Amada Senior Care of South Carolina Coastal in Mount Pleasant, SC

Pros

• The caregivers were on time and provided wonderful care.
• Don Pratt is a diligent and caring leader who takes pride in his health care agency.
• Amada Senior Care Charleston is a first-class senior care company and highly recommended.
• Amada and Caprice are one-of-a-kind in the caregiving field and can be counted on to meet needs quickly.
• The team consistently goes above and beyond to support clients and their families.
• They provide not only excellent care but also companionship, making a real difference in daily life.
• They are an amazing resource for navigating complex issues like long-term insurance claims.
• The Charleston Amada team delivers reliable daily care with professionalism and kindness.
• They offer flexible care options, including various caregiver schedules to fit needs.
• Caprice regularly ensures that loved ones are well taken care of and supported.
• The management and ownership take a personal, highly organized approach to outstanding service.
• The staff are professional, compassionate, and responsive, with team members going above and beyond (for example, Kim personally helping with hair care).

Cons

• The first caregiver was not attentive to her needs.
• They had difficulty filling a caregiver's shift for the client's wife.
• It was hard to find a company that offers care for 1-2 visits per week.
• There were challenges with continuity of care from other providers prior to using Amada.

Review

Best suited for families seeking dependable, highly personalized in-home care, Amada Senior Care of South Carolina Coastal in Mount Pleasant is a standout choice for keeping a loved one safely at home with consistent, respectful support. The core strength is a founder-led service ethos that threads through every interaction: on-time caregivers, careful matching, and a palpable pride in delivering quality care. Across the experiences shared, the strongest themes are punctual, attentive care and a leadership team that treats each client as a priority, translating into real peace of mind for families navigating daily tasks, transportation, and errands.

Those weighing alternatives should consider how much time a true facility setting with 24/7 clinical staffing provides. Amada operates as a robust homecare partner - excellent for flexible visits and longer shifts - but it does not replace a campus-style environment with on-site nurses and memory care programming. For families needing relentless, around-the-clock nursing supervision or a structured memory-care community, a traditional assisted living setting or a nurse-staffed agency with guaranteed 24/7 coverage may be more appropriate. Occasional staffing gaps can surface during peak demand, so households with very tight coverage needs should weigh that risk against the demonstrated leadership and caregiver reliability on offer.

The major advantages are concrete and repeatedly reinforced by families who rely on Amada for extended periods. Caregivers arrive on time and bring a genuine commitment to the task, while Don and Caprice deliver practical leadership, responsiveness, and a dependable sense of accountability. The agency's ability to quickly identify a caregiver who fits a loved one's temperament and needs stands out, as does its willingness to navigate insurance claims and other administrative hurdles on the family's behalf. When a mismatch occurs, Caprice and the operations team act swiftly to restore alignment, preserving routine, safety, and trust over weeks and months of care.

Operational excellence appears in the details: a professional, compassionate office culture; caregivers who stay engaged with clients over long stretches; and an evident preference for continuity of care. Families repeatedly note the personal touch from management, the thoroughness of assessments, and the readiness to discuss transitions when evolving needs call for it. The scope of support extends beyond basic tasks to include companionship and even practical grooming help, underscoring a holistic approach that makes aging in place feel both feasible and comfortable for loved ones who may be cognitively or physically challenged.

Ultimately, the agency shines for seniors who want to remain at home while receiving regular help with driving, meals, housekeeping, and daily routines. It is particularly valuable for families living at a distance or juggling travel, since the care team provides steady oversight, transparent communication, and reliable coordination. There is also strong physician trust and a demonstrated ability to resolve complex issues, such as insurance navigation and long-term planning, that reduce the stress of care management. Yet those seeking the full campus experience with guaranteed 24/7 nursing and memory-care programming should look elsewhere.

In sum, Amada Senior Care of South Carolina Coastal offers a premium, home-first care solution supported by leadership that earns caregiver loyalty and client confidence. The blend of timely, well-matched caregivers, proactive problem-solving, and flexible scheduling creates a compelling value for families pursuing aging-in-place with dignity and continuity. For households prioritizing a stable, personalized caregiver network and strong off-site coordination, this agency is a clear winner. If the priority is round-the-clock on-site clinical staffing or a dedicated memory-care campus, alternative options deserve consideration, but for most in-home care needs, Amada delivers the practical certainty and trusted continuity families require.

Physicians

• Imaging Specialists of Charleston (0.2 miles)
• Southern Orthopedics and Sports Medicine (0.3 miles)
• St Luke's Family Practice (0.6 miles)
• Orthopaedic Specialists of Charleston PA (0.6 miles)
• Southern Orthopedics (0.6 miles)
• Harvey Tracy S MD (0.6 miles)
• East Cooper Plastic Surgery (0.6 miles)

Hospitals

• East Cooper Medical Center (0.3 miles)
• Kindred Hospital Charleston (0.7 miles)
• Hollings Cancer Center Mt. Pleasant (0.7 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.9 miles)
• Bi-Lo Buy Bye by Bilo Buylow L (1.4 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• Tidewater Pharmacy, Compounding and Medical Supply (2.6 miles)

Restaurants

• Raising Cane's Chicken Fingers (0.8 miles)
• Kairos Greek Kitchen (0.8 miles)
• Locals Bar (1.2 miles)
• Chick-Fil-A (1.3 miles)
• Chick-Fil-A (1.6 miles)
• Page S Okra Grill (2.7 miles)
• Saltwater Cowboys (2.9 miles)

Cafes

• Second State Coffee (1.9 miles)
• Starbucks (4.6 miles)
• Off Track Ice Cream (5.8 miles)
• Babas on Cannon (5.9 miles)
• The Daily (5.9 miles)

Parks

• Palmetto Islands County Park (2 miles)
• I'on Village (2.1 miles)
• The Old Village Landing (2.7 miles)
• Mount Pleasant Memorial Waterfront Park (3.5 miles)
• Isle of Palms County Park (4.1 miles)
• Governers Park (4.4 miles)
• Gadsdenboro Park (5.2 miles)

Transportation

• Charleston Visitor Center Bus Shed (5.7 miles)