Falls Creek Living Center in Marietta, SC

Pros

• The staff were friendly and attentive.
• The rehab section is superb.
• The meals are very good.
• The room was clean.
• Residents are offered a choice of snacks at night.
• The facility is a real gem in the mountains with a home-style feel.
• The staff made residents feel comfortable.

Cons

• The facility is described as a literal dump, with rooms that look like prison cells and nurses who allegedly lie about care.
• They dumped a patient in the ER and discharged her back to the facility, leaving her in the hallway all night and transferring her without notice.
• The building has a terrible smell and poor air circulation.
• Understaffing leads to delayed medications and slow responses to call lights.
• The manager is said to know nothing about healthcare and to be more interested in profiting from sick people.
• The rooms are small and dirty, with an elevated toilet that doesn’t fit and a broken call alarm.
• The facility is old, disorganized, and described as cold and uncaring by staff and residents.
• It is advised to avoid this place at all costs due to widespread complaints and safety concerns.
• A kitchen staff member reportedly tested positive for COVID but continued to work, risking residents’ safety.
• Patients are discharged before wounds or bedsores are healed, with poor communication about progress.

Review

Falls Creek Living Center in Marietta, South Carolina, is best suited for seniors who want a warm, home-like environment with a strong emphasis on rehabilitation and hands-on daily support. It works well for families prioritizing real, tangible rehab outcomes, therapy progress, practical assistance with daily routines, and meals that feel comforting, over a pristine, brand-new facility. When the objective is to regain function after surgery or illness and to return to independent living as quickly as possible, Falls Creek often delivers through its therapy staff, friendly aides, and the overall culture of care that makes residents feel known and treated as people first.

Those considering alternatives should pay close attention to reliability and consistency in daily operations. The most serious caveats echoed in multiple reviews point to understaffing, uneven responsiveness, and organizational gaps that can translate into delayed medications, missed therapies, or slow help with call lights. The building’s age and certain maintenance issues contribute to a perception of dated surroundings and occasional odors, which are not universal but recur often enough to matter on a day-to-day basis. For families seeking a facility with near-flawless execution, transparent leadership, and a pristine, modern aesthetic, other options may be more reassuring.

The strongest pro, the rehab program and therapy team, often offsets a meaningful share of the drawbacks. The rehabilitation wing is repeatedly praised for its effectiveness, with physical therapy and occupational therapy delivering solid outcomes that help residents regain or maintain function. Therapy staff are described as capable and engaged, with specific therapists going above and beyond to motivate and support patients. The consistency of care in therapy paired with generally good meals and attentive nursing presence creates meaningful momentum for residents who need structured, goal-oriented recovery. Even in less-than-ideal moments, the commitment and skill of the therapy team tend to show through.

Other substantial positives surface in the facility’s atmosphere and care culture. The setting is frequently described as welcoming and home-like, with staff who are approachable and down-to-earth. Meal service is regarded as more satisfying than typical institutional fare, and the small-community vibe, where caregivers know residents by name and make genuine efforts to connect, helps residents feel seen and respected. For families prioritizing a respectful, personable environment where staff are willing to listen and adjust routines, these elements provide real value. The sense that leadership and some frontline workers lead with compassion and practical care in mind is a recurring takeaway.

Yet the most consequential concerns cannot be dismissed. Reviews recount frequent staff shortages, which translate into slower call-light responses and delays in routine care, with some residents experiencing longer waits for showers or for medication administration. Documentation and communication lapses have been described as disorganized, leading to confusion among families and, in some cases, questions about the continuity of care. Several accounts mention discharge planning problems or abrupt transitions that seem misaligned with a patient’s progress or needs, including painful situations around delays or non-communication with families. The combination of aging infrastructure, odor concerns, and management gaps has produced enough frustration to prompt ombudsman involvement and strong cautionary advisories from former residents’ families.

In the end, falls Creek presents a practical calculus for decision-making. For seniors who prize effective rehabilitation, compassionate caregiving when staff are available, and a setting that feels more like a close-knit community than a sterile hospital, Falls Creek can be a strong fit, provided the expectations are clearly set and the care plan is actively managed. The key is to pursue targeted assurances: confirm steady therapy staffing, request a dedicated point of contact in the rehab department, and insist on a lived, on-site tour to assess environmental factors like room size, cleanliness, and overall atmosphere. Prospective residents should also engage in frank conversations about medication timing, routine scheduling, and how the facility handles acute needs when staff are stretched thin.

