Bethany Village

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Bethany Village

3005 Watkins Road, Horseheads, NY 14845

For more information about senior living options: (844) 490-3973

3.9 from 12 reviews
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Assisted Living Memory Care Skilled Nursing Facility

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    Overall Review

    Pros

    • pro The Courtyards at Bethany Village is described as modern, organized, and very well-maintained, providing a welcoming atmosphere for residents and visitors alike.
    • pro The staff, particularly Melanie, is noted for being friendly, informative, and understanding of families' needs during the touring process.
    • pro Residents enjoy a clean and inviting dining area with well-prepared meals and various daily activities that promote socialization.
    • pro Many reviews highlight the positive environment and excellent care provided to residents, contributing to their overall happiness and comfort.
    • pro The facility offers engaging activities for residents, fostering an enjoyable community experience that family members appreciate.
    • pro Volunteer experiences at Bethany Village reveal a professional atmosphere where residents are treated with respect and care by staff who know them personally.

    Cons

    • pro The Alzheimer's unit at Bethany Village is poorly designed, as the elevator can only fit one wheelchair, making accessibility difficult for residents.
    • pro The facility has a persistent odor of urine, contributing to an overall unpleasant atmosphere.
    • pro Some rooms in the Alzheimer’s unit were described as cold and clammy, failing to create a comfortable living environment for residents.
    • pro There are complaints about the understaffing in the facility, leading to inadequate attention and care for the elderly residents.
    • pro Residents are reportedly left alone in wheelchairs for long periods, indicating a lack of engagement and social interaction.
    • pro The facility is described as depressing and disappointing by families who found conditions unacceptable for their loved ones.
    • pro The security measures at the facility are lacking, with no personnel available to screen visitors or ensure resident safety.
    • pro Some staff members were noted to be untrained and not attentive to residents' needs, which raised concerns about quality of care.

    Review

    The Courtyards at Bethany Village has garnered a mixed bag of reviews, with many praising its modern facilities and attentive staff, while others express significant concerns regarding care quality and environmental conditions. The facility’s ambiance is typically described as clean, organized, and inviting. Visitors remark on the state-of-the-art amenities available to residents, highlighting the cleanliness and maintenance of communal areas such as the dining room and recreational spaces. Reviewers often mention the positive experiences they had during tours; Melanie, one of the tour guides, stands out for her informative and gracious demeanor. She effectively communicated the various amenities offered to residents while providing necessary documentation throughout the visit.

    One key feature that stood out during tours was the design of individual rooms within The Courtyards. Although some visitors noted that these rooms were relatively small, they still found them adequately equipped with essential furnishings like covered spaces and drawers that catered well to memory care needs. Importantly, several reviews indicated satisfaction with the absence of kitchenettes in memory care units, alleviating any concerns about safety for residents who might not be able to use heated appliances correctly. Nature also plays an important role in enhancing residents’ experience since The Courtyards boasts outdoor paths adjacent to a natural area complete with a pond and old orchard.

    While many reviews highlight positive aspects concerning cleanliness and overall organization at The Courtyards at Bethany Village, contrasting opinions emerge from others who have experienced different branches or areas within Bethany Village itself. Some reviewers express deep dissatisfaction with one specific Alzheimer's unit situated on the second floor of a different facility known simply as "The Bethany." They describe it as poorly lit, overcrowded, and distinctly unwelcoming—characteristics attributed in part to insufficient staffing levels resulting in inadequate attention given to residents' needs. There are alarming mentions of deteriorating conditions where elderly individuals are left unattended for extended periods which raises serious ethical concerns about resident supervision.

    Further elaborating on negative experiences within facilities tied to Bethany Village, multiple families recount their horror stories involving neglectful conditions accompanied by unpleasant odors lingering throughout these establishments. One family specifically mentioned witnessing interactions among staff that suggested inconsistency in training quality or attentiveness towards caregiving duties. This has led some relatives to believe there is not enough accountability present within management structures for addressing these serious shortfalls in care provision.

    In stark contrast to those negative experiences of some reviewers lies testimony from those who maintained a generally favorable opinion regarding their relatives' stays at Bethany facilities over time. Multiple accounts reflect appreciation for organized activities designed around fostering socialization among residents—activities ranging from wheelchair aerobics sessions to concerts featuring local bands have reportedly sparked joy among participants despite cognitive challenges posed by illnesses like Alzheimer’s disease. Significant emphasis is placed on how responsive staff members are when tending back-to-basic needs such as meal times or medication deliveries while facilitating freedom for mobile seniors wishing to interact socially beyond their rooms.

    Overall impressions suggest that while venues associated with The Courtyards appear modernized with considerable potential benefits through structured programs dedicated towards enhancing well-being within an enhanced living environment; systemic flaws do exist rooted deeply into specific units across larger network systems affiliated with Bethany Village itself leading ultimately contributing greatly varied views surrounding resident experience consistency between locations under this umbrella brand identity altogether impacting choices made by families seeking suitable placements conducive towards eldercare improvements that matter most—not just structurally but healthily too.

