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3.4 from 31 reviews
5 stars
15
4 stars
4
3 stars
0
2 stars
1
1 stars
11
Overall Review of Elderwood At Waverly
common10 reviews mention this
Therapy and care get mixed
Residents describe both strong therapy help and serious care gaps during rehab.
Several reviewers say staff and therapy teams helped them improve, including praise for pain support and âback on my feetâ progress. Others report problems during rehab, including being pushed out after insurance ended and feeling they were left without needed support. A few accounts also point to therapy services like speech, physical, and occupational therapy being provided, while others describe neglect or an inability to meet specific care needs. Overall, the rehab experience reads as inconsistent from one stay to the next.
caveat3 reviews mention this
Communication is a major issue
Reviewers frequently mention communication problems around quick changes in condition.
One family member describes not getting calls during a rapid decline and needing to keep checking in repeatedly for updates. Another reviewer says they were told about quarantine timing, but then communication about why the patient was brought back in wasnât clear. On the positive side, one reviewer says the facility kept them informed during COVID and made virtual check-ins easier. Taken together, communication appears uneven across experiences.
common5 reviews mention this
Dining satisfaction varies
Dining reviews swing between âfood was goodâ and reports of very poor meals.
Some residents and families report good food, including specific menu items and praise for meals during rehab. Others describe severe dissatisfaction, including complaints about being left in unsanitary conditions and calling out food as âhorrendous.â One reviewer also says the kitchen would make whatever they wanted to eat. With restaurant-style dining listed among the communityâs features, the reviews still suggest results vary by stay.
caveat5 reviews mention this
Cleanliness is praised, but disputed
Cleanliness shows up as both a comfort and a recurring concern.
Several reviews describe the building as clean and the environment as well kept. At the same time, some accounts include serious complaints about being left in filthy conditions for hours and concerns tied to skin breakdown. One reviewer also calls out understaffing while describing a difficult experience in a body-storage-like setting. Overall, cleanliness is a frequent point of agreement on the positive side, but the negative reviews are strong enough to make it a clear caveat.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
200 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Elmira Corning Regional (21 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Kingdom Hall of Jehovah S Witnesses (0.3 miles)
Southern Baptist Convention (0.4 miles)
Grace Episcopal Church (0.9 miles)
St James Parish (1 miles)
Christian & Missionary Alliance Church (1.1 miles)
Elderwood At Waverly on seniors.fyi includes 7 photos including images showing landscaping, building, exterior, physical therapy, rehabilitation, exercise, healthcare, trees, and more.
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Healthcare, Rehabilitation, Physical Therapy, and Exercise
Parking and Aerial View
Assistance
Chapel
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