800 Elsie Street, Turtle Creek, PA 15145
For more information about senior living options: (866) 208-4318
Overall Review of Lgar Health And Rehabilitation
Pros
The staff are great, professional, and friendly.- He was treated with respect and dignity and received exceptional care from beginning to end.
- The establishment comes highly recommended for anyone seeking a nursing home for a loved one.
- Every nurse, aide, therapist, and employee has been wonderful—kind, caring, and encouraging.
- Jennifer Burger is described as the best CNA, taking care of everyone and everything.
Cons
The facility is unresponsive to family calls. - The mother’s nine-day stay was a nightmare, with mean nurses and uncaring aides.
- LGAR charged about $9,000 per month to Medicare for care.
- He almost died from dehydration, and staff did not send him to the hospital.
- He suffered pneumonia, cellulitis, and a staph infection that were untreated or undertreated.
- After hospitalization, they discharged him, claiming Medicare benefits had run out.
- The organization is described as inhumane, neglectful, and focused on money rather than patient well-being.
- LGAR is accused of putting on a good show for families while prioritizing payments.
Review
LGAR Health and Rehabilitation in Turtle Creek is best suited for families that need skilled nursing or short-term rehab and are prepared to be actively involved in oversight. The facility shows flashes of compassionate, individual attention from some staff, and certain residents report respectful treatment and meaningful care moments. However, the overall picture is highly inconsistent, and the best-fit choice hinges on the family’s ability to push for answers, track care, and intervene when needed. This is not a hands-off option; it rewards vigilance and decisive communication.
Those considering alternatives should prioritize facilities with proven reliability in communication, rapid responsiveness, and transparent accountability. If a care plan depends on consistent calls being returned, timely escalation to clinicians, and a steady staff presence, LGAR may fall short. Families facing complex medical needs, high-risk safety concerns, or a requirement for consistently proactive hospital-level monitoring should look elsewhere. In short, this is a facility where promises must be verified through direct interaction and ongoing follow-up.
On the positive side, reviewers highlight professional, friendly staff and moments of genuine compassion. The strongest praise centers on individual caregivers, nurses, aides, and therapists who are described as kind, capable, and encouraging. One resident’s family singled out a specific CNA for outstanding care, while another account emphasized dignity and respect during end-of-life care. These signals suggest that when the right people are on duty, quality can be high and the caregiving experience significantly improves a resident’s day-to-day life.
Yet the negative experiences are difficult to overlook and often dominate the decision calculus. Repeated reports describe chronic unresponsiveness, with calls left unanswered and requests for assistance not promptly addressed. Safety concerns surface in multiple accounts: dehydration requiring hospitalization, a fall in one day, and a cluster of serious infections that went under-treated. When a facility leaves families feeling powerless or forced to advocate aggressively for basic care, the risk to residents escalates. Compounding these issues are allegations of high charges and billing disputes linked to Medicare, culminating in claims that residents were discharged when funding or coverage ended, rather than when care needs dictated it.
The pros and cons clash in a way that makes the true value of LGAR heavily contingent on management and oversight. The presence of dedicated, capable staff can capably meet many short-term rehab goals or provide steady daily care for a time, but that potential is undermined by systemic gaps in responsiveness and safety culture. For a resident with modest needs and a family willing to monitor care closely, LGAR might deliver adequate results, especially if the stay is short and clear milestones are defined. For anyone with significant medical complexity or a need for consistent, proactive hospital-level attention, the risk of deteriorating health due to neglect or delays weighs heavily against it.
Practical steps are essential before committing. Prospective families should arrange multiple visits at different times to observe staffing patterns and responsiveness, and request candid conversations with the administrator and front-line supervisors about how concerns are tracked and resolved. Inquire about nurse-to-patient ratios, average response times, and the process for escalating urgent needs. Review current resident experiences beyond distant reviews, and ask for recent references from families with residents in similar conditions. Insist on a clear, written plan for hydration, medication management, and rapid hospital transfer when needed. If these protections cannot be demonstrated, or if the facility avoids concrete answers, it is prudent to keep looking. LGAR can be workable for select families who demand accountability and stay actively engaged, but for many, stronger, more reliably responsive options will deliver greater peace of mind.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Pittsburgh International (22 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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