Summit Commons Rehabilitation And Health Care Center

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  • Interior

    A cozy waiting room featuring a birdcage, surrounded by chairs and adorned with floral artwork and decorative lighting.

  • Decor

    A neatly set dining area with tables and chairs, featuring a piano and artwork on the wall.

  • Building

    The front entrance of a building with an awning and landscaping.

  • Architecture

    A large brick hotel building with multiple floors and a parking lot filled with cars.

  • Windows

    A well-equipped fitness room featuring exercise machines, yoga balls, and other workout equipment.

  • Dining

    An empty cafe interior featuring several round tables and ornate chairs, with a kitchen area in the background.

  • Garden

    A cozy outdoor patio with tables, chairs, and umbrellas surrounded by greenery.

  • Chandelier

    A cozy dining room with elegantly set tables and a chandelier.

  • Nature

    A cozy indoor garden with a variety of potted plants and wooden furniture, basking in natural light within a glass-enclosed sunroom.

Summit Commons Rehabilitation And Health Care Center

99 Hillside Avenue, Providence, RI 02906

For more information about senior living options: (844) 490-3973

2.8 from 40 reviews
5 stars
14
4 stars
5
3 stars
0
2 stars
2
1 stars
19

Skilled Nursing Facility

Overall Review of Summit Commons Rehabilitation And Health Care Center

Pros

  • pro Caitlin has been at Summit Commons for several years and knows how to resolve issues; the Ambassador program should always be available.
  • pro Caitlin Luis is the Resident Ambassador at Summit Commons, and she assists with a smile and friendly demeanor.
  • pro The staff at Summit Commons are amazing, and the physical and occupational therapy teams are amazing.
  • pro Summit Commons is described as the best place ever, with incredible staff and an amazing therapy team.
  • pro Mirian and Caity, the Ambassadors, are wonderful.
  • pro The people at Summit Commons are wonderful and the Ambassadors are very helpful.
  • pro The reviewer loves everything about Summit Commons, feels relaxed, well taken care of, and just like being there.
  • pro Summit Commons is a beautiful place to live and work, with an open, inviting atmosphere.
  • pro The daytime staff provide wonderful care, and their presence brings joy to residents.
  • pro Beatrice has been with the grandmother since day one and provides a gentle, loving touch to ensure her comfort.
  • pro The ambassadors and staff always put families and residents at ease.
  • pro The staff are attentive and work hard to accommodate residents.

Cons

  • pro The facility is described as a terrible place that people plan to file complaints about and do not trust what they're told.
  • pro Reviewers would not send their worst enemy there and warn others to stay away.
  • pro The staff provide inconsistent and conflicting answers to the same questions, undermining trust.
  • pro Patients are reportedly waiting hours for help after pressing a call button.
  • pro The majority of staff are perceived as uncaring or poorly trained, with only a few exceptions.
  • pro A reviewer blames the facility for contributing to a sister's death.
  • pro There are claims of medication errors, including giving the wrong medicines and mishandling treatments.
  • pro CNAs are accused of neglecting personal care and cleanliness, with language barriers noted.
  • pro The place is said to deserve zero stars or to be shut down.
  • pro Reviews mention safety and care problems such as missed breathing treatments, delayed transfusions, and leaving patients in unsafe conditions.
  • pro The environment is criticized for poor lighting, dirty conditions, and bad or unappealing food.

Review

Summit Commons emerges in these voices as a place of striking contrasts. For every account that lauds a beautiful, inviting environment and a team of caring professionals, there is another that paints a picture of disappointment, frustration, and even danger. The threads that appear most consistently are a deep appreciation for individual acts of kindness and expert therapy on one hand, and repeated complaints about staffing, communication, safety, and basic daily care on the other. Taken together, the collection reads like a microcosm of a facility where pockets of excellence sit alongside systemic pressures that undermine safety and reliability.

