown by administrative staff and caretakers.
• The reviewer would recommend Home Care Plus to others seeking home care.

Cons

• They were shocked by the bill when their credit card was charged.
• Most providers needed supervision for everything, and when unsupervised they were on their cellphone.
• The experience was frustrating, exhausting, and expensive.
• They were not able to find a caregiver.
• They promised the moon but did not deliver.
• There were ongoing problems due to staffing shortages.
• They were charged for lunch breaks and two other breaks.
• An employee stormed out of their home and called them a "dictator."
• They could not use grant money because Home Care Plus didn't work with the Trident Area Agency on Aging.

Review

Home Care Plus in Mount Pleasant, SC is best suited for families seeking in-home care that feels personal, warm, and relationship-driven. This provider shines for those who prize a caregiver team that treats clients like family and who value flexible scheduling that can adapt to changing routines. It works well for seniors who want support at home rather than in a facility and who can tolerate occasional scheduling hiccups as the tradeoff for deeply compassionate, consistent care. This is not a traditional assisted living community; it is a home-based care service, which means expectations should center on in-home support, personal connection, and day-to-day reliability rather than a fixed campus environment. For families seeking guaranteed coverage, 24/7 supervision, or extensive medical management, alternatives deserve consideration.

The strongest, most repeatable positives are the staff-driven strengths: caregivers described as compassionate and dedicated, with leadership that emphasizes heart and purpose. Flexible scheduling and a genuine focus on work-life balance for employees translate into caregivers who are more present and engaged when in the home. The caregiving team's willingness to invest in relationships often produces a sense of stability for families that value familiarity and trust. The organizational culture - values, mission, and the sense that care is more than a job - helps families feel more at ease about long-term arrangements, especially when a caregiver match feels like it "clicks." When the fit is right, the in-home experience can resemble a trusted family caregiver, which is a meaningful advantage.

Yet, the service has clear, recurring drawbacks that can influence a family's decision. Billing and administrative friction surface in several reviews, including situations where charges and scheduling were misaligned with actual service delivery. A number of accounts point to staffing shortages and inconsistent supervision, which can leave families waiting for a caregiver or contending with gaps in coverage. There are poignant reminders that some caregivers may be unavailable for extended periods or may leave unexpectedly, sometimes requiring the family to fill in or seek alternate arrangements. In a few cases, families reported challenging interactions or misunderstandings about expectations, and one review noted the constraints of not working with certain local agencies, which limited access to funding or respite options. Taken together, reliability and financial transparency become decisive factors for many prospects.

Those trade-offs can be navigated if the care plan is tightly structured and expectations are explicit. The proven strengths - compassion, flexible scheduling, and a philosophy that care should feel like home - can offset some volatility when a clear plan is in place. A strong caregiver match, ongoing oversight from a supervisor, and transparent, itemized billing are essential safeguards. The positive experiences around personalized matching, plus the comfort of caregivers who invest in long-term relationships, can deliver high-quality, home-based support for families with moderate needs and a preference for intimate, non-institutional care. However, where medical complexity or a requirement for guaranteed coverage every day is high, these advantages may not fully compensate for the gaps.

For families weighing options, this provider is a compelling choice for those who prioritize human connection and a flexible, home-centered approach, and who can tolerate potential staffing variability. It is well-suited for seniors who need assistance with daily activities, companionship, and limited medical tasks, and who value a care team that can adapt to changing schedules. Prospective clients should insist on a detailed care plan, confirm the supervisor structure, request itemized billing, and seek transparent policies on caregiver assignment and replacements. If heavy medical supervision, strict 24/7 coverage, or broad eligibility for grants is a deciding factor, or if ongoing staffing reliability is non-negotiable, then exploring traditional assisted living, larger home-health organizations, or agency networks may prove more dependable.

In summary, Home Care Plus stands out for compassionate, flexible, home-based care that treats clients as more than a task list. The right fit shows through strong caregiver relationships and a community ethos that values presence and warmth. The key caveats are staffing consistency and financial transparency. Families drawn to a home care ethos with a willingness to actively structure and monitor arrangements will find this provider credible and worthwhile; those needing unwavering coverage or robust medical oversight should explore alternatives with a steadier staffing model and clearer, more predictable billing practices.

This part of Mount Pleasant, South Carolina, offers a convenient and diverse array of healthcare services with various physicians, imaging specialists, orthopedic specialists, and hospitals all within close proximity. Additionally, there are several pharmacies nearby for easy access to medications. The dining options in the area cater to various tastes with fast-food chains like Chick-Fil-A and local favorites like Locals Bar and Saltwater Cowboys. For relaxation and outdoor activities, there are several parks nearby such as Palmetto Islands County Park and Mount Pleasant Memorial Waterfront Park. Overall, this area provides a mix of essential amenities and recreational opportunities for seniors looking to settle in a vibrant community in Mount Pleasant.

Physicians

• Imaging Specialists of Charleston (0.2 miles)
• Southern Orthopedics and Sports Medicine (0.3 miles)
• St Luke's Family Practice (0.6 miles)
• Orthopaedic Specialists of Charleston PA (0.6 miles)
• Southern Orthopedics (0.6 miles)
• Harvey Tracy S MD (0.6 miles)
• East Cooper Plastic Surgery (0.6 miles)

Hospitals

• East Cooper Medical Center (0.3 miles)
• Kindred Hospital Charleston (0.7 miles)
• Hollings Cancer Center Mt. Pleasant (0.7 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.9 miles)
• Bi-Lo Buy Bye by Bilo Buylow L (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• Tidewater Pharmacy, Compounding and Medical Supply (2.6 miles)

Restaurants

• Raising Cane's Chicken Fingers (0.8 miles)
• Kairos Greek Kitchen (0.8 miles)
• Locals Bar (1.2 miles)
• Chick-Fil-A (1.3 miles)
• Chick-Fil-A (1.6 miles)
• Page S Okra Grill (2.7 miles)
• Saltwater Cowboys (2.9 miles)

Cafes

• Second State Coffee (1.9 miles)
• Starbucks (4.6 miles)
• Off Track Ice Cream (5.8 miles)
• Babas on Cannon (5.9 miles)
• The Daily (5.9 miles)

Parks

• Palmetto Islands County Park (2 miles)
• I'on Village (2.1 miles)
• The Old Village Landing (2.7 miles)
• Mount Pleasant Memorial Waterfront Park (3.5 miles)
• Isle of Palms County Park (4.1 miles)
• Governers Park (4.4 miles)
• Gadsdenboro Park (5.2 miles)

Transportation

• Charleston Visitor Center Bus Shed (5.7 miles)