Timber Ridge Health Center

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Pros

• The brother-in-law had a good experience at Timber Ridge Health Care and felt well-informed about his treatment.
• The facility was clean and well-maintained according to one reviewer, with positive interactions with the staff.
• Another reviewer was extremely pleased with Timber Ridge and would use the facility again if needed.
• A family member appreciated the compassionate and thorough staff during their father's physical therapy for a fractured hip.
• A reviewer praised the wonderful staff at Timber Ridge who provided attentive care and all necessary services for their mother.
• The dining area at Timber Ridge was described as clean and comfortable, with wonderful food.
• One reviewer found the room accommodations satisfactory, including nice furniture for their parent's comfort.
• The activities offered at Timber Ridge, such as arts and games nights, were mentioned positively by a family member.

Cons

• The facility at TimberRidge neglected to change a patient's soiled clothes, leading to skin irritation.
• The staff at TimberRidge continuously turned off an electronic device that was crucial for a patient participating in a clinical trial, potentially causing the progression of their disease.
• A family member found their father left unattended in an empty therapy room, unable to move the wheelchair on his own.
• The physical therapists at Timber Ridge were unhelpful and unsympathetic towards the needs of a patient.
• Belongings were stolen from a patient at Timber Ridge and they were refused basic treatments and care.
• Patient care at Timber Ridge is poor unless one is able to do things for themselves.

Review

Timber Ridge Health Care has received mixed reviews from individuals who have had loved ones stay at the facility for physical therapy and rehabilitation. One reviewer expressed dissatisfaction with the quality of care provided to their father, stating that he was left in soiled clothes for extended periods of time, leading to skin irritation. The reviewer and their mother were often left to change him into clean clothes themselves. Additionally, the facility allegedly failed to properly monitor a clinical trial device, resulting in the participant not receiving the necessary treatment for his cancer. This individual believes that this negligence caused his disease to progress instead of being in remission.

Another reviewer had a more positive experience when their brother-in-law stayed at Timber Ridge Health Care. They felt well-informed about their loved one's condition throughout his stay and appreciated the no-contact visitation options offered during the COVID-19 pandemic. However, they did not provide specific details about the quality of care or therapy received.

The third review criticized the physical therapists at Timber Ridge for being unhelpful and lacking understanding towards their father's needs. However, they highlighted one staff member, Courtney, as being exceptional in her role. This reviewer suggests that an evaluation by the health department is necessary due to alleged theft of belongings and refusal of basic treatments and care.

In contrast, another reviewer expressed extreme satisfaction with Timber Ridge Health Care. They found the facility clean and well-maintained despite its low internet rating. Their interactions with staff were positive overall, without any complaints. Despite this positive feedback on cleanliness and staff interactions, no specifics were given regarding therapy or rehabilitation services provided.

A fifth review praised Timber Ridge Health Center for its accommodating rooms and attentive staff. The reviewer's father had fractured his hip and was undergoing physical therapy at the facility. They mentioned that private and semi-private room options were available based on their father's mood and irritability. The cleanliness of the facility was also noted as a positive aspect, and the staff was described as compassionate and thorough. The only complaint mentioned was regarding the food.

Lastly, a reviewer commented on their mother's experience at Timber Ridge Health Center. They found the staff wonderful and attentive to their mother's needs, ensuring she received all necessary services. The room and furniture were described as nice, and various activities were offered for residents to enjoy. The dining area was also praised for its cleanliness and comfort. This reviewer had no complaints except for personal preference regarding the food.

In summary, feedback on Timber Ridge Health Care varies greatly depending on individual experiences. While some reviews highlight issues with neglectful care, stolen belongings, or unhelpful therapists, others emphasize clean facilities, attentive staff, and accommodating rooms. It is clear that there are areas where improvements can be made in order to provide consistently high-quality care to all residents at Timber Ridge Health Care.

Hospitals

• Geisinger Health System (0.7 miles)
• VA Medical Center (0.7 miles)
• Geisinger Hospital (0.8 miles)
• Janet Weis Children's Hospital At Geisinger Wyoming Valley (1 miles)
• Geisinger East entrance (1.1 miles)
• General Hospital (2 miles)
• Center For Same Day Surgery (2.4 miles)

Physicians

• Brucker, Wilma K, Md - Va Medical Center-Wilkes-Barre (0.7 miles)
• Geisinger Wyoming Valley Medical Center East Mountain Blvd Clinic Lab (0.7 miles)
• Plastic & Reconstructive Surgeons (0.7 miles)
• Comprehensive Pain Management Specialists (0.8 miles)
• Geisinger - Endocrinology Department (1.1 miles)
• Geisinger Medical Group (1.1 miles)
• Geisinger Plastic Surgery (1.1 miles)

Restaurants

• TGI Friday's (0.9 miles)
• CoreLife Eatery (0.9 miles)
• Olive Garden (1 miles)
• Chipotle Mexican Grill (1.1 miles)
• Royal House Buffet (1.1 miles)
• Mirakuya Japanese Restaurant (1.2 miles)
• Ruth's Chris Steak House (1.5 miles)

Cafes

• Panera Bread (1.1 miles)
• Starbucks (1.8 miles)
• Bistro On Hudson (2.2 miles)
• Starbucks (3.7 miles)
• Mattern's Floral and Furnishings (3.7 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Wegmans (2.1 miles)
• Advanced Pharmacy Services (2.5 miles)
• Rite Aid (2.8 miles)
• Rite Aid (3.1 miles)
• General Community Pharmacy (3.1 miles)
• Discount Med Direct (3.2 miles)

Theaters

• R/C Wilkes-Barre Movies 14 (3.2 miles)

Places of Worship

• St Maria Goretti Church (3.3 miles)

Parks

• Kirby Park (3.5 miles)
• Luzerne County Recreational Complex (3.7 miles)