Twin Oaks Personal Care Home

Pros

• The staff at Twin Oaks provide helpful and attentive care to the residents.
• The food served at Twin Oaks is home-cooked and of high quality.
• The facility is immaculate and well-maintained.
• Residents at Twin Oaks get along well with each other.
• For the price, Twin Oaks offers exceptional value for care services.

Cons

• The care provided to clients at Twin Oaks is unsatisfactory, as evidenced by the long wait for basic requests like water.
• The staff dismisses the needs of residents with Alzheimer’s, prioritizing other patients over them.
• Residents are left to feed themselves, raising concerns about their well-being if they cannot do so independently.
• The reviewer does not recommend Twin Oaks Personal Care Home due to the poor treatment of their grandfather.

Review

The feedback regarding Twin Oaks Personal Care Home presents a stark contrast in experiences between different family members of residents, revealing the complexities and nuances involved in selecting a facility for aging loved ones. On one hand, there are commendable aspects highlighted by some families that appreciate the care and environment provided at Twin Oaks. On the other hand, significant concerns surface regarding the quality of attention given to individual clients, particularly in critical situations.

Positive sentiments expressed by some families emphasize the high standard of care their loved ones receive at Twin Oaks. They praise the staff for being helpful and attentive, creating an atmosphere that feels supportive and nurturing. Meals served at Twin Oaks are described as home-cooked, which adds a personal touch to meal times and caters to a more enjoyable dining experience for residents. Additionally, reviews highlight that the facility is immaculate—suggesting rigorous cleanliness standards are maintained—which often plays a crucial role in ensuring resident health and comfort. Many families believe that given the price point of services offered, it would be hard to find a better alternative when evaluating other personal care homes.

However, this positive perspective is overshadowed by troubling observations from another relative who had a disappointing visit with their grandfather. This review points out serious shortcomings in how residents are treated in specific scenarios. A notable instance involved the grandfather requesting a pitcher of water but having to wait nearly an hour before receiving it—an unacceptable delay for something as basic as hydration. The nurse's justification—that there were patients with “worse illnesses than Alzheimer's”—raises concerns about prioritization of care among residents based on perceived severity rather than their immediate needs.

Moreover, there seems to be an inadequate approach toward assisting residents during mealtimes. The grandson expresses alarm over his grandfather being expected to feed himself without assistance, raising valid questions about what happens if individuals cannot manage this task for themselves due to various physical or cognitive limitations. Such instances indicate potential oversights within staff training or resource allocation where vulnerable residents may not receive fundamentals like nutritional support.

Despite acknowledging some positive attributes about Twin Oaks, these distressing experiences led family members like this reviewer to make significant decisions concerning their loved one's care. They chose to relocate their grandfather into another facility that they felt would better meet his needs—a decision accompanied by relief upon reflection over their choice. This demonstrates how crucial it is for families to closely examine both anecdotal experiences and established protocols within care homes before making such important decisions.

Ultimately, while Twin Oaks Personal Care Home has its advocates who recognize its strengths in certain areas such as cleanliness and meal preparation, serious discrepancies exist in individual patient care quality that cannot be overlooked. For prospective residents and their families considering this facility, evaluating both sides of these testimonials may provide deeper insights into whether Twin Oaks can adequately cater to specific needs or if alternative options should be pursued for optimal eldercare solutions.

Cafes

• Milky Way Farms (2.5 miles)
• M-an-m's Cafe (4.3 miles)
• StacyKay's Cafe (16.1 miles)
• Night & Day Coffee Cafe (17.1 miles)

Places of Worship

• Fellowship Bible Church (2.6 miles)
• Church Of Christ Parsonage (3.2 miles)
• First Christian Church (3.3 miles)
• New Beginnings Ministry (3.9 miles)
• East Troy Baptist Church (4 miles)
• Leroy Independent Baptist Church (4.3 miles)
• First Baptist Church (4.7 miles)

Physicians

• Arnot Health (2.6 miles)
• Guthrie Troy Community Hospital (4.7 miles)
• Guthrie Troy (4.7 miles)
• Arnot Health (4.8 miles)
• Guthrie Clinic (5 miles)
• Guthrie Towanda (17 miles)
• Guthrie Clinic (17 miles)

Transportation

• U-Haul Neighborhood Dealer (4.1 miles)
• Nature's Reflections Taxidermy (4.4 miles)
• U-Haul Neighborhood Dealer (4.6 miles)
• U-Haul Neighborhood Dealer (7.5 miles)
• Bone Stripper (15.8 miles)
• U-Haul (16.1 miles)
• Enterprise Rent-A-Car (16.4 miles)

Pharmacies

• Brown's Pharmacy (4.2 miles)
• Cooke's Pharmacy (4.8 miles)
• Brown's Pharmacy (6.3 miles)
• Walmart Pharmacy (16.2 miles)
• Rite Aid (17 miles)
• CVS Pharmacy (17 miles)

Restaurants

• Subway (4.2 miles)
• Anthony's Bar & Grill (4.8 miles)
• China Restaurant (4.8 miles)
• Troy Lunch (4.8 miles)
• Building No. 9 Bar and Grille (4.8 miles)
• McDonald's (5 miles)
• Park Hotel Brewing Co. (6.1 miles)

Hospitals

• Troy Community Hospital (4.9 miles)
• Troy Community Hospital (5.4 miles)
• Memorial Hospital (17.1 miles)
• Memorial Hospital (17.2 miles)
• Personal Care Home Of Memorial Hospital (17.2 miles)

Parks

• Alparon Park (5.6 miles)
• Sunfish Pond County Park (6.1 miles)
• Mt. Pisgah (8 miles)
• Towanda Borough Rec Board (17.1 miles)

Theaters

• Keystone Theatre (17.1 miles)
• Bradford County Regional Arts Council (17.1 miles)