Charlesgate Nursing Center in Providence, RI

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Charlesgate Nursing Center in Providence, RI

100 Randall Street, Providence, RI 02904

For more information about senior living options: (844) 490-3973

2.4 from 12 reviews
5 stars
3
4 stars
1
3 stars
1
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0
1 stars
7

Skilled Nursing Facility

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    Overall Review of Charlesgate Nursing Center

    Pros

    • pro The staff are very helpful and informative when information is requested.
    • pro Miss Anna at the front desk is kind and helpful.
    • pro There are some nice people among the staff.
    • pro The staff share information and stay on top of things.
    • pro People deserve to be treated with kindness, caring, love, and dignity.

    Cons

    • pro The facility is a horrible nursing home facility.
    • pro Patients are neglected.
    • pro Nursing staff talk to patients in a horrible tone of voice.
    • pro The sheets are not changed and patients are not kept clean.
    • pro Nursing staff hang out at the front desk and talk instead of caring for residents.
    • pro The facility should not be chosen for those seeking the best care.
    • pro It is the worst nursing home in the state.
    • pro The facility needs to be closed for good.
    • pro The 4- and 5-star reviews are allegedly from employees posing as visitors.
    • pro The care provided was the worst the reviewer had ever seen.
    • pro The rooms could be cleaner and smell fresher.
    • pro The front desk staff are unprofessional and rude.

    Review

    Charlesgate Nursing Center in Providence is best suited for families facing tight budget constraints who must choose among limited options and are prepared to prioritize cost over consistent care quality. The reviews depict a facility where financial considerations drive placement more than care excellence, making it a last-resort choice rather than a recommended home for reliable daily support. This community tends to attract families who cannot access higher-rated facilities or private-pay alternatives, with an understanding that strong advocacy and vigilant oversight will be essential to secure any meaningful well-being for a loved one.

    Those considering alternatives should take this seriously. For families who can explore options, it is prudent to compare facilities with steadier staffing, cleaner environments, and respectful, dependable resident interactions. In many markets, better-rated nursing homes or even home-health solutions can deliver safer, more dignified care. If longer-term residential care remains the plan, a shift toward facilities with documented stability and consistent staffing patterns is worth pursuing, even if it requires longer drives or higher costs. The aim is to avoid exposure to the patterns described by multiple reviewers at Charlesgate.

    On the upside, a few reviews acknowledge moments of helpful communication and courteous front-desk interaction. One reviewer notes that information calls were informative, and another highlights a particular staff member at the front desk who was kind and helpful. A separate comment suggests that some staff members do share information and stay on top of things. These glimpses of competence and courtesy indicate that elements of professional conduct can surface, but they appear sporadic and do not translate into reliable resident care in the broader experience described.

    The downsides are systemic and consistent. Messages across reviews describe neglectful patterns: evidence of residents not being kept clean, sheets not changed, and overall cleanliness failing to meet basic standards. Several accounts portray nursing staff as speaking to residents in harsh tones, with agitation as a recurring concern. Reports of staff congregating at the front desk rather than tending to residents, coupled with unprofessionalism and rude interactions, further erode trust. A number of families removed loved ones after disappointing care experiences, and one account calls the facility a candidate for shutdown. The most troubling passages describe care that falls far short of dignity, kindness, and respect.

    In balancing the positives against the negatives, the contrast is stark. The occasional kindness from a front-desk staffer or the prospect of clear information cannot offset pervasive concerns about daily care, cleanliness, and respectful treatment. The cheapest option is not a meaningful savings if it sacrifices safety and basic dignity. This is not a facility where reliable care routines can be assumed; it resembles a situation where advocacy, crisis management, and relentless oversight would be necessary to prevent harm. In practical terms, cost savings do not compensate for the risk of neglect or disrespectful interactions.

