Crystal Lake Rehabilitation And Care Center in Pascoag, RI
Save999 South Main Street, Pascoag, RI 02859
For more information about senior living options: (844) 490-3973
The staff provide excellent communication and keep the family updated. The facility feels homier than other places and is clean. The staff handle language barriers well and communicate effectively. The PT and OT were absolutely amazing, and the rest of the staff were amazing. Crystal Lake is an amazing nursing home with a clean, recently renovated facility and dedicated activity staff. The nurses are compassionate, patient, and loving, and they make residents feel like family. The staff go above and beyond to care for residents, are professional, and clearly keep residents comfortable. The facility is beautiful and immaculate.
The reviewer is disgusted with the facility, noting a hospice patient was left in yesterday's clothes with no blanket and only shoes removed. The facility is run down and severely understaffed, with residents not receiving proper care. Call lights are not answered promptly, leaving residents waiting for help. Emotional support dogs brought in by staff roam freely and pee/poop everywhere, with no proper cleanup. The new director was rude to staff in front of residents, creating a hostile work environment. There is little space for families; they must beg for a room and can only use it for a limited time. The staff are overworked due to chronic understaffing, leading to neglect of patients. The facility risks scrutiny from Elderly Affairs and the media if improvements are not made.Crystal Lake Rehabilitation and Care Center in Pascoag, RI is best suited for seniors who need skilled rehab after surgery or hospitalization and for residents seeking long-term care in a setting that feels like home. The facility's cleanliness, recent renovations, and "homier" atmosphere create a comfort-first backdrop that families consistently notice. The rehab wing stands out, with PT and OT praised for effectiveness, and the nursing team frequently highlighted for attentiveness and compassion. Language barriers are addressed deftly by a staff that prioritizes communication, a crucial factor for families that require clear, ongoing updates. This is a community where progress in recovery and a genuine sense of welcome are not afterthoughts but daily realities.
Those weighing alternatives should consider communities that promise more consistent staffing and steadier response times. Several reviews flag understaffing and delayed call-light responses, hints of a higher-stress work environment, and even management tensions on the floor. For families that cannot tolerate sporadic attention, or who fear that staffing churn could compromise daily safety and routine, it makes sense to compare options with a more predictable staffing model, stronger staff-to-resident ratios, and a track record of stable leadership. In such cases, a careful side-by-side visit is warranted to gauge culture as much as care.
The strongest selling points at Crystal Lake offset many of the concerns when the care team is aligned. The home-like setting, meticulous cleanliness, and a recently refreshed facility create a reassuring daily milieu. Families repeatedly praise the rehab and nursing staff for being patient, knowledgeable, and truly caring, with the DON cited as going "above and beyond" to unify the care plan with family input. When the team is on its game, residents feel valued and engaged, and families gain confidence from regular, proactive communication about medications, preferences, and progress. In this sense, the positives are not merely nice-to-have; they actively support recovery trajectories and long-term well-being.
A number of compelling anecdotes underscore the human impact. Long-term residents speak of real comfort and belonging, while families recount moments when staff welcomed a loved one back with warmth, clarity, and genuine concern. A patient recovering from hip surgery is described as thriving under targeted physical therapy, and even when transitions occur - from rehab to long-term care - the staff's warmth and professionalism remain a constant. The facility's leadership - particularly the DON - and the dedicated activities and therapy teams contribute to a sense of continuity that families repeatedly value, reinforcing the impression that Crystal Lake can be a meaningful extended home for many residents.
Nevertheless, the negative threads cannot be ignored. Reports of persistent understaffing, slow call-light responsiveness, and a hostile-sounding management moment on one unit cast a shadow over the overall experience. There are also concerns about emotional-support dogs and cleanup practices, suggesting that some operational gaps still need tightening. These cautions matter, especially for residents with high daily care needs or for families who rely on prompt, predictable care and a collaborative environment with management that models calm, professional conduct. The balance between warmth and execution hinges on staffing stability and disciplined daily operations.
In the end, Crystal Lake offers a pragmatic, capable option for families prioritizing rehab outcomes and a welcoming atmosphere. It serves best those who can work within the rhythms of a facility that sometimes strains under staffing pressures but delivers notable strength in rehab, communication, and compassionate care when the team is functioning at peak. For families that require unwavering consistency, or that need a perfectly quiet, uniformly staffed environment, it is prudent to explore additional options or to approach Crystal Lake with targeted questions about staffing coverage, shift patterns, and concrete plans to address past concerns. When the care team aligns, Crystal Lake stands out as a solid, well-rounded choice with meaningful benefits for both residents and their families.
71 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Theodore F Green State (20 miles away) Worcester Regional (25 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crystal Lake Rehabilitation and Care Center in Pascoag, RI is an exceptional assisted living community that provides top-notch care and a wide range of amenities for its residents. The community is fully furnished and offers beautiful private bathrooms to ensure the utmost comfort and convenience.
Residents have access to various on-site amenities such as a beauty salon, gaming room, small library, fitness room, and a computer center with Wi-Fi/high-speed internet. They can also enjoy the outdoor space and garden for relaxation or socializing with fellow residents.
Delicious meals are served in a restaurant-style dining room, accommodating special dietary restrictions upon request. Additionally, housekeeping services ensure that the living spaces remain clean and tidy at all times.
The well-being of the residents is a top priority at Crystal Lake Rehabilitation and Care Center. The dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure residents receive their medications correctly.
To promote mental well-being, there is a mental wellness program designed to meet the emotional needs of the residents. Concierge services are available to assist residents with any concerns or requests they may have. Planned day trips, fitness programs, resident-run activities, and scheduled daily activities keep residents engaged and entertained.
Transportation arrangement services are provided for both non-medical purposes as well as transportation to doctors' appointments. With nearby parks, pharmacies, and restaurants, residents have easy access to additional amenities outside the community.
At Crystal Lake Rehabilitation and Care Center in Pascoag, RI, residents can expect high-quality care in a warm and welcoming environment where they can live comfortably while enjoying an active lifestyle filled with enriching experiences.
Crystal Lake Rehabilitation And Care Center is located at 999 South Main Street, Pascoag, RI 02859 in Providence County, Rhode Island
Crystal Lake Rehabilitation And Care Center on seniors.fyi includes 5 photos including images showing building, landscaping, parking, outdoors, outdoor, flag, entrance, trees, and more.
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