    Features

    Housing

    • 144 resident community capacity 144 resident community capacity
    • Studio apartments Studio apartments

    Types of Care

    • Assisted Living Assisted Living
    • Memory Care Memory Care
    • Skilled Nursing Facility Skilled Nursing Facility

    Amenities

    • Air-conditioning Air-conditioning
    • Beautician on-site Beautician on-site
    • Beauty salon Beauty salon
    • Cable or satellite TV Cable or satellite TV
    • Computer center Computer center
    • Dining room Dining room
    • Fitness room Fitness room
    • Full kitchen Full kitchen
    • Fully furnished Fully furnished
    • Gaming room Gaming room
    • Garden Garden
    • Housekeeping services Housekeeping services
    • Kitchenette Kitchenette
    • Laundry Laundry
    • Move-in coordination Move-in coordination
    • Outdoor space Outdoor space
    • Private bathrooms Private bathrooms
    • Resident parking Resident parking
    • Restaurant-style dining Restaurant-style dining
    • Small library Small library
    • Telephone Telephone
    • Wellness center Wellness center
    • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

    Transportation

    • Community operated transportation Community operated transportation
    • Transportation & parking Transportation & parking
    • Transportation arrangement Transportation arrangement
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
    • Transportation to doctors appointments Transportation to doctors appointments

    Care Services

    • 12-16 hour nursing 12-16 hour nursing
    • 24-hour call system 24-hour call system
    • 24-hour supervision 24-hour supervision
    • Activities of daily living assistance Activities of daily living assistance
    • Assistance with bathing Assistance with bathing
    • Assistance with dressing Assistance with dressing
    • Assistance with transfers Assistance with transfers
    • Diabetes diet Diabetes diet
    • Meal preparation and service Meal preparation and service
    • Medication management Medication management
    • Mental wellness program Mental wellness program
    • Mild cognitive impairment Mild cognitive impairment
    • Special dietary restrictions Special dietary restrictions
    • Specialized memory care programming Specialized memory care programming

    Dining

    • Diabetes diet Diabetes diet
    • Special dietary restrictions Special dietary restrictions

    Activities

    • Community-sponsored activities Community-sponsored activities
    • Concierge services Concierge services
    • Fitness programs Fitness programs
    • Planned day trips Planned day trips
    • Resident-run activities Resident-run activities
    • Scheduled daily activities Scheduled daily activities

    Languages Spoken

    • English English

    Description

    Bethany Village in Horseheads, NY is an assisted living community that offers a range of care services and amenities to meet the needs of its residents. With a focus on memory care and skilled nursing, Bethany Village provides 24-hour call system and supervision, as well as assistance with activities of daily living such as bathing, dressing, and transfers.

    The community boasts a variety of amenities to enhance the comfort and convenience of its residents. A beautician is available on-site at the beauty salon for personal grooming needs. Residents can enjoy their favorite shows or movies with cable or satellite TV in their fully furnished accommodations. Community-operated transportation ensures that residents have access to local destinations, including doctors' appointments. The computer center provides opportunities for residents to stay connected online, while the fitness room encourages physical activity.

    Dining at Bethany Village is designed to accommodate special dietary restrictions, ensuring that all residents receive nutritious meals. The dining room offers restaurant-style dining for a pleasant and social eating experience.

    An array of activities are available to keep residents engaged and entertained. Concierge services are provided for any additional assistance needed. Fitness programs promote overall well-being and health. Planned day trips offer opportunities for exploration and adventure. Resident-run activities allow individuals to take part in planning events that interest them, fostering a sense of community involvement. Scheduled daily activities ensure there is always something to do.

    The surrounding area offers convenient access to essential services and amenities. Two cafes provide options for nearby dining experiences outside the community. Two parks offer green spaces for enjoying nature and outdoor activities. Three pharmacies are conveniently located for medication needs. With 16 physicians nearby, residents have easy access to healthcare professionals when needed. For entertainment options, there are 21 restaurants within close proximity as well as one theater for cultural experiences.

    Overall, Bethany Village in Horseheads, NY offers a comfortable and supportive environment with exceptional care services, numerous amenities, engaging activities, and convenient access to essential services and nearby attractions.

    Nearby Places of Interest

    Hospitals

    • Arnot Hospital (0.1 miles)
    • St Joseph's Hospital (6.5 miles)

    Physicians

    • Orchard Family Health Care (0.1 miles)
    • Arnot Medical Services (1.2 miles)
    • Ivy Obstetrics & Gynecology (1.5 miles)
    • Arnot Medical Building (1.7 miles)
    • Arnot Ogden Medical Center (1.7 miles)
    • Elmira Orthopedic Associates, PC (1.7 miles)
    • Dr nayo's Office (1.7 miles)

    Pharmacies

    • Health Mart Pharmacy (0.3 miles)
    • Geroulds Pharmacy Refill Rx Line (0.4 miles)
    • Walmart Pharmacy (1.9 miles)
    • Wegmans (5.4 miles)
    • Weis Markets Pharmacy (6.3 miles)
    • Hendersons Drug Store (6.6 miles)
    • Gerould's Pharmacy (6.7 miles)

    Restaurants

    • Sugar & Spice Restaurant (0.8 miles)
    • The Diner (1.1 miles)
    • Tanino Ristorante Italiano (1.2 miles)
    • Friendly's (1.3 miles)
    • Rita's Italian Ice (1.6 miles)
    • Guiseppe's Pizzeria (1.7 miles)
    • Cracker Barrel (1.9 miles)

    Places of Worship

    • First United Methodist Church (1.2 miles)
    • His Tabernacle Family Church (1.4 miles)
    • Elmwood Avenue Baptist Church (3.6 miles)
    • Southern Baptist Convention (3.7 miles)
    • Elmira Foursquare Church (3.7 miles)
    • Word of Faith Church (4.7 miles)
    • The Bridge (5.5 miles)

    Parks

    • Teal Park (1.4 miles)
    • Eldridge Park (4.6 miles)
    • Tanglewood Nature Center (5.6 miles)
    • Pirozzolo Park (7.3 miles)

    Cafes

    • Starbucks (1.8 miles)
    • Panera Bread (2.6 miles)

    Theaters

    • Regal Arnot Mall (2.5 miles)
    • Elmira Drive-In Theatre (6.3 miles)

    Transportation

    • Elmira/Corning Regional Airport (ELM) (3.3 miles)
    • Totem Taxi (6.2 miles)

    Frequently Asked Questions

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