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3.4 from 39 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
1
1 stars
15
Overall Review of Sunny View Nursing Home
caveat15 reviews mention this
Staff support feels inconsistent
Residents and families describe staff responses that range from very supportive to severely lacking.
Several reviews describe staff as kind, compassionate, attentive, and quick to respond, including families who say the team helped accommodate needs and checked in during stays. Other reviewers describe serious breakdowns in day-to-day help, including not receiving timely assistance, being ignored, and lack of coordination or communication. A few reviews also call out rudeness from individual staff members, which adds to the mixed picture of how families experience interactions.
common9 reviews mention this
Cleanliness and hygiene come up
Cleanliness is a recurring theme, with some praising and others reporting major hygiene concerns.
Some reviewers say the facility is very clean, with no odors and rooms that feel fresh and comfortable during their stay. Others report extreme cleanliness problems, including mice in the facility and dirty conditions they associate with short staffing. The reviews also include complaints about patients not being showered and residents left dirty for extended periods, which conflicts with the positive cleanliness accounts.
common4 reviews mention this
Meals are described both ways
Food quality and meal experience are mentioned in both positive and negative ways.
Positive reviews mention decent food and good meals during rehabilitation or short stays. Negative reviews include complaints about being underfed and served a simple meal that did not meet expectations. Residents also mention concerns tied to the dining environment, such as problems described in the dining room setting.
caveat3 reviews mention this
Short-staffing affects care
Some residents and families link care gaps to staffing pressures.
A few reviews describe moments when help did not arrive when requested, such as waiting an extended time for assistance. Others describe insufficient staffing and resulting issues like patients not being showered, along with concerns about how basic safety needs are handled. These complaints point to staffing load as a driver of the most severe day-to-day problems mentioned in the reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Sunny View Nursing Home on seniors.fyi includes 4 photos including images showing interior, decor, outdoor, patio, seating area, building, lounge area, architecture, and more.
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