Elderwood At Waverly

Pros

• The staff and CNAs at the memory unit are top-notch, demonstrating care and compassion for the residents.
• The activities staff effectively engage residents, fostering a family atmosphere within the facility.
• The reviewer observed high-quality care during their daily visits over the year their mother resided there.
• Overall, the facility provides an exceptional level of support and engagement for its residents.

Cons

• The mother-in-law was unhappy with her experience at Elderwood at Waverly due to poor communication regarding her quarantine status.
• The staff did not adequately inform the mother-in-law about the reasons for her extended quarantine.
• The facility was understaffed, leading to inadequate attention for patients.
• The air conditioning in both of the mother-in-law's rooms was broken for several days, causing discomfort.
• Calls for assistance often went unanswered or were met with dismissive responses from the staff.

Review

The experiences shared about Elderwood at Waverly present a stark contrast in perspectives regarding care and treatment within the facility. On one hand, there are significant concerns raised by family members regarding the quality of care and communication, while on the other, there are glowing reviews from those who have had positive experiences, particularly in its memory care unit. This juxtaposition highlights important issues that can arise in healthcare facilities, especially when it comes to the elderly.

One family member expressed deep dissatisfaction with their mother-in-law's experience at Elderwood at Waverly. According to their account, she was placed in quarantine for an unspecified reason and was informed that her isolation would last a certain number of days. However, without any further communication or explanation as to why her status changed, she was put back into quarantine again. Such lack of transparency can lead to feelings of frustration and helplessness for patients and their families, emphasizing a critical need for better communication from staff to patients and their loved ones.

Additionally, during her nearly three-week stay at Elderwood at Waverly, the individual reported that staff members were often unresponsive when she attempted to reach out for assistance on behalf of her mother-in-law. The response she received—that the staff could not attend to one patient solely because they had others—reflects a systemic issue with understaffing. When facilities cannot adequately support their residents due to a lack of personnel, it raises profound concerns about patient care quality. Understaffed environments can strain caregiving capacities, leading to inadequate attention toward each resident's needs.

Compounding these issues was another concerning aspect: broken air conditioning units in both rooms where the resident stayed. Living without adequate climate control can significantly impact an individual’s comfort level and overall well-being—especially for elderly individuals who may be more sensitive to temperature fluctuations. This situation leads to further questions regarding maintenance responsiveness within the facility and how quickly concerns around basic amenities are addressed.

In stark contrast to these grievances is the positive feedback surrounding Elderwood's memory unit. A second reviewer provided a passionate endorsement of this section of the facility, praising the attentiveness and compassion exhibited by both staff members and certified nursing assistants (CNAs). They described the environment created by activities staff as engaging and familial—a crucial element for enhancing quality of life among residents suffering from cognitive impairments like dementia or Alzheimer's disease.

This review emphasizes how impactful dedicated staff can be in creating not only a safe but also an enriching living space for memory care patients. The sense of community fostered through engaging activities may play a vital role in improving residents' emotional health, offering them opportunities for socialization and mental stimulation which are essential aspects of holistic eldercare. It is clear from this account that when facilities excel in staffing levels and approachability, they can create genuinely supportive environments conducive to improved health outcomes.

Ultimately, these contrasting reviews illustrate fundamental challenges faced by long-term care facilities like Elderwood at Waverly: balancing resource allocation with quality patient care while ensuring effective communication among all parties involved. The testimonials reflect an urgent call for improvements in staffing levels across shifts while simultaneously highlighting exemplary practices worth emulating within specialized units such as memory care centers. Ongoing assessment based on resident experiences will be crucial as management endeavors to bridge gaps between diverse perceptions of service delivery within this multifaceted healthcare environment.

Places of Worship

• Kingdom Hall of Jehovah S Witnesses (0.3 miles)
• Southern Baptist Convention (0.4 miles)
• Grace Episcopal Church (0.9 miles)
• St James Parish (1 miles)
• Christian & Missionary Alliance Church (1.1 miles)
• First Presbyterian Church (2.3 miles)
• Sayre Christian Church (2.6 miles)

Restaurants

• Soprano's Italian Market (0.3 miles)
• Becky's Diner (1.1 miles)
• Coaches Pizza (1.1 miles)
• Sam's Bar & Grill (1.3 miles)
• McDonald's (1.3 miles)
• Original Italian Grille (1.6 miles)
• Bluestone Brewing Company (1.7 miles)

Pharmacies

• Waverly Pharmacy (0.7 miles)
• Waverly Pharmacy (1.1 miles)
• CVS Pharmacy (1.4 miles)
• Rite Aid (1.8 miles)
• Twin Tier (2.3 miles)
• Clinic Pharmacy Guthrie (2.3 miles)
• Walmart Pharmacy (2.4 miles)

Physicians

• Guthrie Pediatric Center (1.2 miles)
• Guthrie Waverly Eye Care (1.2 miles)
• Guthrie Sayre (1.9 miles)
• Guthrie Robert Packer Hospital (1.9 miles)
• Dr Alley's Office (2.1 miles)
• Guthrie Otolaryngology - Sayre (2.2 miles)
• Guthrie Walk-In Care - Sayre (2.3 miles)

Transportation

• Williams Auto Rental (2 miles)
• Alamo (3.9 miles)
• U-Haul (11.9 miles)
• U-Haul Neighborhood Dealer (13.9 miles)

Hospitals

• Guthrie Healthcare System (2.2 miles)
• St Joseph's Hospital (14.9 miles)

Parks

• Round Top Recreation Area (4.2 miles)
• Miller's Pond Park & Playground (14.2 miles)
• Eldridge Park (15 miles)

Cafes

• Owego Soft Serve (6 miles)