Ultimately, the decision hinges on weighing the undeniable strengths in rehab outcomes and personal warmth against the real, everyday pressures of understaffing and organizational fragility. If a family can tolerate the older building, occasional odors, and the variability that comes with a smaller operation, Falls Creek offers meaningful value driven by therapists who deliver results and by caregivers who remember a resident’s name and preferences. If, instead, the priority is a pristine facility with unwavering staffing discipline and consistently seamless operations, alternative communities with stronger governance and newer infrastructure may better align with those expectations. In either path, the best approach is a deliberate, evidence-informed site visit, pointed questions about staffing and accountability, and a concrete plan to monitor care closely during the first weeks of transition.

Marietta, South Carolina, offers a range of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With a variety of dining options such as Burger King, Chick-Fil-A, and Victoria Valley Vineyards within close proximity, residents can enjoy delicious meals without having to travel far. The presence of pharmacies like CVS and Walgreens nearby ensures easy access to prescription medications and healthcare supplies. Additionally, the area boasts several reputable physician offices and hospitals like Prisma Health North Greenville Hospital for quality medical care. For leisure activities, seniors can visit cafes such as Starbucks or Swamp Rabbit Cafe & Grocery for socializing with friends or enjoying a cup of coffee. Parks like Paris Mountain State Park provide opportunities for outdoor recreation and relaxation amidst nature. Places of worship like Unitarian Universalist Fellowship offer spiritual nourishment and community engagement for those seeking a sense of belonging. Overall, Marietta presents a safe and vibrant neighborhood with essential amenities that cater to the needs of seniors looking to retire in this area.

Restaurants

• Burger King (0.1 miles)
• Whistle Stop at The American Cafe (5.3 miles)
• Burger King (5.7 miles)
• Chick-Fil-A (5.8 miles)
• Wendy's (5.8 miles)
• Victoria Valley Vineyards (9.7 miles)
• Oak Hill Cafe And (9.9 miles)

Pharmacies

• Slater Drug Co. (0.1 miles)
• McLeskey Todd Pharmacy (5.2 miles)
• CVS Pharmacy (5.8 miles)
• Walgreens (5.8 miles)
• CVS Pharmacy (9.7 miles)
• CVS Pharmacy (10.4 miles)
• Walgreens (10.6 miles)

Physicians

• New Horizon Fhs (2.4 miles)
• Rowley Mike Springbrook Behavioral Health System (4.8 miles)
• Prisma Health Travelers Rest Family Practice (5.1 miles)
• Greenville Free Medical Clinic (10.1 miles)
• Yeager Vision Care (10.2 miles)
• Doctors Care (10.8 miles)
• Superior Healthcare Physical Medicine (10.8 miles)

Hospitals

• Prisma Health North Greenville Hospital (4.2 miles)
• North Greenville Medical Campus (4.2 miles)
• Springbrook Behavioral Health System (4.9 miles)
• St Francis Health System, Rehab Services (13.4 miles)
• Baptist Easley Wound Care and Hyperbaric Center (13.9 miles)
• Baptist Easley Hospital (13.9 miles)
• Carolina Cardiology Consultants – Easley (14.1 miles)

Cafes

• Starbucks (5.8 miles)
• Starbucks (10.8 miles)
• Swamp Rabbit Cafe & Grocery (11.5 miles)
• Green Fetish (13.4 miles)
• Panera Bread (13.7 miles)

Parks

• Paris Mountain State Park (10.3 miles)
• North Main Rotary Park (12.4 miles)
• Dupont State Forest (13.5 miles)
• Triple Falls (13.8 miles)
• Kings Park (13.9 miles)
• Cleveland Park (13.9 miles)

Places of Worship

• Unitarian Universalist Fellowship (10.4 miles)
• The Church at Cherrydale (10.6 miles)
• Earle Street Baptist Church (12.4 miles)

Theaters

• Regal Cherrydale (10.9 miles)