    Practical next steps for families at this crossroads are clear. Schedule a precise, in-person tour focused on cleanliness, staffing levels, and daily care routines; request to observe a shift change and interactions with residents to assess tone and responsiveness. Ask for recent state inspection outcomes, staffing ratios by shift, and a written plan for addressing any care deficiencies. Have a candid conversation with the social worker or discharge planner about concrete timelines for care improvements, and compare with nearby facilities that offer stronger reputations and higher stability. If continued placement is pursued, establish strict, measurable expectations and routine reviews to protect the elder's safety and dignity. In the end, Charlesgate should be viewed as a highly conditional choice - viable only for families with no alternative and with a plan to relentlessly supervise care.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Theodore F Green State (8 miles away) Theodore F Green State (8 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Charlesgate Nursing Center is an assisted living community located in Providence, RI. Our community provides a welcoming and comfortable environment for seniors who require assistance with daily activities and medication management.

    At Charlesgate, we believe in providing a holistic approach to care, focusing not only on physical health but also mental wellness. Our dedicated staff is available around the clock to provide 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer a mental wellness program to support our residents' emotional well-being.

    Our community offers a range of amenities to enhance the quality of life for our residents. We have a beauty salon on-site where residents can enjoy pampering services. Cable or satellite TV is available in each unit for entertainment purposes. We have a fully furnished dining room where restaurant-style meals are served, catering to special dietary restrictions if needed.

    To promote an active lifestyle, we offer a variety of activities and programs for our residents. Our concierge services are available to assist with planning day trips and resident-run activities are organized regularly. Fitness programs are offered to encourage physical well-being and scheduled daily activities keep our residents engaged.

    In terms of convenience, Charlesgate is centrally located near various amenities such as cafes, parks, pharmacies, restaurants, hospitals, and theaters. Residents can easily access transportation arrangements for non-medical needs as well as transportation to doctors' appointments.

    We understand that moving into assisted living can be overwhelming; therefore, our team is here to assist with move-in coordination ensuring a smooth transition into our community.

    Furthermore, our community prioritizes safety and security with 24-hour call systems in place.

    Overall, at Charlesgate Nursing Center, we strive to provide exceptional care in a supportive environment while promoting independence and enriching the lives of our residents through various amenities and activities

    Nearby Places of Interest

    Restaurants

    • McDonald's (0.1 miles)
    • Snookers (0.3 miles)
    • Rebelle Artisan Bagels (0.3 miles)
    • The Cheesecake Factory (0.7 miles)
    • Dave & Buster's (0.8 miles)
    • Union Station Brewery (0.9 miles)
    • Marcelino's Boutique Bar (1 miles)

    Cafes

    • Providence Bagel (0.1 miles)
    • Starbucks (0.1 miles)
    • Bolt Coffee (0.8 miles)
    • Bolt Coffee (1 miles)
    • Daves Coffee (1.2 miles)
    • Starbucks (1.2 miles)
    • The Nitro Bar (1.4 miles)

    Physicians

    • Southern New England Retina Associates PC (0.2 miles)
    • Anchor Medical (0.3 miles)
    • The LASIK Vision Institute (1.2 miles)
    • Malik Amer Dr New University Medical Group Providence (1.3 miles)
    • Findley John K MD - Roger Williams Medical Center (1.3 miles)
    • University Orthopedics (1.5 miles)
    • Ocean Orthopedic Services (1.7 miles)

    Pharmacies

    • Lifespan Pharmacy-Corliss St (0.4 miles)
    • Green Line Apothecary (0.5 miles)
    • East Side Wine and Spirits (0.7 miles)
    • Walgreens (1 miles)
    • Walgreens (1 miles)
    • CVS Pharmacy (1.1 miles)
    • CVS Pharmacy (1.1 miles)

    Parks

    • Roger Williams National Monument (0.5 miles)
    • Blackstone Boulevard (1.2 miles)
    • India Point Park (1.2 miles)
    • Lippitt Memorial Park (1.5 miles)
    • Gano Park (1.5 miles)
    • Waterman St Dog Park (1.6 miles)
    • Blackstone Park (1.6 miles)

    Transportation

    • Providence Station - MBTA & Amtrak (PVD) (0.6 miles)

    Theaters

    • Providence Place Showcase IMAX Theaters (0.9 miles)

    Hospitals

    • Miriam Hospital - Infection, Disease, & Immunology Center (1 miles)
    • Providence VA Medical Center (1.3 miles)
    • Hasbro Children's Hospital (1.9 miles)
    • Women and Infants Laboratory (1.9 miles)

    Frequently Asked Questions

    Where is Charlesgate Nursing Center?
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