Prisma Health Greenville Mem Sub-Acute

807 North Main Street, Travelers Rest, SC 29690

For more information about senior living options: (844) 490-3973

3.5 from 99 reviews
5 stars
59
4 stars
1
3 stars
2
2 stars
8
1 stars
29

Skilled Nursing Facility

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    Overall Review of Prisma Health Greenville Mem Sub-Acute

    Pros

    • pro The ER team treated the patient's daughter quickly, effectively, and with great grace and compassion.
    • pro David Yasabash provided all options without pressuring his personal opinions and displayed impeccable bedside manner.
    • pro Prisma Health's ER staff consistently demonstrated professionalism, kindness, and helpfulness during stressful events.
    • pro The Prisma Health facility is great, with updated private rooms that keep patients comfortable.
    • pro Doctors saved the patient's daughter's life and provided accurate diagnoses in a timely manner.
    • pro The birth delivery at Prisma Health @ Patewood Women's Center was a wonderful experience.
    • pro The staff across Prisma Health are consistently polite and pleasant, contributing to a positive care environment.
    • pro For a minor injury, the ER delivered quick and efficient care with a skilled, kind doctor and neat stitches.

    Cons

    • pro The hospital is described as useless by the reviewer.
    • pro The reviewer was charged over $1,000 for a simple UTI without insurance.
    • pro The ER failed to check for a concussion after the head injury, despite warning signs.
    • pro The outpatient MRI experience was very slow with unexplained delays.
    • pro The medical team lacked professionalism and empathy during a difficult time.
    • pro The ER bathroom was unsanitary, with dripping plumbing and a stool sample in the trash.
    • pro The doctor did not read the patient's medical history.

    Review

    Across the Prisma Health network, patients describe a wide spectrum of experiences in their emergency rooms, long-term care facilities, and outpatient services. Some encounters are presented as shining examples of compassionate, knowledgeable care delivered with efficiency and warmth, while others raise concerns about thoroughness, communication, cleanliness, and administrative processes. Taken together, the reviews paint a picture of a system that can offer lifesaving, empathetic care in some moments and, in others, reveal gaps that families wish to see addressed as the network grows to serve a larger and more diverse population.

    One consistently positive thread centers on bedside manner and thorough, patient-centered communication. In one account, a young child suffered a severe head injury after a fall, and a clinician named David Yasabash, described as an ER physician assistant, stood out for his calm, comprehensive approach. The family praised his ability to lay out all options without pressuring a particular course of action, answering questions with clarity, and treating the patient's mother and the child with grace and compassion. This review emphasizes not only speed in treatment but also the importance of presenting choices and respecting family voices during a frightening medical event. Other praise highlights the ER teams at Prisma Health facilities for their overall professionalism, kindness, and quick response after incidents such as car accidents, where loved ones were reassured that every precaution and step was being taken to understand and address injuries.

    Beyond the ER, several reviews articulate satisfaction with Prisma Health in Easley and at the Patewood Women's Center, where experiences with diagnosis, patient monitoring, and the dedicated care of newborns and mothers are cited as particularly strong. A family recounts a diagnosis that was on target, with a patient ultimately requiring ICU-level attention that was nonetheless handled with vigilance and care, leaving them grateful for the team's attentiveness. Another account highlights a positive experience with the birth delivery at Patewood, describing it as the greatest experience the reviewer had ever had. A separate testimonial notes the "amazing night team" and the consistent care that makes them reluctant to seek care elsewhere, underscoring how important it is for patients to feel seen and supported during overnight shifts when emotions and concerns are high.

    Not every story, however, is uniformly positive. Several reviewers recount experiences that left them frustrated or alarmed. In one instance, a patient felt their concerns were not adequately explored or addressed by the ER physician and felt pressured to accept a discharge without a satisfactory explanation or a sense of thorough evaluation. Another patient reported being charged more than a thousand dollars for a simple urinary tract infection - a bill they found perplexing, given prior experiences where the same condition cost far less - highlighting the ongoing tension between affordability and urgent care access in the system. A different account describes a missed concussion in a child after a serious head injury, followed by the child continuing to suffer headaches and eventually receiving a concussion diagnosis only after a doctor's visit prompted further investigation. This review casts Prisma Health's ER care as dangerously incomplete in a moment when timely recognition of a concussion is critical, offering a stark warning to other families who rely on these facilities for rapid, careful assessment after head trauma.

    Concerns also extend to experiences outside the ER itself. A patient who needed an outpatient MRI reported significant delays and poor communication about the timing, with the sense that the staff arriving to assist was unprepared or slow to mobilize. Another review singled out cleanliness issues within an ER bathroom - an unclean toilet, a leaking plumbing problem, and even a trash can containing a stool sample nearby - casting doubt on the level of everyday sanitation in the facility. Combined with notes that medical histories were not always reviewed or reflected in care decisions, these experiences suggest that, in some locations, foundational aspects of patient care - cleanliness, coordination, and respect for patient information - need reinforcement to meet expectations consistently.

    There is also a more somber and systemic note in the feedback, tied to a long-term care context. A reviewer describing a LTAC facility criticized the lack of professionalism and empathy from the broader medical team, especially in the context of end-of-life planning and power of attorney. The reviewer highlighted an interaction where POA was revoked on the basis of the patient's supposed lack of coherence, followed by decisions around life-ending care that felt contradictory and distressing to the family. The critique specifically pointed to a lack of empathy and sensitive communication from a particular physician and called for more compassionate, patient- and family-centered practice in situations that are already emotionally devastating. This perspective underscores the urgent need for training and process improvements in sensitive dimensions of care, where administrative decisions intersect with deeply emotional human experiences.

