River Falls Rehabilitation And Healthcare Center

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River Falls Rehabilitation And Healthcare Center

2906 Greer Highway, Marietta, SC 29661

For more information about senior living options: (844) 490-3973

3.3 from 27 reviews
5 stars
11
4 stars
4
3 stars
2
2 stars
3
1 stars
7

Skilled Nursing Facility

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    Overall Review of River Falls Rehabilitation And Healthcare Center

    Pros

    • pro The rehab section is superb.
    • pro Amanda goes above and beyond, as does all of the therapy staff.
    • pro River Falls is not a fancy facility, but the care and concern there was exceptional.
    • pro The staff was country and friendly, and the people were down to earth.
    • pro The food is great; the cooks know how to prepare southern dishes.
    • pro The nurses and CNAs were good, with some truly great CNAs who go out of their way to help.
    • pro The facility is very clean, with welcoming staff and residents, and great attitudes and patience.
    • pro A real gem in the mountains with a beautiful setting and quick access to clinical care; leaders lead from the front.

    Cons

    • pro They dumped her mother in the ER and discharged her back to the facility within six hours, leaving her in the hallway overnight.
    • pro An ombudsman has been called to investigate and has said the place has had many complaints.
    • pro The facility is described as a dump with rooms that look like prison cells.
    • pro The nurses allegedly lie about providing care that was not performed.
    • pro The in-house doctor refused to administer a crucial medication for neuropathy.
    • pro They planned to discharge him before his bed sore healed.
    • pro The staff is chronically understaffed, causing late medications and slow responses to call lights.
    • pro The building is old and in need of renovation, with poor air circulation.
    • pro A staff member named Gwin is described as lazy and rude to loved ones.

    Review

    River Falls Rehabilitation and Long-Term Care has emerged in the online narratives as a place of sharp contrasts. On one hand, several families describe caring, dedicated staff who go above and beyond in therapy rooms, hallways, and dining areas. On the other hand, a steady chorus of reviews paints a picture of disorganization, understaffing, and frustrating gaps in communication that can have real, painful consequences for loved ones. Taken together, these accounts create a complex portrait of a facility that can feel like two very different places depending on who is there and when.

    The most alarming stories center on patient discharges and hospital-to-hac transfer logistics that appear to unfold with little notice to families. One reviewer recounts a traumatic sequence in which a mother, fresh from major surgery and fighting cancer, was discharged to a facility, only to be later informed that the original bed had been reallocated. The result was a night-long wait in a hallway and a midnight transfer to Spartanburg Regional without family notification. The caller describes being awakened at work by a regional ER call at 6 a.m., learning that the loved one had spent an entire night in a corridor. These accounts are wrenching and increasingly common in the collection, with repeated calls for more careful discharge planning and clearer family communication to avoid similar ordeals.

    Beyond discharge difficulties, multiple reviews raise concerns about day-to-day care and the reliability of staff to administer needed therapies and medications. Common threads include reports of delayed or missing care that reviewers say should be routine, such as showers, dialysis-related timing, and timely responses to call lights. A recurring grievance is the perception that, in some shifts, there is insufficient staffing to meet residents' needs - "one nurse to 44 beds" is cited by more than one reviewer as an example of how demands can outpace capacity. In several accounts, family members hear about care that was never performed or documented, leading to a sense that residents aren't receiving the level of oversight they deserve. There are also mentions of patients or families feeling that crucial medications and neuropathy treatments were withheld or delayed, contributing to lasting concerns about safety and quality.

    The facility's physical environment is a frequent point of critique. Many reviewers describe an old building with a smell in need of serious air circulation and renovation. Some call the rooms "prison cells" and lament the overall aesthetic, while others acknowledge that, despite the building's age, cleanliness is maintained and that warmth can exist within patient care. The tension between environmental shortcomings and compassionate staff is a recurring theme: even reviewers who dislike the odor and layout often acknowledge moments of genuine care from individual aides or nurses who try to brighten a patient's day amid challenging conditions.

    In contrast to the heavy emphasis on problems, several voices celebrate bright spots in care. The rehab and therapy teams receive particular praise, with names like Amanda highlighted as going "above and beyond" and therapy departments described as superb. Reviewers who needed postoperative rehabilitation after two back surgeries or who required intensive therapy note that staff in physical and occupational therapy can be highly effective, patient, and collaborative. There are also threads of appreciation for the food and dining experiences, with some reviewers describing meals as well-balanced and more appealing than typical institutional fare. A few families even describe the social environment - friendly, down-to-earth staff and a sense of "old-school care" - as making rehabilitation tolerable or even pleasant at times.

    The human element across the boards is mixed as well. Some guests and family members report that the staff, including nurses and CNAs, are caring and patient, even when the facility is overwhelmed. Others describe specific personnel as dismissive or unhelpful, with mentions of a social worker who leaves much to be desired and an in-house physician whose decisions around crucial medications were questioned. The variability appears to be substantial: one reviewer notes that the nurses, doctors, and therapy teams can be wonderful and attentive, while another laments what they perceive as a widespread absence of compassion from many staff members. Such contrasts seem to reflect real differences in experience that can hinge on shift changes, patient state, or the particular team on duty.

