Falls Creek Living Center in Marietta, SC

Pros

• The rehab section is superb.
• Amanda goes above and beyond.
• The nurses, CNAs, and staff are friendly and caring.
• The food is good.
• The setting is beautiful with a home-style feel and welcoming staff.
• The care and concern from the staff were exceptional.
• River Falls Rehabilitation and Healthcare Center is a gem in the mountains.
• They were very glad they chose this facility.

Cons

• The facility is described as a literal dump with prison-cell-like rooms and a terrible odor.
• The nurses allegedly lie about providing care and withhold crucial medications.
• Patients are discharged or moved without proper notification, leaving them in the hall and causing distress.
• An ombudsman has been called and there have been many complaints against the facility.
• The building is old and dirty, with inadequate air circulation and a broken call bell.
• Understaffing leads to frequent delays in call-light responses and in giving medications; one nurse to 44 beds is unacceptable.
• Management is described as uncaring and focused on profiting off sick people rather than patient care.

Review

Falls Creek Living Center in Marietta, SC is best suited for seniors who need post-acute rehab or short-term skilled nursing care and can thrive in a homelike, low-frills setting where therapy teams are accessible and genuinely caring. The facility leans on a small-town, hands-on approach, with therapy staff and nurses who form relationships with residents and families. It works best for families that want visible, approachable care teammates and are willing to engage in ongoing oversight to ensure that care plans are followed. Those seeking pristine rooms or a glossy, modern campus will be disappointed and should look elsewhere.

On the upside, the rehabilitation program stands out. The therapy staff, particularly physical therapy, is described as superb; Amanda leads with dedication, and several therapists go above and beyond. Families praise the warmth of the teams and the ability to get clinical care quickly when needed. The food is noted to be better than typical rehab fare, and many residents appreciate the home-style atmosphere, social activities, and the sense that staff care about their comfort. Even when care gaps exist, the core clinical team often remains reliable and personable.

However, the cons are persistent and serious. Understaffing shows up as delayed responses to call lights and late medication administration; multiple reviews describe one nurse to dozens of beds and a general sense of busyness that compromises efficiency. The building itself is old, with small rooms, odors and cleanliness concerns in some cases, and equipment issues such as broken alarms and misaligned bathrooms. Management and communication are repeatedly cited as weak, with reports of disorganization, misfiled information, and residents being discharged before wounds or conditions are adequately healed. There are even alarming anecdotes of patients being dumped between facilities without timely notification.

These strengths in therapy and compassionate care can substantially improve outcomes for rehab goals and encourage family engagement, but they may not fully offset the risks posed by staffing instability and administrative gaps. When the clinical team is overextended, even well-meaning nurses or CNAs can struggle to honor call lights, consent forms, and shower schedules, leaving families anxious and residents at risk. The variance in caregiver quality - some warm and responsive, others slow or brusque - adds unpredictability to daily life. As a result, this community can deliver meaningful recovery and kindness, yet it does not deliver consistently reliable core operations.

For families weighing options, it makes sense to prioritize a concrete care plan and transparency before placement. Ask for recent staffing ratios, schedule a shift-change observation, and request a tour of the rehab gym to see therapy in action. Verify medication administration processes and response times to call lights; inspect several resident rooms for cleanliness and safety features; and confirm wound care and dialysis coordination where applicable. Given the mixed reputation, it may be prudent to compare with River Falls Rehabilitation and Healthcare Center, which residents praise for care and rehab, while also noting its own issues, to get a balanced view.

Falls Creek Living Center is a practical choice for families who value strong rehabilitation services, accessible clinical staff, and a homelike environment, provided there is active family involvement and clear expectations set around staffing and care processes. It is not the place for those who demand flawless facilities, ironclad medical oversight, or immediate, consistently reliable response times. For caregivers needing a reliable safety net, exploring alternatives and requesting updated care plans will yield the clearest path to a decision that aligns with the loved one's medical needs and the family's tolerance for risk and maintenance of a home-like setting.

Marietta, South Carolina, offers a range of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With a variety of dining options such as Burger King, Chick-Fil-A, and Victoria Valley Vineyards within close proximity, residents can enjoy delicious meals without having to travel far. The presence of pharmacies like CVS and Walgreens nearby ensures easy access to prescription medications and healthcare supplies. Additionally, the area boasts several reputable physician offices and hospitals like Prisma Health North Greenville Hospital for quality medical care. For leisure activities, seniors can visit cafes such as Starbucks or Swamp Rabbit Cafe & Grocery for socializing with friends or enjoying a cup of coffee. Parks like Paris Mountain State Park provide opportunities for outdoor recreation and relaxation amidst nature. Places of worship like Unitarian Universalist Fellowship offer spiritual nourishment and community engagement for those seeking a sense of belonging. Overall, Marietta presents a safe and vibrant neighborhood with essential amenities that cater to the needs of seniors looking to retire in this area.

Restaurants

• Burger King (0.1 miles)
• Whistle Stop at The American Cafe (5.3 miles)
• Burger King (5.7 miles)
• Chick-Fil-A (5.8 miles)
• Wendy's (5.8 miles)
• Victoria Valley Vineyards (9.7 miles)
• Oak Hill Cafe And (9.9 miles)

Pharmacies

• Slater Drug Co. (0.1 miles)
• McLeskey Todd Pharmacy (5.2 miles)
• CVS Pharmacy (5.8 miles)
• Walgreens (5.8 miles)
• CVS Pharmacy (9.7 miles)
• CVS Pharmacy (10.4 miles)
• Walgreens (10.6 miles)

Physicians

• New Horizon Fhs (2.4 miles)
• Rowley Mike Springbrook Behavioral Health System (4.8 miles)
• Prisma Health Travelers Rest Family Practice (5.1 miles)
• Greenville Free Medical Clinic (10.1 miles)
• Yeager Vision Care (10.2 miles)
• Doctors Care (10.8 miles)
• Superior Healthcare Physical Medicine (10.8 miles)

Hospitals

• Prisma Health North Greenville Hospital (4.2 miles)
• North Greenville Medical Campus (4.2 miles)
• Springbrook Behavioral Health System (4.9 miles)
• St Francis Health System, Rehab Services (13.4 miles)
• Baptist Easley Wound Care and Hyperbaric Center (13.9 miles)
• Baptist Easley Hospital (13.9 miles)
• Carolina Cardiology Consultants – Easley (14.1 miles)

Cafes

• Starbucks (5.8 miles)
• Starbucks (10.8 miles)
• Swamp Rabbit Cafe & Grocery (11.5 miles)
• Green Fetish (13.4 miles)
• Panera Bread (13.7 miles)

Parks

• Paris Mountain State Park (10.3 miles)
• North Main Rotary Park (12.4 miles)
• Dupont State Forest (13.5 miles)
• Triple Falls (13.8 miles)
• Kings Park (13.9 miles)
• Cleveland Park (13.9 miles)

Places of Worship

• Unitarian Universalist Fellowship (10.4 miles)
• The Church at Cherrydale (10.6 miles)
• Earle Street Baptist Church (12.4 miles)

Theaters

• Regal Cherrydale (10.9 miles)