    Taken together, the reviews reveal a health system capable of exceptional, patient-focused care in many moments, especially when clinicians demonstrate clear communication, decisive action, and genuine bedside empathy. They also reveal real concerns that patients want addressed: reliable thoroughness in examinations and diagnoses, fair and transparent billing, timely access to tests and procedures, consistency in cleanliness and facility upkeep, and the presence of compassionate, consistent support for families during the most vulnerable times. For families navigating Prisma Health, these stories suggest that outcomes can depend as much on the specific facility, the team on duty, and the moment as on the broader reputation of the system.

    If you are approaching care within Prisma Health, these testimonials invite a practical approach: seek clinicians who take time to explain options and answer questions, and don't hesitate to ask for a second opinion or a reconsideration if your symptoms or history aren't being fully explored. When scheduling procedures like outpatient MRIs, consider asking about expected wait times and what to expect on arrival to minimize uncertainty. If you encounter concerns about costs or billing, request an itemized estimate and clarify how charges are determined, especially for non-emergency visits where pricing can vary significantly. And for longer-term or end-of-life care, engage early with care coordinators, ensure that your POA documents and preferences are clearly understood and documented, and don't hesitate to seek a second opinion if you feel your loved one's needs are not being met with the necessary empathy and attention. The overarching message is that Prisma Health encompasses a broad spectrum of care experiences, and staying proactive and informed can help families maximize the quality of care they receive across its network.

    Features

    Housing

    • 15 resident community capacity 15 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Greenville-Spartanburg (15 miles away) Greenville-Spartanburg (15 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Prisma Health Greenville Memorial Sub-Acute is an assisted living community located in Travelers Rest, SC. Our community provides a supportive and comfortable environment for seniors who require assistance with daily activities but still want to maintain their independence.

    Residents at Prisma Health Greenville Memorial Sub-Acute can enjoy a variety of amenities to enhance their stay. Our dining room offers delicious meals prepared by our talented chefs, accommodating special dietary restrictions as needed. The community is fully furnished, ensuring that residents have everything they need for a comfortable living space. Outdoor spaces and gardens provide opportunities for residents to relax and enjoy the natural surroundings. Housekeeping services are provided to keep the community clean and tidy, allowing residents to focus on enjoying their time here.

    Our staff is dedicated to providing personalized care services tailored to the unique needs of each resident. Assistance with bathing, dressing, and transfers is available to ensure residents feel safe and supported. We also offer medication management services for those who require help with their medications. Our team is trained in diabetes diet management and can accommodate special dietary restrictions.

    At Prisma Health Greenville Memorial Sub-Acute, we understand the importance of social interaction and engagement. Scheduled daily activities are organized to provide entertainment and stimulation for our residents. Whether it's participating in group exercises or attending educational seminars, there is always something exciting happening within our community.

    For added convenience, our location in Travelers Rest offers easy access to various amenities and healthcare facilities nearby. Residents can find cafes, pharmacies, physicians' offices, restaurants, and hospitals within close proximity.

    When you choose Prisma Health Greenville Memorial Sub-Acute, you can rest assured knowing that your loved one will receive top-quality care in a warm and welcoming environment. Contact us today to learn more about our assisted living community and how we can meet your needs.

    Nearby Places of Interest

    Hospitals

    • North Greenville Medical Campus (0 miles)
    • Prisma Health North Greenville Hospital (0 miles)
    • Springbrook Behavioral Health System (0.8 miles)
    • St Francis Health System, Rehab Services (9.6 miles)
    • AFC Urgent Care - Bon Secours - Greer (10.7 miles)

    Physicians

    • Rowley Mike Springbrook Behavioral Health System (0.8 miles)
    • Prisma Health Travelers Rest Family Practice (0.9 miles)
    • New Horizon Fhs (1.7 miles)
    • Greenville Free Medical Clinic (6.1 miles)
    • Yeager Vision Care (6.5 miles)
    • Superior Healthcare Physical Medicine (6.7 miles)
    • Doctors Care (7.4 miles)

    Pharmacies

    • McLeskey Todd Pharmacy (1 miles)
    • CVS Pharmacy (1.6 miles)
    • Walgreens (1.6 miles)
    • Slater Drug Co. (4.1 miles)
    • CVS Pharmacy (5.8 miles)
    • CVS Pharmacy (6.2 miles)
    • Walgreens (6.4 miles)

    Restaurants

    • Whistle Stop at The American Cafe (1.1 miles)
    • Burger King (1.6 miles)
    • Chick-Fil-A (1.6 miles)
    • Wendy's (1.6 miles)
    • Burger King (4.2 miles)
    • Oak Hill Cafe And (5.8 miles)
    • Yellow Ginger Asian Kitchen (6.1 miles)

    Cafes

    • Starbucks (1.7 miles)
    • Starbucks (6.7 miles)
    • Swamp Rabbit Cafe & Grocery (7.5 miles)
    • Green Fetish (9.4 miles)
    • Junto Coffee (10.3 miles)

    Places of Worship

    • Unitarian Universalist Fellowship (6.2 miles)
    • The Church at Cherrydale (6.4 miles)
    • Earle Street Baptist Church (8.4 miles)
    • Brushy Creek Baptist Church (10.7 miles)

    Parks

    • Paris Mountain State Park (6.2 miles)
    • North Main Rotary Park (8.4 miles)
    • Cleveland Park (9.9 miles)

    Theaters

    • Regal Cherrydale (6.8 miles)

    Frequently Asked Questions

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