Charlesgate Nursing Center
Save100 Randall Street, Providence, RI 02904
For more information about senior living options: (844) 490-3973
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The staff were very helpful and informative. The staff share information and stay on top of things. Miss Anna at the front desk is very kind and helpful. There were some nice people among the staff. People should be treated with kindness, caring, love, and dignity.
Charlesgate is described as a horrible nursing home facility. Patients are neglected. Nursing staff talk to patients in a horrible tone of voice. Sheets are not changed. Patients are not kept clean. Nursing staff hang out at the front desk and talk. The facility is not recommended for care. The level of care is disgusting. Staff can and will agitate residents. The place needs to be shut down. The nursing home is described as the worst in the state. Reviews with 4- and 5-star ratings are alleged to be fake. Care given to their mother was unsatisfactory. The front desk staff was unprofessional and rude. Rooms could be cleaner and smell fresher.The collection of experiences shared about Charlesgate paints a fraught and emotionally charged picture for families trying to navigate care for an aging loved one. One reviewer begins with a small but telling nuance: they gave the facility three stars because the initial phone contact was helpful and informative. That small ray of clarity stands in stark contrast to the heavier current anxiety about finding affordable placement and the emotional weight of reading reviews that suggest the care is not what a family hopes for. The opening sentiment underscores a broader truth: even when information is accessible and courteous, the fear and moral worry over who will tend to an elderly parent can loom larger than any initial reassurance.
A wave of strongly negative experiences dominates the messages about Charlesgate. Multiple reviewers declare outright that the facility is "horrible," a place where patients are neglected and where the care environment fails to meet basic standards. The language is blunt: "Patients are neglected," "Sheets aren't changed," and "Patients aren't kept clean." There are concrete complaints about the day-to-day reality of care, such as nursing staff appearing distracted or disengaged, with reports that staff members "hang out at the front desk and talk" rather than attend to residents. The tone across these accounts is urgent and heartbroken, painting a picture of a place where essential dignity and hygiene are not consistently safeguarded.
Concerns extend beyond cleanliness and routine tasks to how staff interact with residents. One reviewer describes a "disgusting level of care" and asserts that staff can, and will, agitate residents. The implication behind such phrasing is that some interactions feel abusive in tone or behavior, contributing to an atmosphere that feels unsafe or disrespectful to those who are most vulnerable. This thread of critique - caregiving behaviors that undermine comfort, safety, or calm - appears again in references to unprofessionalism and a perceived lack of empathy among caregivers. Taken together, these accounts sketch a portrait of a facility where emotional climate and manners matter as much as physical cleanliness.
Amid the charges of harm and neglect, there are occasional glimmers of mixed experiences. One reviewer counters with the line, "I find that the staff share information and stay on top of things," suggesting that not all interactions are uniformly negative. Even within the strongest criticisms, there is a recognition that some individuals in the building may act with competence or kindness. Another nod to one supportive figure - Miss Anna at the front desk - signals that there are people in the facility who are considered helpful and kind, offering a contrast to the broader critiques of care quality. This juxtaposition reflects a common pattern in long-term care environments, where individual staff members may vary widely in their approach and demeanor.
Specific incidents highlight the human consequences behind the generalized criticisms. A deeply painful moment centers on a planned birthday visit that never materialized as expected. The family scheduled the visit days in advance with the social worker, Tara Colvin, hoping to celebrate the mother's 98th birthday. When the family arrived, they were told the visit had not been accounted for and were sent away, a disappointment made more painful by the long drive and the emotional significance of the occasion. Such miscommunications amplify the sense that the system - whether through scheduling lapses or poor internal coordination - can feel impersonal and broken when it matters most to families.
The most emphatic and persistent warnings come in the form of warnings to avoid the facility altogether. One reviewer proclaims, "Worst nursing home in the state! Facility needs to be CLOSED for good!" and cautions against trusting what they describe as misleading "4 and 5 star reviews," alleging that those positive signals come from employees posing as visitors. This sentiment of skepticism toward purportedly favorable ratings shapes a narrative of mistrust, amplifying a fear that those who rely on external assurances may be misled by appearances rather than by lived, on-the-ground experiences.
Across the threads of praise and rebuke, there is a personal impact that threads through every paragraph. Several reviewers describe removing their loved ones from Charlesgate, with one stating, "I removed my mom from this facility. the worse care I ever seen." The emotional gravity of those decisions is clear: when families must intervene to pull a parent out of what they deem unsafe or unsatisfactory care, it triggers a lasting impression of disappointment and distress. The language used - charges of neglect, unprofessionalism, and unkind treatment - speaks to a core need for dignity, safety, and compassion in elder care, and it makes a compelling case for families to tread carefully and seek out corroborating, up-to-date information before making placement decisions.
In total, the collection of viewpoints presents a complex, emotionally charged landscape surrounding Charlesgate. On one hand, there is acknowledgment that information calls and some staff efforts can be helpful, and on occasion there are individuals who are kind and competent. On the other hand, there are numerous accounts of neglect, poor hygiene, dismissive or unkind interactions, broken promises, and serious concerns about the overall culture of care. Taken together, these experiences emphasize the imperative for families to evaluate elder-care options with diligence, to ask pointed questions about staffing, accountability, and day-to-day routines, and to listen closely to the lived experiences of residents and their families when forming decisions about where to place a loved one.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Theodore F Green State (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Charlesgate Nursing Center is an assisted living community located in Providence, RI. Our community provides a welcoming and comfortable environment for seniors who require assistance with daily activities and medication management.
At Charlesgate, we believe in providing a holistic approach to care, focusing not only on physical health but also mental wellness. Our dedicated staff is available around the clock to provide 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer a mental wellness program to support our residents' emotional well-being.
Our community offers a range of amenities to enhance the quality of life for our residents. We have a beauty salon on-site where residents can enjoy pampering services. Cable or satellite TV is available in each unit for entertainment purposes. We have a fully furnished dining room where restaurant-style meals are served, catering to special dietary restrictions if needed.
To promote an active lifestyle, we offer a variety of activities and programs for our residents. Our concierge services are available to assist with planning day trips and resident-run activities are organized regularly. Fitness programs are offered to encourage physical well-being and scheduled daily activities keep our residents engaged.
In terms of convenience, Charlesgate is centrally located near various amenities such as cafes, parks, pharmacies, restaurants, hospitals, and theaters. Residents can easily access transportation arrangements for non-medical needs as well as transportation to doctors' appointments.
We understand that moving into assisted living can be overwhelming; therefore, our team is here to assist with move-in coordination ensuring a smooth transition into our community.
Furthermore, our community prioritizes safety and security with 24-hour call systems in place.
Overall, at Charlesgate Nursing Center, we strive to provide exceptional care in a supportive environment while promoting independence and enriching the lives of our residents through various amenities and activities
Charlesgate Nursing Center is located at 100 Randall Street, Providence, RI 02904 in Providence County, Rhode Island
Charlesgate Nursing Center on seniors.fyi includes 6 photos including images showing living room, interior, decor, fence, grass, kitchen, refrigerator, dining, and more.
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