Overall Review of Elmhurst Rehabilitation and Healthcare Center
common
18 reviews mention this
Staff attentiveness and communication
Families frequently describe staff who stay responsive and keep them updated.
A lot of reviewers talk about being kept in the loop about care changes and having staff who answer when they press for help. Multiple residents and families also describe staff treating them politely and respectfully, and working to address concerns. Even when experiences vary, many comments return to the same idea that communication and follow-through matter to families during rehab and nursing stays.
differentiator
10 reviews mention this
Therapy support helps residents improve
Reviewers often credit the therapy team with helping recovery move forward.
Several reviews highlight physical therapy as a meaningful part of the stay, including improved mobility and pain relief. A few people also describe therapy as encouraging and engaging, with hands-on help that supports getting back on their feet. While every stay is different, the therapy experiences are a consistent positive theme for both short-term rehab and longer rehabilitation timelines.
common
9 reviews mention this
Activities keep people engaged
The daily activity programming is a recurring bright spot for residents and visitors.
Reviewers describe a steady schedule of resident activities, including group options and community-sponsored events. Some comments mention themed events and an activity director, while others describe visiting and seeing residents participating in the activity spaces. The consistent message is that engagement doesn’t stop at basic recreation—there are regular opportunities for residents to socialize and stay active.
caveat
7 reviews mention this
Call button and nurse response vary
Some reviewers say getting timely help can be hit or miss.
A few residents and families describe delays in response to calls, including situations where they waited for nurses or struggled to reach staff when urgent needs came up. One reviewer specifically contrasts a prompt daytime response with a night experience where the push button didn’t lead to help. Others mention being overworked or understaffed, which they connect to slower attention and less consistency on floor checks.
caveat
5 reviews mention this
Food quality draws mixed feedback
Food reviews are mixed, with some calling it average or poorly handled.
Some reviewers report good food and satisfaction with meals during their stay. Others describe food as average, cold, or not matching what was expected on meal instructions, with at least one detailed complaint about portion size and temperature. There are also mentions of miscommunication about meals, suggesting families may need to stay attentive to what’s being served.
caveat
3 reviews mention this
Memory care and dementia unit concerns
Reviews for memory care and dementia support include both reassurance and concerns.
One reviewer describes admission and communication for memory care as helpful, and another family shares long-term reassurance about accommodating requests for dementia-related needs. At the same time, at least one comment raises concerns about the condition of the dementia unit and the level of daily attention, including how often staff check on patients. Taken together, the feedback suggests dementia support can work well for some families but may also require close monitoring.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
206 resident community capacity
Skilled Nursing Facility
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Theodore F Green State (8 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Excellent access to healthcare facilities and neighborhood amenities (pharmacies, clinics, hospitals, parks, restaurants, transportation).
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