LGAR Health & Rehab Ctr

Pros

• The staff is great, professional, and friendly.
• The facility's staff treated residents with respect and dignity and provided exceptional care from beginning to end.
• Every nurse, aide, therapist, and employee is wonderful, kind, caring, and encouraging.
• The care at LGAR is described as the best care yet from anyone.
• Jennifer Burger is praised as the best CNA, taking care of everyone and everything.

Cons

• One reviewer said the mother's 9-day stay was a nightmare, with mean nurses and uncaring aides, ending in an emergency room visit.
• Another reviewer claimed LGAR charged about $9,000 per month to Medicare to "take care of him."
• A reviewer alleged that in May, the father almost died there from dehydration because staff did not send him to the hospital until contacted from Texas.
• They stated that on August 1, he fell twice in one day and was hospitalized again; he was diagnosed with pneumonia, cellulitis, and a staph infection, all allegedly under-treated by LGAR.
• The reviewer said that after hospitalization, LGAR refused to readmit him, citing that Medicare benefits had run out.
• They described LGAR as a reprehensible organization that had the nerve to tell the family the father could not go back there.
• The reviewer asserted that LGAR's lack of attention led to hospitalization and that they used that as a reason to eject him.
• They asked what kind of inhumane organization would neglect and harass a defenseless elderly person and claimed they deserved dignity and respect.
• They accused LGAR of caring only about the money from Medicare rather than the patient's well-being.
• They claimed there is a special place in hell for non-caregivers and warned to beware of LGAR in Turtle Creek, PA.
• They criticized the facility as unresponsive and not returning calls when arranging skilled nursing or respite care.
• They suggested LGAR would put on a good show for families while being paid, implying the care was inadequate.

Review

What emerges from these mixed accounts of LGAR in Turtle Creek, PA is a facility that inspires strong feelings on both ends of the spectrum. Several reviewers flag persistent unresponsiveness and outreach problems, noting that attempts to arrange skilled nursing or respite care were met with little or no return calls. One commentator explicitly points out that all the reviews seem to be more than a year old and suggests the location's responsiveness mirrors a broader impression of neglect. In contrast, a different set of voices praises the place for its warmth and professionalism, implying that if one ever needed to be in a nursing home, LGAR would be a favorable choice.

Across several stories, staff are repeatedly described as professional and caring. A reviewer who would "pick this place" if they had to be in a home emphasizes "great staff, professional, friendly," suggesting a level of daily warmth and competence that leaves a positive impression. The husband of a resident with vascular dementia is described as having received respectful, dignified care from the start of his admission through the hospice period, with the family citing exceptional care "from beginning to end." A different family states that their mom's rehab experience involved nurses, aides, therapists, and all employees being wonderful, consistently kind, caring, and encouraging. In these narratives, LGAR is presented as capable of delivering compassionate, attentive care, and one caregiver, Jennifer Burger, is singled out as "the best CNA" who takes care of everyone and everything.

Yet the collective voice also includes vehement criticism, with several families recounting distressing, frightening, or even dangerous episodes. One reviewer explicitly refuses to give even a single star, recounting a nine-day stay during which they felt their mother was treated by mean nurses and uncaring aides, culminating in an emergency room visit. Another set of concerns centers on financial and administrative practices. A family states that LGAR took in their father after a stroke and charged roughly $9,000 per month to Medicare for their care, but later describes a troubling sequence in which dehydration nearly killed him and he was not initially sent to the hospital despite urgent concerns being raised from afar. Additional incidents include a fall from a chair that resulted in another hospital visit, followed by diagnoses of pneumonia, cellulitis, and a staph infection - conditions allegedly left undertreated or untreated under LGAR's supervision.

The most intense portions of the critiques focus on safety, timely care, and the impact of Medicare-related decisions. One reviewer claims a failure to respond promptly to dehydration and to transfer to hospital when necessary, followed by a dramatic, pointed accusation that the facility used the ending of Medicare-covered days as a pretext to discharge the patient. There are even broader moral condemnations: questions about the organization's humanity, insinuations of neglect and harassment, and accusatory language about prioritizing money over patient welfare. The sentiment runs deep: the father's care is framed not just as a medical failure but as a fundamental breach of dignity and respect for an elderly man who had served his country and his community.

Against these scalding concerns, the reviews repeatedly acknowledge that LGAR can, in some cases, deliver excellent, person-centered care. The reviewers who highlight positive experiences point to the kindness of staff, the presence of dedicated nurses and aides, and patient-orientated interactions that leave families feeling their loved ones are being treated well. The juxtaposition of praise and charge - of compassionate moments alongside allegations of neglect, improper discharge, or financial exploitation - paints LGAR as a facility whose quality appears highly variable, depending on the time, staff, and perhaps the specific unit or shift.

