Summit & Pavilion

Pros

• The Nurse Case Manager acted in the best interest of the family by finding an alternative care option when inpatient services were unavailable.
• Hospice staff provided regular visits for essential care, such as changing the catheter, demonstrating their commitment to meeting some patient needs.
• The family sought spiritual support for their brother, showing their deep love and concern for his well-being during a difficult time.
• The family's experience highlights the importance of thorough research and advocacy when choosing healthcare facilities for loved ones.

Cons

• Hope Hospice denied the patient the compassion and dignity he deserved during his final days.
• The facility repeatedly claimed that the patient was "not ready" for inpatient care, despite his critical condition.
• They failed to provide adequate 24-hour care, leading to preventable falls and suffering.
• Hospice staff refused to honor requests for a spiritual blessing, disregarding the patient's Catholic faith.
• The organization neglected to ensure that the patient received proper end-of-life care and support.
• Hope Hospice's reliance on government funding did not translate into quality care or compassion for dying patients.
• They left grieving family members feeling helpless and frustrated in their loved one's final moments.

Review

The experience of a family navigating the final days of a loved one’s life can be profoundly challenging, and when that journey is marred by inadequate care, the emotional impact can be devastating. Such is the case described by the grieving siblings of a 68-year-old man who battled lung and liver cancer for eight long months. As their brother approached the end stages of his illness, he was unable to perform basic tasks such as self-medicating, eating, or even walking. The family sought compassionate inpatient care that they believed would afford him dignity in his final days; however, their requests were repeatedly denied under troubling circumstances.

Despite being critically ill and in dire need of comprehensive medical support, the hospice facility maintained that he was “not ready” for inpatient care. This perplexing stance left his sisters feeling frustrated and helpless as they desperately tried to advocate for their brother’s needs amidst an overwhelming situation. Rather than receiving the compassionate attention they had hoped for, their brother was placed in a nursing home where staffing shortages and inadequate supervision led to further distress. Just one week later, after suffering multiple falls while attempting to reach the bathroom—a task he could no longer perform unaided—he ultimately passed away without receiving the supportive care his condition required.

In addition to physical suffering, the emotional toll took its toll on both patient and family alike. While hospice visited every other day to change his catheter—a necessary but minimal service given his deteriorated state—far more holistic support seemed lacking. Family members observed with disbelief that despite their brother's significantly impaired mental state from heavy pain medication like morphine, he was not afforded important spiritual rites. They made repeated pleas for a chaplaincy visit so their Catholic brother could receive a final blessing before passing—not only as an act of faith but as a necessary comfort during this harrowing period.

The response from hospice staff regarding these requests was disheartening; they claimed her brother declined to see anyone from spiritual services due to his confused condition. This dismissal went against common sense and compassion—the very ideals one hopes to receive at such critical junctures in life—and left the siblings feeling betrayed by a system designed to facilitate peace during trying times. Their need for spiritual support during this time should have been prioritized rather than ignored under dubious claims about patient readiness.

In reflection upon this painful journey through end-of-life care, anger surged at what felt like systemic neglect compounded by individual failures within Hope Hospice's protocols. The facility receives significant funding from government sources such as Medicare yet failed miserably in providing fundamental compassion expected within palliative settings. As noted by one concerned sister familiar with healthcare services through her profession as a Geriatric Nurse Case Manager—a role which led them blindly into trusting this particular hospice—they urged others contemplating similar paths to conduct thorough research before placing faith in institutions touted by well-meaning professionals.

Ultimately, these reviews serve not only as poignant testimonials but also cautionary tales regarding expectations when seeking palliative care services in our health systems today. Families should not have to endure additional trauma during one of life’s most vulnerable moments simply because facilities prioritize bureaucratic procedures over human compassion and dignity at end-of-life stages. Shamefully branded by this experience are institutions like Hope Hospice; though funded adequately through governmental means meant for fostering care and comfort during life's last chapters, lapses in thoughtful implementation created lasting scars on both families left behind and those who faced unnecessary hardship at life's twilight hours.

This area of Providence, Rhode Island offers a convenient and vibrant neighborhood for senior living. With several hospitals and pharmacies within close proximity, residents have easy access to medical care and services. There is also a variety of restaurants and cafes nearby, providing plenty of dining options. The numerous parks in the area offer opportunities for outdoor recreation and relaxation. Additionally, there are reputable physicians in the vicinity for any healthcare needs. For those who enjoy cultural activities, the Providence Place Showcase IMAX Theaters are just a short distance away. Public transportation is easily accessible with the Providence Station nearby, making it convenient to travel around the city. Overall, this area provides a mix of healthcare services, dining options, recreational opportunities, and convenience for seniors looking to settle down in a welcoming community.

Hospitals

• Miriam Hospital - Infection, Disease, & Immunology Center (0.1 miles)
• Providence VA Medical Center (2 miles)
• Hasbro Children's Hospital (2.7 miles)
• Women and Infants Laboratory (2.8 miles)

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (0.4 miles)
• Green Line Apothecary (0.4 miles)
• East Side Wine and Spirits (0.5 miles)
• Lifespan Pharmacy-Corliss St (0.7 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.4 miles)

Restaurants

• Seven Stars Bakery (0.4 miles)
• Gregg's Restaurants (0.4 miles)
• Pho Horn's (0.5 miles)
• Rebelle Artisan Bagels (0.8 miles)
• McDonald's (0.9 miles)
• Snookers (1.1 miles)
• Knead Doughnuts (1.2 miles)

Parks

• Lippitt Memorial Park (0.6 miles)
• Blackstone Boulevard (1.3 miles)
• Roger Williams National Monument (1.4 miles)
• Blackstone Park (1.6 miles)
• Waterman St Dog Park (1.8 miles)
• Gano Park (2 miles)
• India Point Park (2.1 miles)

Physicians

• Anchor Medical (0.7 miles)
• University Orthopedics (1 miles)
• Southern New England Retina Associates PC (1.1 miles)
• Ocean Orthopedic Services (1.3 miles)
• Malik Amer Dr New University Medical Group Providence (1.9 miles)
• Findley John K MD - Roger Williams Medical Center (2 miles)
• The LASIK Vision Institute (2 miles)

Cafes

• Providence Bagel (0.8 miles)
• Starbucks (1 miles)
• Starbucks (1.5 miles)
• Bolt Coffee (1.6 miles)
• Bolt Coffee (1.9 miles)
• Daves Coffee (2 miles)
• Seven Stars Bakery (2.3 miles)

Transportation

• Providence Station - MBTA & Amtrak (PVD) (1.5 miles)

Theaters

• Providence Place Showcase IMAX Theaters (1.8 miles)