ADL Assisted Daily Living

Pros

• The clinicians are very nice and caring.
• The nurses are the best.
• The nurses are very patient.
• Their care helped the patient recover.
• The nurse who cared for the patient was very professional, knowledgeable, and caring.

Cons

• The organizational structure is ridiculous, forcing patients or caretakers to act as administrative secretaries for the agency, with little communication among providers and leadership, causing weekly scheduling stress for the patient.
• The care was unresponsive: nurses often failed to return calls or show up, leaving messages on a spouse's phone, resulting in a terrible experience.
• The overall message is to stay away from the place; it's described as a "nut house" and not to hire or work there.
• One reviewer stated that staff were not very nice to them.

Review

Across these reviews, there is a clear contrast between warmth and competence on the ground with patients and care teams, and a sense of frustration woven through the administrative and organizational layers. Several reviewers begin by affirming that the clinicians themselves are caring, patient, and professional. The message is consistent: the people who provide direct care are sincere, attentive, and capable, and their bedside manner stands out as a strong positive in these experiences.

Yet that appreciation is repeatedly undercut by critiques of the system surrounding the care. One reviewer crystallizes the core grievance by stating, "The organizational structure is ridiculous," followed by a pointed observation that "the patient/caretaker must function as the Administrative Secretary FOR this agency." The sense is that families are left juggling schedules, communications, and logistics that should be handled by staff, not by the patient or caregiver. Another comment underscores the issue with a broader claim: "There is apparently no or very little communication between and among Service Providers and Director/Coordinator leading to a very stressful scheduling situation EVERY WEEK for the Patient/ Client." In short, the administrative machinery appears to be inefficient or opaque, creating ongoing stress in what should be a healing journey.

A fragment from one review - "Not very nice to m" - left incomplete in the original post - adds a touch of the personal strain that accompanies the organizational gaps. Even as some caregivers feel stretched thin by miscommunication or misaligned scheduling, other patients acknowledge that the social and relational elements of care can be unevenly distributed because of those structural problems. The implication is that the human touch, while present, is sometimes dampened by the friction of systems that don't communicate well with one another or with families who are trying to navigate complex care pathways.

In the midst of organizational critiques, several reviews celebrate the nurses themselves. One patient proclaims, "These nurses are the best. Very patient with me even when I'm not at my best." The testimony continues with a dramatic clinical storyline: "This is my third time under their care. A quadruple by-pass and two hip replacements. I am sure my recovery would have taken longer if not for their care. True professionals. Thank you." These lines lay bare a deep gratitude for the expertise, steadiness, and resilience of nursing staff, suggesting that when the care team is allowed to function effectively, patients can see meaningful benefits in their recovery.

There are also reports of friction and disappointment tied specifically to responsiveness and availability. One grim review describes a pattern of unreturned calls and missed visits: "Unresponsive. Nurse called several times, left message. I returned the phone call, but her schedule was full. Happened several times. She never came. I never saw her. She started leaving messages on my husband's phone. I don't know why. This was a terrible experience. I would NOT recommend." This portrait highlights a gap between the clinical competence of nurses and the operational realities that can prevent timely care, leaving patients feeling neglected even when the clinical staff are otherwise capable and compassionate.

In another note, a reviewer returns to praise - singing the praises of "The nurse that I dealt with taking care of my patient was very professional, knowledgeable, and cared for the patient." The sentiment reinforces that, when a nurse connects well with a patient and demonstrates professionalism, the care experience remains strong despite other issues. This balance between strong clinical care and weaker administrative execution seems to be a recurring theme, with some comments leaning toward praise and others toward frustration.

The most blunt and sweeping opinion arrives at the end: "Stay far away from this place. This place is a nut house!! DO NOT HIRE THEM OR WORK FOR THEM!!" It's a stark, emotionally charged assessment that signals a strong warning based on the reviewer's overall experience. It contrasts sharply with the affirmations about individual clinicians, serving as a reminder that organizational dysfunction can color the entire impression of a care facility, even when some staff members deliver excellent clinical care.

Taken together, these accounts sketch a complex portrait: the clinicians and nurses delivering direct patient care can be exceptionally compassionate, skilled, and effective - capable of supporting significant recoveries and easing difficult health journeys. At the same time, inconsistent communication, scheduling chaos, and administrative hurdles create a stressful environment that undermines otherwise positive care experiences. For families and patients navigating care, the overarching message seems to be a call for stronger, clearer coordination between service providers, directors, and administrative workflows so that the laudable bedside care can be delivered without the added burden of organizational missteps.

This part of Warwick, Rhode Island is a well-connected and convenient location for senior living. With multiple pharmacies within a few miles, access to healthcare services is easily accessible. There are also several physicians' offices nearby specializing in various medical fields such as orthopedics, allergy and asthma, women's health, pediatrics, and urology. For dining options, there are a variety of restaurants offering different cuisines as well as cafes for a more relaxed atmosphere. Additionally, the proximity to Kent County Memorial Hospital provides peace of mind in case of any medical emergencies. The area also offers opportunities for leisure activities with theaters and parks within a short distance. Overall, this part of Warwick provides a comfortable and convenient living environment for seniors.

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (3 miles)
• Suburban Pharmacy (3.5 miles)
• CVS Pharmacy (4 miles)
• Walgreens (4 miles)

Physicians

• Ortho Ri (0.9 miles)
• Tollgate Allergy And Asthma (1 miles)
• Andreozzi, Mark Dr-ENT & Allergy (1 miles)
• Caring For Women (1 miles)
• Toll Gate Pediatrics (1 miles)
• Tri County Urology (1 miles)
• Doctor Newstead's Office (1.2 miles)

Restaurants

• Crow's Nest Restaurant (0.9 miles)
• Iron Works Tavern (1.5 miles)
• Chelos Waterfront Bar & Grille (1.6 miles)
• Not Your Average Joe's (1.8 miles)
• Chipotle Mexican Grill (1.8 miles)
• McDonald's (1.9 miles)
• Sonic Drive-In (2 miles)

Cafes

• Cafe Tempo Coffee House (1 miles)
• Starbucks (1.1 miles)
• West Shore Coffee Bar (2.4 miles)
• Starbucks (3.3 miles)
• Panera Bread (3.3 miles)
• Panera Bread (3.9 miles)
• Bean Barn RI (5.6 miles)

Hospitals

• Kent County Memorial Hospital (1.4 miles)
• Kent Hospital Laboratory Services (6.7 miles)
• Bradley Hospital (7.3 miles)
• Women and Infants Laboratory (7.4 miles)
• Hasbro Children's Hospital (7.5 miles)

Places of Worship

• St Paul Evangelical Lutheran Church (1.4 miles)
• St John & Paul Rectory (6.7 miles)

Transportation

• T. F. Green Airport (1.4 miles)
• Green Airport (PVD) (1.5 miles)

Theaters

• Apple Cinemas (1.5 miles)
• Showcase Cinemas Warwick (3.8 miles)

Parks

• Playground (2.5 miles)
• Roger Williams Park (5.5 miles)