    For families weighing options, the cohesive takeaway is nuanced. The facility can offer excellent rehabilitation services and supportive therapy teams that help patients regain function and confidence, and there are accounts of warm, practical care that improves daily living and mood. Yet these positive experiences are frequently offset by concerns about safety, communication, and consistency - especially around discharge planning, medication administration, and responsiveness to calls for help. The presence of an ombudsman and multiple complaints adds another layer of caution for prospective residents and their families, suggesting that outside oversight has, at times, identified recurrent issues that need ongoing attention.

    In the end, River Falls appears to be a place of dual realities. For some patients and families, it provides meaningful, effective rehabilitation and a sense of community, with staff who care deeply about residents' comfort and recovery. For others, it represents a fragile safety net - an environment where disorganization, understaffing, and communication gaps can magnify the stress of illness and recovery. Given the breadth of experiences shared, prospective visitors would do well to engage directly with administrators, seek out recent patient stories, and verify current staffing levels, therapy availability, and discharge processes before making a decision. If choosing this facility, a proactive approach - clear questions about care plans, scheduled therapies, medication administration, and discharge coordination - may help align expectations with the realities described in these accounts.

    Features

    Housing

    • 44 resident community capacity 44 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Greenville-Spartanburg (18 miles away) Greenville-Spartanburg (18 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    River Falls Rehabilitation And Healthcare Center is a premier assisted living community located in Marietta, SC. Our facility offers a variety of amenities designed to enhance the comfort and convenience of our residents. Each room is fully furnished and includes cable or satellite TV, a kitchenette, telephone, and Wi-Fi/high-speed internet access. Our beautiful outdoor spaces and garden provide opportunities for relaxation and leisurely walks.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes, including meal planning and preparation. Medication management services ensure that residents receive their medications on time.

    At River Falls Rehabilitation And Healthcare Center, we prioritize the mental wellness of our residents. Our mental wellness program helps promote emotional well-being through various therapeutic activities. Additionally, our small library offers a quiet space for reading and intellectual stimulation.

    Dining at our community is an enjoyable experience with restaurant-style meals that cater to special dietary restrictions. Residents can savor delicious and nutritious dishes prepared by our culinary team.

    We believe in promoting an active and engaging lifestyle for our residents. Resident-run activities are organized regularly to encourage social interaction and foster a sense of community. Scheduled daily activities provide further opportunities for recreation and enrichment.

    Conveniently located near pharmacies, physicians' offices, restaurants, and hospitals, River Falls Rehabilitation And Healthcare Center offers easy access to essential services within the Marietta area.

    Overall, our assisted living community strives to create a warm and supportive environment where residents can maintain their independence while receiving personalized care and enjoying a fulfilling lifestyle.

    Nearby Places of Interest

    Restaurants

    • Burger King (0.1 miles)
    • Whistle Stop at The American Cafe (5.3 miles)
    • Burger King (5.7 miles)
    • Chick-Fil-A (5.8 miles)
    • Wendy's (5.8 miles)
    • Victoria Valley Vineyards (9.7 miles)
    • Oak Hill Cafe And (9.9 miles)

    Pharmacies

    • Slater Drug Co. (0.1 miles)
    • McLeskey Todd Pharmacy (5.2 miles)
    • CVS Pharmacy (5.8 miles)
    • Walgreens (5.8 miles)
    • CVS Pharmacy (9.7 miles)
    • CVS Pharmacy (10.4 miles)
    • Walgreens (10.6 miles)

    Physicians

    • New Horizon Fhs (2.4 miles)
    • Rowley Mike Springbrook Behavioral Health System (4.8 miles)
    • Prisma Health Travelers Rest Family Practice (5.1 miles)
    • Greenville Free Medical Clinic (10.1 miles)
    • Yeager Vision Care (10.2 miles)
    • Doctors Care (10.8 miles)
    • Superior Healthcare Physical Medicine (10.8 miles)

    Hospitals

    • Prisma Health North Greenville Hospital (4.2 miles)
    • North Greenville Medical Campus (4.2 miles)
    • Springbrook Behavioral Health System (4.9 miles)
    • St Francis Health System, Rehab Services (13.4 miles)
    • Baptist Easley Wound Care and Hyperbaric Center (13.9 miles)
    • Baptist Easley Hospital (13.9 miles)
    • Carolina Cardiology Consultants – Easley (14.1 miles)

    Cafes

    • Starbucks (5.8 miles)
    • Starbucks (10.8 miles)
    • Swamp Rabbit Cafe & Grocery (11.5 miles)
    • Green Fetish (13.4 miles)
    • Panera Bread (13.7 miles)

    Parks

    • Paris Mountain State Park (10.3 miles)
    • North Main Rotary Park (12.4 miles)
    • Dupont State Forest (13.5 miles)
    • Triple Falls (13.8 miles)
    • Kings Park (13.9 miles)
    • Cleveland Park (13.9 miles)

    Places of Worship

    • Unitarian Universalist Fellowship (10.4 miles)
    • The Church at Cherrydale (10.6 miles)
    • Earle Street Baptist Church (12.4 miles)

    Theaters

    • Regal Cherrydale (10.9 miles)

    Frequently Asked Questions

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