Carleton Healthcare And Rehabilitation Center
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10 West Avenue, Wellsboro, PA 16901
For more information about senior living options: (844) 490-3973
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The facility is pretty nice. The staff are well educated and very helpful, making transitions easier during stressful times. They always have him ready to go and he has had no complaints. The reviewer's mom really likes living there. She gets out and about every afternoon for bingo and activities, and enjoys dining in the dining room. Her CNAs are great and go the extra mile; staff take time to talk with her and she feels special. There is a strong appreciation for the staff. The aides are consistently good-spirited with upbeat attitudes that are appreciated.
The facility is criticized for prioritizing profit over residents' well-being, described as a parasitic profit center. The staff is severely understaffed, with CNAs caring for too many residents, leading to delays in basic care. Administrators are described as callous, uncaring, and two-faced, with a businesslike attitude and little empathy. Residents have gone without adequate care, facing delays for bathroom assistance, wound care, and routine needs, sometimes leading to severe complications. The facility allegedly lied about a resident's death and misrepresented the cause during the COVID outbreak. Personal items are reportedly lost, and there are claims that identity theft occurred after a resident's death. The food and living conditions are described as poor, with shared rooms and infrequent showers, indicating cleanliness and quality issues. Access to information about residents is difficult, requiring multiple transfers or calls to different departments. The facility is accused of accepting new residents to maintain profits even as current residents' conditions worsened.The collection of experiences shared about Broad Acres reveals a facility that inspires fiercely divided opinions. On one hand, there are people who see the place as a decent, well-maintained building given the broader realities of nursing care in small towns. They acknowledge the challenges inherent to staffing and funding in a sector stretched thin, and they describe staff who are upbeat, courteous, and genuinely caring - at least in certain moments. Yet even those positives are often tempered by the understanding that the system outside the doors - the profit-driven pressures, the administration's decisions, and the relentless demands on caregivers - can make consistent, high-quality care hard to sustain. In short, the place can feel like two different facilities existing in the same walls: a clean, functional environment with moments of warmth, and a system that many critics say prioritizes margins over residents' daily needs.
A recurrent thread across the reviews is a critique of the facility's governance and financial priorities. Several commenters argue that Broad Acres operates more like a money machine than a truly resident-centered home. They point to "profit margins" and corporate oversight as being behind understaffing, delayed responses, and the perception that resources are funneled away from front-line care. The sentiment is not just about money in the abstract; it's about tangible consequences: when there aren't enough aides for dozens of residents, when care plans feel more like formalities than living documents, and when the clock is always ticking in a way that makes timely assistance feel like a luxury. The accusation is blunt: the people at the top may be greed-driven, and that greed trickles down to the people who actually provide daily care.
The most harrowing experiences center on safety, abuse of trust, and losses that cut deeply into families. One story details a death in the writer's family and a cascade of troubling posthumous findings: a claim that the facility lost a wallet, ID, and debit card while their loved one was there, followed by assertions of identity theft shortly after the death, allegedly using newly issued card numbers. The writer describes notebooks filled with the loved one's notes and hints at knowledge of specific staff names, suggesting a history of troubling interactions. The remarks imply not only a grief-filled timeline but also a fear that family members' advocacy was insufficient in the face of what they view as mismanagement or callous administrative behavior. These elements contribute to a larger distrust - families who feel they must constantly vigilantly monitor what happens to their loved ones and who warn others to keep their own relatives away.
Staffing realities emerge loudly in several accounts. A common figure is the overextended CNA trying to care for a high number of residents - "16 residents" is cited in one anecdote as an unsustainable ratio. The frustration is palpable: when a resident needs assistance, the wait can be prolonged, and some people feel compelled to call emergency services as a last resort. The frustration isn't only about time; it's about the sense that without constant family oversight, important needs - like timely bathroom assistance, wound care, or even simple daily routines like meals and hygiene - could fall through the cracks. In this light, the suggestion to "volunteer to help at homes in your community" reads as a practical plea to supplement scarce staff, not merely as a stereotype of cynical residents.
