Riverview Healthcare Community in Coventry, RI

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    Elegant entrance of the Riverview Healthcare Community with a well-maintained driveway and landscaped surroundings.
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Riverview Healthcare Community in Coventry, RI

Information last verified:

546 Main Street, Coventry, RI 02816

For more information about senior living options: (844) 490-3973

4.8 from 111 reviews
5 stars
105
4 stars
2
3 stars
0
2 stars
0
1 stars
4

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Overall Review of Riverview Healthcare Community

Pros

  • pro The staff are warm, welcoming, and very caring, making residents feel comfortable.
  • pro Riverview provides excellent, compassionate care that eases anxiety for families.
  • pro The activities department keeps residents engaged with varied and enjoyable programs.
  • pro The dementia care on Riverview’s floor is outstanding, with staff who are helpful and friendly.
  • pro The nurses and CNAs go above and beyond to support residents and their families.
  • pro The admissions team explains the process clearly and makes transitions smooth.
  • pro The facility is clean, well maintained, and inviting, with thoughtful renovations.
  • pro Riverview is a trustworthy, family-like community that provides peace of mind to loved ones.

Cons

  • pro The reviewer felt Riverview’s front desk staff “couldn’t be bothered” and offered almost no information when they visited for their aunt.
  • pro The review notes smells and ongoing construction that would hinder a peaceful recovery.
  • pro They describe a hospice case where Riverview showed no care or sympathy, placed the patient in an undersized bed, and refused bed rails even when safety was evident.
  • pro They allege the patient went hours without medications because the pharmacy deliveries were delayed.
  • pro They describe the room as extremely hot, with windows locked and the walls dirty and scraped.
  • pro They claim the nurse and administrator were rude, awful, and incompetent.
  • pro They state they would give zero stars if possible due to the neglectful end-of-life care.
  • pro They say the staff failed to provide necessary safety measures and support (beds rails) despite recommendations.
  • pro They call the experience a disaster from the moment of transfer.

Review

Riverview Healthcare Community in Coventry is best suited for families seeking a high-touch, rehab- and memory-care–driven environment where staff relationships really matter. This is a setting that excels for post-acute rehabilitation, ongoing nursing care, and dementia-focused living, with an emphasis on proactive therapy, meaningful activities, and staff-led engagement. It is particularly well-suited for residents who value a warm, personal approach from nurses, CNAs, and therapists and who want a calendar full of social and therapeutic programming designed to keep minds and bodies active. For families prioritizing robust clinical oversight, easy access to on-site PT/OT, and a facility that feels like a community rather than a sterile institution, Riverview checks many boxes.

But there are clear signals to consider alternatives in specific scenarios. Price sensitivity matters for those comparing long-term care or rehab stays to other markets; several reviewers note Riverview’s cost as a significant consideration. For those whose priority is a completely quiet, low-stimulus environment, a few reports hint that the facility’s ongoing renovations and activity-filled culture can feel busy or noisy at times. One deeply troubling anecdote about a hospice transition raises red flags for families seeking end-of-life care with near-perfect symptom management and bedside responsiveness. While that account is outliers within a large corpus of praise, it is a reminder to scrutinize individual care plans, medication management, and safety policies during transitions.

The strongest positives orbit around the people delivering care. The staff comes across as genuinely warm, attentive, and highly committed to residents’ comfort and dignity. Families repeatedly emphasize how staff remember residents’ routines, preferences, and even anxieties, reducing stress for both residents and anxious family members. The rehab teams are consistently praised for making progress toward strength and independence, with PT and OT integrated smoothly into daily routines and discharge planning. The dementia-care team is singled out as outstanding, offering purposeful activities to keep residents mentally engaged and opportunities for meaningful social interaction. When the day-to-day needs arise, the nursing, therapy, housekeeping, and dietary teams are described as cohesive, communicative, and respectful, creating a reliable sense of safety and consistency.

Facilities and programming reinforce these relationships. The rehab unit’s recent renovations give the environment a refreshed, hotel-like feel that translates into a more dignified recovery experience. Cleanliness and attractive common areas are commonly noted, with attention paid to outdoor spaces where families can sit with loved ones. The campus hosts regular events, resident proms, shopping trips, beach visits, and seasonal activities, that foster a sense of normalcy and joy. Even during visits, the admissions staff and leaders project competence and accessibility; Jennell Hamlin’s guidance through the admissions process and Gretchen’s administrative leadership consistently appear as anchors families can trust. This blend of clinical capability and a welcoming atmosphere translates into tangible peace of mind for families navigating complex care needs.

On balance, Riverview delivers care that surpasses many peers on core metrics: compassionate staff, strong rehab and memory-care programs, and a community-oriented culture. The case for Riverview is strengthened by evidence of reliable care coordination, nursing staff working closely with PT/OT, nutrition, and social work, along with a robust activities calendar that helps residents stay socially connected and mentally engaged. Families who need a facility that treats rehab as a partnership, with regular updates, transparent communication, and staff who celebrate small milestones, will find Riverview particularly compelling. Some reviewers highlight that the facility remains dynamic and evolving due to renovations, but those changes also contribute to a more modern, better-equipped environment for daily living and recovery.

