Greenwood Center

Pros

• The PT and OT services were praised for being very good.
• The facility was well-oriented and had great communication and attention to detail.
• The staff and nurses were described as helpful, caring, and respectful.
• The cleanliness of the facility was appreciated by one visitor.

Cons

• The staff at Greenwood Center is uncaring and cold towards the residents.
• The food at the facility is horrendous, with cold and soggy meals.
• The communication, care, and attentiveness from the staff are subpar.
• The social activities at Greenwood Center are lacking.
• The facility does not provide a comfortable waiting area for visitors during COVID screening.
• The staff largely ignored a severe UTI in a post-op patient, leading to hospitalization.
• The bedrooms at the facility are small, especially for two people.
• When additional care was needed, the staff did not want to be bothered with providing it.
• Many of the CNAs at Greenwood Center are uncaring and lazy, making it difficult to communicate with them.
• The facility does not consistently provide warm meals or assistance with eating for elderly patients.

Review

Greenwood Center, a skilled nursing facility, has received mixed reviews from its residents and their families. While some individuals had positive experiences and praised the facility's admission process, communication, and attention to detail, others expressed disappointment and dissatisfaction with various aspects of their loved ones' care.

One common complaint was the lack of proper accommodations for individuals recovering from surgery. One reviewer highlighted how their parent spent the first 20 hours in bed, which is detrimental for someone who has undergone hip surgery. Additionally, the lack of seating in the rooms added to the discomfort experienced by patients during their stay.

Another significant concern raised by multiple reviewers was the quality of food provided at Greenwood Center. The consensus among these individuals was that the meals were consistently cold, soggy, and unappetizing. They called for improvements in this area to enhance the overall experience for residents.

Visitors also faced challenges when it came to COVID screening protocols. Although acknowledging the need for safety measures, one visitor felt that the front staff was unaccommodating and delayed administering tests until they were ready. This caused inconvenience and discomfort for elderly visitors who were left waiting outside without any comfortable seating arrangements.

In terms of medical care, there were reports of inadequate attention given to certain health issues faced by residents. One individual shared how their friend developed severe symptoms related to a urinary tract infection (UTI), but these symptoms were largely ignored by staff members. Another reviewer suggested that such neglect should result in consequences severe enough to shut down the facility.

Moreover, several families expressed concerns about poor communication, lack of attentiveness from staff members, and limited social activities available for residents. Some mentioned small room sizes that were especially problematic when accommodating two people. These shortcomings led some reviewers to state that they would not recommend Greenwood Center to others seeking quality care for their loved ones.

Language barriers also emerged as an issue mentioned by a few reviewers. With English being a second language for much of the staff, effective communication proved challenging in certain situations.

On the positive side, there were individuals who commended Greenwood Center for its cleanliness and caring staff. One reviewer mentioned that their mother and family were extremely pleased with the facility's orientation, helpfulness of the nurses, and overall level of care provided.

Overall, while some individuals had positive experiences at Greenwood Center, there were significant concerns expressed regarding issues such as inadequate care, subpar communication, unsatisfactory food quality, and discomfort for visitors. These mixed reviews highlight the need for improvements in various aspects of the facility's operations to ensure a better experience for residents and their families.

Cafes

• Starbucks (0.3 miles)
• Cafe Tempo Coffee House (1.3 miles)
• Starbucks (2.7 miles)
• Panera Bread (2.7 miles)
• West Shore Coffee Bar (3 miles)
• Panera Bread (4.2 miles)
• Bean Barn RI (5.3 miles)

Physicians

• Ortho Ri (0.3 miles)
• Anesthesia Associates of Kent County (1.2 miles)
• Toll Gate Pediatrics (1.2 miles)
• Tri County Urology (1.2 miles)
• Caring For Women (1.2 miles)
• Doctor Newstead's Office (1.2 miles)
• Tollgate Allergy And Asthma (1.3 miles)

Places of Worship

• St Paul Evangelical Lutheran Church (0.6 miles)
• St John & Paul Rectory (6.4 miles)

Theaters

• Apple Cinemas (0.7 miles)
• Showcase Cinemas Warwick (4.1 miles)

Restaurants

• Not Your Average Joe's (1 miles)
• Iron Works Tavern (1.2 miles)
• McDonald's (1.4 miles)
• Crow's Nest Restaurant (1.5 miles)
• Chipotle Mexican Grill (1.6 miles)
• Sonic Drive-In (1.7 miles)
• Chelos Waterfront Bar & Grille (2.3 miles)

Hospitals

• Kent County Memorial Hospital (1.2 miles)
• Kent Hospital Laboratory Services (6.4 miles)
• Women and Infants Laboratory (7 miles)
• Hasbro Children's Hospital (7.1 miles)
• Bradley Hospital (7.1 miles)

Transportation

• T. F. Green Airport (1.2 miles)
• Green Airport (PVD) (1.5 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.5 miles)
• Suburban Pharmacy (3.2 miles)
• Walgreens (3.9 miles)
• CVS Pharmacy (4.3 miles)

Parks

• Playground (1.7 miles)
• Roger Williams Park (5.2 miles)