Sayre Health Care Center
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151 Keefer Lane, Sayre, PA 18840
For more information about senior living options: (844) 490-3973
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The collection of experiences paints a troubling and inconsistent picture of care at this facility. Several reviewers express deep disappointment after short or transitionary stays, strongly suggesting that the environment and the approach to care do not align with what families expect for loved ones who are frail, confused, or elderly. One account describes a dementia unit as a place you wouldn't want for a loved one, arguing that "you can't put a man who has his mind just his body is failing in dementia unit and expect him to thrive." The sentiment repeats in variations: care that feels impersonal, a sense that the facility isn't a good fit, and a warning to others not to choose this place.
The personal narratives emphasize a perceived lack of attentiveness and responsiveness. Families report rarely seeing staff during visits, with "I went a few times in the 2 weeks and rarely saw anyone except a few other residents." Call bells are described as going unanswered for long stretches - one specific instance cites a 41-minute delay before assistance was provided. Patients were said to be left in dangerous situations, such as being put on bed pans despite doctors' orders to get them up and about, or being left unattended in the dining hall for hours. Such details contribute to an overarching impression of safety concerns and inadequate monitoring.
Staff conduct and professionalism are recurring flashpoints. Several reviewers describe a mix of experiences: "two nurses who were good and only one decent aide," contrasted with aides who are "inattentive and self involved," sometimes seen on their phones in the linen room, ignoring call bells. There are also reports of unprofessional or disrespectful behavior, including nurses who engage in personal conversations about their hair, eyelashes, and health problems in front of patients. In one noted moment, a nurse, when asked about an injection, replied, "I knew I forgot something!" - a remark that underscored a perception of casualness about essential care. The presence of staff who are "not licensed to be there or work in that capacity" further exacerbates concerns about the consistency and safety of care.
There is also a striking divergence in experiences regarding dignity and abuse. One review explicitly accuses staff of being physically rough and disrespectful, and going so far as to describe abusive behavior toward patients who aren't able to advocate for themselves. The same review notes a lack of professionalism and even personal judgments being made about residents in front of others. On the other side of the spectrum, a different voice reports a very positive experience: a family member who is currently a resident is described as receiving attentive and kind care, with the facility being clean, welcoming, and highly recommended by someone who has long-term-care experience and believes staff performed well.
Interwoven with these stark contrasts are mid-range observations about other aspects of care and the physical environment. Therapy appears to be a bright spot in some accounts - PT staff are described as "great," with at least one remark that a particular staff member was abrasive but the overall therapy team made a difference. Housekeeping is praised in one review as "wonderful and very nice except for one," while kitchen staff are described as kind and accommodating, even though the overall quality of food is criticized for heavy reliance on carbs and a lack of fresh fruit or vegetables. The physical plant itself gets mixed mentions: some reviewers describe a modern facility, while others describe a bed and environment that feel old or uncomfortable, including a hospital bed and a poor mattress experience during a hospital-to-recovery stay.
The staffing situation looms large across multiple testimonials. Several reviewers point to being under-staffed, which they believe directly impacts quality and responsiveness. Complaints range from not enough staff to effectively engage residents in physical therapy or daily activities, to a general sense that staff are stretched too thin to provide the level of individualized attention families expect. One review explicitly notes the problem of under-staffing: "Not enough staff to keep on top of taking care of the patients." Another mentions practical limitations, such as having only "one portable phone" for family members to reach a loved one, compounding the difficulty of maintaining communication during a potentially stressful time.
Among the most impactful themes is the mixed message about quality versus comfort. Some reviewers concede the facility is clean and modern and that certain staff members and therapy teams deliver compassionate, competent care. Others recount experiences that feel dangerous, neglectful, or disrespectful, casting doubt on the overall reliability of the care environment. In one personal testimony, a family member summarizes the stakes succinctly: the care was "meh," the interactions with staff were inconsistent and at times alarming, and the overall impression was that the facility is not a good match for a vulnerable loved one. Yet another review contrasts this by saying a family member's care was excellent, with staff being attentive and accommodating to the family, underscoring the variability in care from one unit or shift to another.
Taken together, the narratives portray a facility with significant strengths in some areas - modern facilities, clean spaces, considerate housekeeping, and certain compassionate therapists or nurses - while simultaneously presenting a pattern of under-staffing, inconsistent attentiveness, and troubling safety and behavioral concerns. For families evaluating this place, the message is clear: outcomes appear highly dependent on individual staff and shifts, and there are serious red flags to be weighed, particularly regarding safety, call-bell responsiveness, and the overall quality and consistency of daily care. If a decision is made to pursue admission here, it would be crucial to conduct thorough, repeated visits, speak with multiple caregivers across different shifts, and insist on clear, documented protocols for safety, medication administration, and escalation of concerns to prevent the distress and negative experiences described by several reviewers.
Sayre Health Care Center is an assisted living community located in Sayre, PA. With a wide range of amenities and care services, this community strives to provide a comfortable and supportive environment for its residents.
The amenities at Sayre Health Care Center are designed to enhance the quality of life for residents. A beauty salon is available for haircuts and styling, ensuring that residents can maintain their personal appearance. Cable or satellite TV is provided for entertainment purposes, while the community operated transportation offers convenience for outings and appointments. A computer center allows residents to stay connected with loved ones and access information online. The dining room offers restaurant-style dining with a variety of meals prepared by the staff. In addition, a fitness room is available to promote physical wellness. The fully furnished apartments create a home-like atmosphere, and private bathrooms ensure privacy.
Care services at Sayre Health Care Center prioritize the well-being of residents. With a 24-hour call system and supervision, assistance is readily available whenever needed. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive proper medications according to their schedules, while special dietary restrictions are accommodated with diabetes diet options and meal preparation services.
Residents at Sayre Health Care Center benefit from various activities to keep them engaged and socially active. Concierge services are available to cater to individual preferences and needs. Fitness programs promote physical health, while planned day trips allow residents to explore new places outside the community. Resident-run activities provide opportunities for socialization among peers, and scheduled daily activities create structure in daily routines.
Sayre Health Care Center also boasts a convenient location with several nearby facilities and amenities. There are parks nearby for outdoor enjoyment, numerous pharmacies for medication needs, physicians' practices for medical consultations, restaurants for dining options, transportation options for traveling around the area conveniently, places of worship for spiritual fulfillment, and hospitals nearby in case of medical emergencies.
Overall, Sayre Health Care Center offers a comprehensive assisted living community with a range of amenities, care services, and nearby facilities to ensure the comfort and well-being of its residents.
Sayre Health Care Center is located at 151 Keefer Lane, Sayre, PA 18840 in Bradford County, Pennsylvania
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