Information last verified:
807 North Main Street, Travelers Rest, SC 29690
For more information about senior living options: (844) 490-3973
The team listened, responded, and communicated every step of care, creating a zen, kind atmosphere. The staff and practitioners are top-notch, with Dr Hersh described as great. The doctors are caring, thoughtful, and actually listen to patients. The ER team treated a child quickly, with grace and compassion. David Yasabash’s bedside manner was impeccable and his explanations were clear and thorough. The night and day staff at Prisma are consistently described as caring, patient, and dedicated. Susan and Keith in Radiology are fantastic and made the MRI experience excellent. The staff saved lives and provided exceptional care for COVID patients.
The reviewer describes the care as terrible due to a tech named Kelly, calling her the rudest person they've encountered in two months in the hospital. The ER is said to have failed to check for a concussion after a head injury, making the care feel incredibly dangerous. The pediatric center is said to have the worst service the reviewer has ever experienced. The waiting times in the ER are described as extremely long with little or no explanation. The ER bathroom is described as unsanitary, with a dirty toilet and a stool sample in the trash. Billing practices are described as unnecessary and deceptive, with excessive charges and unclear policies. The North Greenville Hospital Emergency Room is described as a disgrace and is warned against taking a loved one there.Prisma Health Greenville Mem Sub-Acute in Travelers Rest is best suited for families facing an acute medical event where rapid triage, clear communication, and compassionate bedside care are nonnegotiable. The community earns its strongest value from staff who listen, explain options, and provide reassurance at the moment when a loved one’s health feels most uncertain. In practice, that means moments of genuine attentiveness from nurses and physicians, a focus on getting patients stabilized quickly, and an emphasis on respectful, human interaction even during stressful emergencies. The updated, private-room environment adds a layer of comfort that matters when short inpatient stays become part of the plan. For families prioritizing bedside manner and efficient, respectful care in the ER and early-treatment phases, this site often delivers more consistently than one might expect given its size and crowding.
Those who may want to consider alternatives are primarily families seeking unwavering consistency across all shifts, or those with needs extending well beyond acute stabilization. The reviews show wide swings in experience: some patients praise staff kindness and competence while others encounter delays, seemingly rushed interactions, or attitude problems from a few team members. Billing issues, questions about testing, and occasional questions about the thoroughness of examinations point to a system that can be excellent in moments but frustrating when tasks run long or rules feel opaque. For families that require a steady, highly predictable care trajectory, especially for long rehab, POA-related decisions, or complex ongoing needs, alternative facilities with more uniform staffing and more transparent administrative processes may be a safer match.
The strongest positives center on the medical team's bedside skills and the atmosphere of care when the patient is in the room. Several reviews highlight doctors who listen, explain options without pressure, and act with genuine concern. The nursing and medical staff receive repeated praise for kindness, empathy, and competence in acute care scenarios, with patients reporting quick stabilization, thorough testing, and thoughtful attention to comfort. The facility itself is described as modern enough to feel private and comfortable, with clean rooms and the sense that staff take ownership of the patient’s experience during the visit. In this mix of praise and pragmatism, the core pros, competent clinical care delivered with care and clarity, often do offset shorter, less-personal moments, especially in urgent episodes.
Yet the main cons cannot be ignored when weighing a decision. A recurring theme across reviews is variability in interactions, some staff are described as rude or overbearing, and even a single negative encounter can color a family’s overall impression. Long wait times persist in bayful ER flows or during high-volume periods, and several accounts point to inefficiencies in scheduling, triage, or discharge coordination that leave families waiting longer than expected. Cleanliness and maintenance concerns in certain areas also resurface, as do billing and administrative friction, including unclear charges or insurance hurdles that complicate the perception of value. When these issues surface, they tend to intensify the stress of an already difficult time, eroding the otherwise strong clinical strengths.
Language from the reviews suggests that the pros do offset the cons in some but not all scenarios. For families seeking immediate care for injuries, infections, or acute decompensation, the presence of competent clinicians and a responsive ER environment can be decisive, particularly when communication remains clear and supportive. However, for those anticipating longer stays, transitional rehab, or ongoing management that requires consistent nurse-physician teams and stable administrative processes, the variability and occasional rigidity in policies can substantially reduce overall satisfaction. In short, clinical excellence exists, but the consistency and administrative smoothness needed for a seamless, longer-term experience are not guaranteed.
Practical steps for families making a choice: evaluate what matters most in the moment of crisis and plan accordingly. If rapid stabilization and compassionate communication are nonnegotiable, proceed with a visit or a fast-track intake, and request a specific nurse or physician who has earned trust in prior encounters. If long-term care or rehab will follow the ER visit, insist on a dedicated case manager who can oversee discharge plans, ensure POA and patient preferences are documented and honored, and provide a transparent billing forecast before any tests are performed. Consider confirming the facility’s process for follow-up care, including referrals to in-network specialists and the availability of post-discharge instructions that are easy to understand. And if cleanliness or maintenance concerns are a priority, request a tour focusing on restrooms, patient rooms, and the cleanliness standards of the unit most likely to care for the loved one.
Overall, Prisma Health Greenville Mem Sub-Acute serves as a strong option for families who value immediate, empathetic clinical attention and a comfortable, private-room environment during acute episodes. It is less reliable for those who require flawless consistency across all encounters, seamless administration, and a uniformly high standard of care during longer stays. The most prudent decision weighs the likelihood of needing rapid, competent acute care against the potential for wait times and administrative friction. For acute care priorities with an emphasis on bedside care and clear, respectful communication, this community stands out as a practical, capable choice. For ongoing long-term needs or for families that prize uniform staff experiences and trouble-free billing, other Prisma facilities or alternative providers may offer a more predictable, less stressful path.
15 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Greenville-Spartanburg (15 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Prisma Health Greenville Memorial Sub-Acute is an assisted living community located in Travelers Rest, SC. Our community provides a supportive and comfortable environment for seniors who require assistance with daily activities but still want to maintain their independence.
Residents at Prisma Health Greenville Memorial Sub-Acute can enjoy a variety of amenities to enhance their stay. Our dining room offers delicious meals prepared by our talented chefs, accommodating special dietary restrictions as needed. The community is fully furnished, ensuring that residents have everything they need for a comfortable living space. Outdoor spaces and gardens provide opportunities for residents to relax and enjoy the natural surroundings. Housekeeping services are provided to keep the community clean and tidy, allowing residents to focus on enjoying their time here.
Our staff is dedicated to providing personalized care services tailored to the unique needs of each resident. Assistance with bathing, dressing, and transfers is available to ensure residents feel safe and supported. We also offer medication management services for those who require help with their medications. Our team is trained in diabetes diet management and can accommodate special dietary restrictions.
At Prisma Health Greenville Memorial Sub-Acute, we understand the importance of social interaction and engagement. Scheduled daily activities are organized to provide entertainment and stimulation for our residents. Whether it's participating in group exercises or attending educational seminars, there is always something exciting happening within our community.
For added convenience, our location in Travelers Rest offers easy access to various amenities and healthcare facilities nearby. Residents can find cafes, pharmacies, physicians' offices, restaurants, and hospitals within close proximity.
When you choose Prisma Health Greenville Memorial Sub-Acute, you can rest assured knowing that your loved one will receive top-quality care in a warm and welcoming environment. Contact us today to learn more about our assisted living community and how we can meet your needs.
Prisma Health Greenville Mem Sub-Acute is located at 807 North Main Street, Travelers Rest, SC 29690 in Greenville County, South Carolina
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