Taken together, these narratives suggest several practical takeaways for prospective families. The most credible throughline is that staff quality and responsiveness can vary, and the patient experience often hinges on the specific caregivers involved. Families should verify that communication channels are reliably open, request consistent updates, and ask detailed questions about hospital transfer protocols, hydration checks, and how medical decisions are documented and enacted. Given the financial and administrative concerns raised, it would be prudent to obtain clear explanations of Medicare coverage, billing practices, and discharge criteria upfront, and to seek corroboration from multiple staff members about any troubling incidents.

Despite the strong criticisms, there is a persistent thread of gratitude for individual staff members who deliver exceptional care. Jennifer Burger, specifically named by one reviewer as the best CNA, epitomizes the kind of dedicated, attentive care that families hope to see. For families evaluating LGAR, this juxtaposition of praise and complaint underscores a nuanced reality: the facility can provide meaningful, compassionate care in some cases, while serious concerns about safety, responsiveness, and financial conduct are voiced in others. If you're considering LGAR, it would be wise to visit, speak with multiple staff across shifts, interview administrators about safety and transfer protocols, and gather as much firsthand information as possible to form a complete picture.

Located in Turtle Creek, Pennsylvania, this area offers a variety of amenities and services that cater to seniors. With several pharmacies such as Rite Aid and CVS Pharmacy within a short distance, access to medication and healthcare supplies is convenient. There are also numerous dining options including Applebee's, Carl's Tavern, and Taco Bell for enjoyable meals out. Nearby physicians' offices like UPMC Physician Services and Community Family Practice ensure easy access to medical care. Additionally, parks like Monroeville Community Park and Filmet Park provide opportunities for outdoor recreation and relaxation. The presence of hospitals such as Forbes Hospital and LifeCare Hospitals of Pittsburgh-Monroeville offers peace of mind in case of any emergencies. Places of worship like St Bernadette Catholic Church and Faith Community Church cater to spiritual needs, while theaters like AMC Waterfront 22 offer entertainment options for leisure time enjoyment. This diverse range of facilities makes this part of Turtle Creek a convenient and comfortable place for seniors to consider for retirement living.

Pharmacies

• Rite Aid (1.3 miles)
• Rite Aid (1.4 miles)
• CVS Pharmacy (2.9 miles)
• Rite Aid (3.4 miles)
• CVS Pharmacy (3.6 miles)
• CVS Pharmacy (4 miles)
• Rite Aid (4.2 miles)

Restaurants

• Applebee's (1.3 miles)
• Carl's Tavern (1.4 miles)
• Taco Bell (1.4 miles)
• McDonald's (2.5 miles)
• Tai Pei-Tokyo Restaurant (2.5 miles)
• The Potato Patch (2.8 miles)
• McDonald's (2.9 miles)

Physicians

• UPMC Physican Services (2.2 miles)
• MyEyeDr (2.4 miles)
• Community Family Practice (2.8 miles)
• Joseph J Stuckert II, MD (2.8 miles)
• Children's Community Pediatrics - Monroeville Pediatric Associates (3.3 miles)
• Greater Pittsburgh Orthopaedic Associates - Monroeville (3.7 miles)
• Orthopedic Specialists Of UPMC (5.2 miles)

Cafes

• Parkside Cafe (2.8 miles)
• Panera Bread (3.5 miles)
• Starbucks (3.6 miles)
• Starbucks (5 miles)
• Bakery Square (5.9 miles)

Parks

• Monroeville Community Park (3.1 miles)
• Filmet Park (3.2 miles)
• Heritage Park (4.4 miles)
• Frick Park (4.8 miles)
• Frick Park Blue Slide Playground (5 miles)
• Renziehausen Park (5.5 miles)

Hospitals

• Healthsouth Rehabilitation Hospital of Greater Pittsburgh (3.2 miles)
• Forbes Hospital (4.1 miles)
• Forbes Regional Hospital (4.1 miles)
• LifeCare Hospitals of Pittsburgh-Monroeville (4.1 miles)
• UPMC McKeesport (4.4 miles)
• Southwestern Veterans Center (6 miles)

Places of Worship

• St Bernadette Catholic Church (3.3 miles)
• Faith Community Church (3.4 miles)
• First Presbyterian Church of Edgewood (3.6 miles)
• Saint Susanna (4 miles)
• North American Martyrs (4 miles)
• Saint Patrick Church (5.7 miles)
• Calvary Episcopal Church (6.1 miles)

Theaters

• AMC Waterfront 22 (5.1 miles)