Ultimately, Riverview Rehab & Healthcare remains one of the strongest options in the Coventry area for families prioritizing hands-on, compassionate care combined with active rehab and dementia programming. Potential clients should approach with two practical questions in mind: what are the specific care goals for the individual and how will the care team measure progress, adjust plans, and communicate changes? Prospective families should request a face-to-face meeting with the admissions director, tour multiple floors at different times, review a sample care plan, and confirm the staffing ratios during peak activity periods. A direct conversation about medication management, bed safety, and dining service expectations will help balance the warmth and competence evident in the reviews with any lingering concerns.

In sum, Riverview stands out as a practical, experienced choice for families who want a facility where the staff’s humanity and professional dedication shape daily life around recovery and ongoing care. The environment supports recovery with capable therapists, a genuine emphasis on resident dignity, and an engaging schedule that keeps the community active and connected. While cost considerations and occasional reporting of less favorable experiences should be weighed, the overwhelming consensus is that Riverview is one of the most reliable, resident-centered options in the region for rehab and memory care. For families prepared to invest in a care team that treats loved ones like family, Riverview offers credible, proven value, backed by a culture of compassion and a track record of helping residents thrive.

Features

Housing

  • 190 resident community capacity 190 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Theodore F Green State (6 miles away) Theodore F Green State (6 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Riverview Healthcare Community in Coventry, RI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community boasts a variety of amenities designed to cater to the needs and preferences of its residents. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV allows residents to stay entertained and connected. Community-operated transportation is provided, making it easy for residents to run errands or attend social events. A computer center is available for those who want to stay connected online, and Wi-Fi/high-speed internet ensures convenient access throughout the community.

Dining at Riverview Healthcare Community is a delightful experience with a spacious dining room offering restaurant-style meals prepared by professional chefs. Special dietary restrictions are accommodated to ensure that all residents can enjoy delicious and nutritious meals tailored to their needs.

The community also provides various care services to support the independence and well-being of its residents. A 24-hour call system ensures help is always just a button away, while 24-hour supervision offers peace of mind for both residents and their families. Assistance with daily activities such as bathing, dressing, and transfers is readily available, promoting resident autonomy while ensuring their safety. Medication management services are offered to ensure that medications are taken correctly and on time.

Riverview Healthcare Community understands the importance of mental wellness, providing a mental wellness program for residents to engage in activities that promote cognitive stimulation and emotional well-being.

To further enhance the quality of life for its residents, Riverview Healthcare Community offers an array of recreational activities designed to cater to different interests and preferences. Concierge services are available to assist with planning day trips or arranging resident-run activities within the community. Fitness programs promote physical health, while scheduled daily activities keep residents engaged and socially active.

In terms of location convenience, Riverview Healthcare Community is surrounded by various amenities and services. There are cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals all in close proximity to ensure that residents have easy access to everything they need.

Overall, Riverview Healthcare Community is a vibrant and well-equipped assisted living community that provides exceptional care services and amenities to enhance the lives of its residents.

Nearby Places of Interest

Restaurants

  • Bill's Place (0.5 miles)
  • Come Along Inn (2.2 miles)
  • McDonald's (2.8 miles)
  • Sonic Drive-In (2.8 miles)
  • The Olde Theater Diner (2.9 miles)
  • Not Your Average Joe's (3.2 miles)
  • Black Oak Kitchen & Drinks (3.4 miles)

Physicians

  • Thundermist Medical Center (1.5 miles)
  • Anesthesia Associates of Kent County (3.5 miles)
  • Angell Street Psychiatry (3.8 miles)
  • Ortho Ri (3.9 miles)
  • Doctor Newstead's Office (3.9 miles)
  • Toll Gate Pediatrics (4.1 miles)
  • Tri County Urology (4.1 miles)

Pharmacies

  • CVS Pharmacy (2.5 miles)
  • Pawtuxet Valley Prescription & Surgical Center (3 miles)
  • Walgreens (3.1 miles)
  • CVS Pharmacy (3.2 miles)
  • CVS Pharmacy (3.3 miles)
  • Walgreens (3.6 miles)
  • CVS Pharmacy (4.4 miles)

Cafes

  • Bean Barn RI (3.1 miles)
  • Starbucks (3.9 miles)
  • Latte Love Coffee House (4.3 miles)
  • Cafe Tempo Coffee House (4.3 miles)
  • Starbucks (4.5 miles)
  • Panera Bread (4.6 miles)
  • Panera Bread (5.1 miles)

Parks

  • Playground (3.4 miles)
  • Roger Williams Park (7.6 miles)

Theaters

  • Apple Cinemas (3.4 miles)
  • Showcase Cinemas Warwick (4.9 miles)

Hospitals

  • Kent County Memorial Hospital (3.5 miles)
  • Kent Hospital Laboratory Services (3.8 miles)

Places of Worship

  • St Paul Evangelical Lutheran Church (3.6 miles)
  • St John & Paul Rectory (3.8 miles)
  • Our Lady of Grace Church (8.3 miles)

Transportation

  • T. F. Green Airport (5 miles)
  • Green Airport (PVD) (5.4 miles)

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