On the positive side, several reviewers describe Summit Commons as a welcoming, open, and comforting setting. One reviewer calls it "a beautiful place to live and work," noting how the open atmosphere feels inviting from the moment you walk in. The therapy team is frequently highlighted as a strength, with multiple accounts praising their skill, dedication, and impact on recovery. Ambassadors, particularly Caitlin Luis and Mirian, are singled out as beacons of support who go beyond the routine to help residents navigate the facility and resolve issues. For families and residents who connected with these ambassadors, the program appears to be a meaningful part of the care experience, with one reviewer explicitly saying the Ambassador program should always be available. The most heartfelt praise often centers on moments of personal connection - staff who sit with residents during difficult times, help them regain confidence, or celebrate small victories in rehabilitation. In these narratives, Summit Commons feels like a place where human kindness matters as much as clinical care.

Yet the contrast between those positive notes and the darker ones is striking and hard to overlook. A recurring theme across many comments is that patient needs and concerns can be delayed or poorly managed due to staffing shortages. Several reviewers recount waiting painfully long for help after pressing a call button, with one incident noting that assistance arrived two hours after a request. The frustration with communication runs through the entire spectrum of care: patients and families report inconsistent information from staff, doctors who are not responsive, and a general sense that information is not flowing smoothly between caregivers, patients, and families. The inadequacy of staffing is not just a matter of inconvenience - it is tied to more serious safety concerns, including reports of missed or inconsistent dosing, delays in essential treatments, and, in some cases, grave gaps in seemingly routine medical oversight.

Safety and quality of care are two of the loudest notes of concern. A specific incident is described in a vivid and alarming way: a patient transferred from a hospital slid out of bed on the second day and needed assistance after being in distress for what felt like an extended period. There is also a widely echoed sentiment that the care team sometimes fails to adhere to doctor's orders, with mentions of breathing treatments not being delivered as prescribed and questions about whether medical decisions are being made promptly or correctly. The frustration extends to direct care tasks: some reviewers say CNAs are hard to locate, and in one harsh portrayal, a family notes that their loved one received a mismanaged treatment scenario that could have caused serious harm. Hygiene and cleanliness are not spared either in several accounts, with remarks about nails and baths needing attention, concerns over odors, and critiques of overall cleanliness that leave families worried about basic personal care.

Language barriers and cultural/language-related frustrations also surface in the feedback. A reviewer mentions that "they don't even speak English," which underscores broader worries about communication in a setting where clear understanding between staff, residents, and families is essential for safety and comfort. The combination of staffing shortages, inconsistent communication, and quality-of-care concerns feeds a strong sense of distrust in some reviews, with one person explicitly urging others to avoid the facility and even calling for shutdown or investigation in severe terms.

Even within the strongest critiques, there are moments that remind readers of the human element at Summit Commons. Several residents recount the emotional support provided during exceptionally difficult times, such as dealing with personal loss while in rehab. One reviewer describes a deeply moving experience of receiving kindness and genuine thoughtfulness from staff during a period of grief, with thanks extended to the entire team - from maintenance and housekeeping to CNAs, nurses, doctors, and social workers. The emotional footprint of such experiences stands in stark relief against the harsher assessments of clinical and logistical shortcomings, illustrating that care at Summit Commons can be deeply compassionate even as systemic issues persist.

In sum, the mosaic of reviews depicts Summit Commons as a facility capable of delivering meaningful rehabilitation and heartfelt care in parts of its operation, while grappling with significant challenges in staffing, consistency, safety, and daily operational reliability. The stories of individual staff members - whether praised ambassadors like Caitlin and Mirian or dedicated caregivers who brighten a day with a simple smile - are balanced by voices of alarm over delayed medications, inconsistent treatment, and concerns about cleanliness and safety. For families evaluating this facility, the message is clear: there are bright spots worth valuing and a need for cautious scrutiny of the aspects that, in several accounts, put residents at risk or leave them feeling unheard. The most constructive path appears to be engaging directly with administration, seeking detailed care plans, and ensuring consistent, transparent communication across the care team to reconcile the strengths with the vulnerabilities described by these residents and their loved ones.