Amid the negative voices, there are a few powerful counterpoints that emphasize personal, positive experiences with Broad Acres. Several families describe staff who made a meaningful difference: CNAs who were described as great, personable, and attentive, who ensured the patient's care plan was discussed and respected, and who made the effort to connect with residents during daily activities. Some residents are portrayed as thriving in certain elements of the facility's routine - enjoying bingo, social outings, and meals in the dining room - an important reminder that quality of life can exist within a long-term care setting even when other systems falter. These stories underscore that frontline workers can be genuinely devoted and capable when they have support, training, and reasonable expectations placed upon them.
Disconnections between families and administration appear repeatedly as a source of frustration. One sister's discharge story stands out for its sense of procedural coldness: instead of coordinating post-discharge care, administration allegedly provided her sister's room to someone else, packed belongings into boxes, and left the family to navigate an unsettling transition without clear guidance. Another family recounts a mother's death during the pandemic with accusations that mask-wearing was not enforced and that the facility misrepresented the circumstances of the death, while still continuing to admit new residents to preserve occupancy and revenue. Cost is never far from the surface in these accounts: high monthly rates, shackled by shared rooms and limited personal care, are described as solvent in a way that allows the facility to keep operating even as families feel they are being asked to bear the burden of inadequate care.
Taken together, these narratives create a complex portrait: Broad Acres is not uniformly good or bad, but rather a place where care quality appears to hinge on a tangle of staffing, administration, safety practices, and the external pressures of operating within a profit-driven system. Some families report meaningful, even grateful, moments with compassionate aides and a facility that can feel like a comfortable home when it's functioning on a good day. Others recount dolorous experiences - perceived neglect, miscommunication, alleged misrepresentation of outcomes, and financial decisions that seem to overshadow residents' welfare. The underlying message across these stories is loud and clear: if you are considering Broad Acres, you should prepare to engage actively, scrutinize the care plan and daily routines, and be prepared to advocate relentlessly for your loved one. In the meantime, it's reasonable to verify with state regulators, review inspection histories, and talk to current residents and families to get a full, current sense of how the facility operates day to day.
26 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carleton Healthcare And Rehabilitation Center in Wellsboro, PA is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our spacious and fully furnished accommodations provide a cozy and welcoming atmosphere. Each room is equipped with cable or satellite TV, Wi-Fi/high-speed internet, telephone, and a kitchenette for the convenience of our residents. Housekeeping services are also provided to maintain cleanliness and tidiness.
At Carleton Healthcare And Rehabilitation Center, we prioritize the health and happiness of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes, ensuring they receive the appropriate diet and support.
Nutrition plays a vital role in maintaining good health, which is why we offer restaurant-style dining where residents can enjoy delicious meals prepared by our skilled culinary team. We cater to special dietary restrictions to accommodate any specific needs.
We understand the importance of staying active and socially engaged. That's why we provide scheduled daily activities that cater to various interests. Residents can participate in resident-run activities or join in on outings to nearby parks or cafes located just a short distance away. For those seeking spiritual fulfillment, there are numerous places of worship within close proximity.
Carleton Healthcare And Rehabilitation Center is conveniently located near various essential amenities such as pharmacies, physicians' offices, hospitals, transportation options, making it easy for residents to access necessary services when needed.
With our exceptional amenities, attentive care services, engaging activities, and convenient location near essential amenities, Carleton Healthcare And Rehabilitation Center is committed to providing a fulfilling assisted living experience for all our residents.
Carleton Healthcare And Rehabilitation Center is located at 10 West Avenue, Wellsboro, PA 16901 in Tioga County, Pennsylvania
Carleton Healthcare And Rehabilitation Center on seniors.fyi includes 6 photos including images showing landscaping, interior, architecture, garden, trees, windows, stairs, hallway, and more.
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