Features

Housing

  • 146 resident community capacity 146 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Theodore F Green State (9 miles away) Theodore F Green State (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Summit Commons Rehabilitation and Health Care Center is an assisted living community located in Providence, RI. We offer a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience. Our residents can take advantage of our beauty salon, cable or satellite TV, computer center, fitness room, gaming room, small library, and Wi-Fi/high-speed internet access.

We also provide community-operated transportation for our residents, making it convenient for them to get around. Our move-in coordination service helps ease the transition for new residents. We have outdoor space and a garden where residents can relax and enjoy nature.

Each resident at Summit Commons has their own private bathroom and fully furnished living space. Our housekeeping services ensure that the community stays clean and well-maintained.

When it comes to dining, we offer restaurant-style dining with special dietary restrictions catered to each resident's needs. Our kitchenette allows residents to prepare their own meals if they prefer.

In terms of care services, we have a 24-hour call system and 24-hour supervision to ensure the safety and well-being of our residents. Our staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and diabetes diets for those who require it.

Mental wellness is important to us at Summit Commons, which is why we have a mental wellness program in place for our residents' overall well-being.

Our vibrant community also focuses on providing various activities for our residents' enjoyment. With concierge services available, planned day trips, resident-run activities, fitness programs, and scheduled daily activities, there's always something exciting happening here.

Located in Providence, our community has convenient access to numerous nearby amenities such as cafes, parks, pharmacies, physicians' offices, restaurants,and hospitals.

At Summit Commons Rehabilitation and Health Care Center , we strive to provide a nurturing environment where seniors can thrive while receiving the care they need.

Nearby Places of Interest

Parks

  • Lippitt Memorial Park (0.2 miles)
  • Blackstone Boulevard (1.6 miles)
  • Blackstone Park (1.8 miles)
  • Roger Williams National Monument (1.9 miles)
  • Waterman St Dog Park (2.1 miles)
  • Gano Park (2.3 miles)
  • India Point Park (2.6 miles)

Restaurants

  • Gregg's Restaurants (0.2 miles)
  • Pho Horn's (0.4 miles)
  • Seven Stars Bakery (0.5 miles)
  • Rebelle Artisan Bagels (1.3 miles)
  • McDonald's (1.4 miles)
  • Knead Doughnuts (1.5 miles)
  • Snookers (1.6 miles)

Hospitals

  • Miriam Hospital - Infection, Disease, & Immunology Center (0.5 miles)
  • Providence VA Medical Center (2.6 miles)
  • Hasbro Children's Hospital (3.2 miles)
  • Women and Infants Laboratory (3.3 miles)

Pharmacies

  • CVS Pharmacy (0.5 miles)
  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.8 miles)
  • East Side Wine and Spirits (0.9 miles)
  • Green Line Apothecary (0.9 miles)
  • Lifespan Pharmacy-Corliss St (1.3 miles)
  • Walgreens (1.8 miles)

Physicians

  • University Orthopedics (0.9 miles)
  • Anchor Medical (1.3 miles)
  • Ocean Orthopedic Services (1.5 miles)
  • Southern New England Retina Associates PC (1.6 miles)
  • Malik Amer Dr New University Medical Group Providence (2.5 miles)
  • Findley John K MD - Roger Williams Medical Center (2.5 miles)
  • The LASIK Vision Institute (2.6 miles)

Cafes

  • Providence Bagel (1.3 miles)
  • Starbucks (1.6 miles)
  • Starbucks (1.8 miles)
  • Bolt Coffee (2.1 miles)
  • Seven Stars Bakery (2.3 miles)
  • Bolt Coffee (2.4 miles)
  • Daves Coffee (2.5 miles)

Transportation

  • Providence Station - MBTA & Amtrak (PVD) (2.1 miles)

Theaters

  • Providence Place Showcase IMAX Theaters (2.3 miles)

Frequently Asked Questions

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