Elcor Nursing And Rehabilitation Center
Save48 Colonial Drive, Horseheads, NY 14845
For more information about senior living options: (844) 490-3973
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The staff were wonderful and caring. The therapists were great and helped residents regain strength to return home. The staff helped residents get back on their feet quickly. Therapy was excellent. The food was very good. Each department was educated and helpful. The administration and ED staff provided great care and were described as one of a kind.
The doors lock when no one is at the front desk, trapping residents inside and creating a liability for the facility. The place is filthy and stinks, with an elderly resident in a wheelchair begging for help that goes unanswered. The center promises care but delivers neglect and indifference toward residents' needs. A resident missed multiple meals because the kitchen ran out of food, with no diabetic-friendly options available. Medications were altered or stopped without proper authorization. A resident contracted COVID, was moved to a private room, and was neglected or not fed. Laundry services had no hot water for days, resulting in unsanitary conditions and the use of a washcloth described as clean but inadequate. There is no one running the facility on weekends, leaving residents without care or oversight. A family member died after a fall, with neglect cited as a contributing factor.A broad range of experiences threads through the recent set of reviews for this care facility, painting a picture that is as troubling as it is contradictory. On the most urgent level, several reviewers allege terrifying safety and security failures. One describes being locked inside the building when there was no one at the front desk, lamenting that doors could trap a visitor and daring even to imagine breaking a window to escape. The fear and inconvenience are described in stark terms - twenty minutes spent wandering the halls searching for an employee, and the sense that anything could go wrong when help isn't readily available. This isn't framed as a mere complaint about inconvenience; it's a distressing claim that the administration may be risking serious liability by allowing doors to behave this way on any given day.
Cleanliness and basic comfort are another dominant theme. A number of accounts describe the facility as dirty or unhygienic, sometimes with specific, upsetting scenes: an elderly woman in a wheelchair left in the hall begging for care until a relative intervened; a general sense that the place stinks and is filthy; and a fear that the environment itself was contributing to a sense of neglect. The emotional impact is clear, with one reviewer even calling it a "Disgraceful" situation and saying they wouldn't even trust a pet there. The visceral reaction is intense, and the repetition of similar anecdotes around cleanliness and attentiveness lends weight to the impression that some residents are not receiving the basic dignity and comfort they deserve.
A recurring sentiment among several reviewers is that the facility may appear to offer care or hope but fails to deliver in meaningful, safety-critical ways. One person captures this disappointment with a line that frames the broader critique: "The only thing worse than a disease, is a nursing center that pretends to care. This place promises hope, and instead takes away more than what the disease ever could." This kind of condemnation couples emotional frustration with concerns about accepted standards of care, suggesting that what families expect from a place that bills itself as a care facility is not what they experience.
There are also very concrete complaints about nutrition, medication management, and infection control. A relative staying after a broken foot describes missed meals on multiple occasions due to limited food stock and a kitchen that closes early; there is only one meal option, with no diabetic choices, leaving residents with insufficient dietary accommodations. Even more troubling, medications were reportedly altered - taken off certain therapies and some dosages cut in half - without clear medical justification. The review notes that the resident contracted COVID while in the facility, was moved to a private room, and then experienced periods of forgetting to feed her. Yet, despite these serious lapses, the reviewer concedes that the person did benefit from physical therapy. This juxtaposition - significant failures alongside a redeeming facet of care - appears echoed in other accounts that describe food problems, inconsistent feeding, and alarmingly mixed outcomes.
Practical operations and weekend coverage emerge as another painful thread. One reviewer complains that the facility has "no one running this place on weekends," citing open wounds, clothes with urine in the bathroom, and a general sense of neglect during times when staffing is sparse. The combination of weekend gaps and substandard laundry or housekeeping services contributes to a perception that the facility can't reliably provide consistent, day-to-day care. Other comments reinforce this theme, with mentions of open cuts, urine-stained clothes, and a broader sense that basic cleanliness and safety checks aren't being enforced.
The strongest and most piercing notes are the accusations of mistreatment and neglect, sometimes described in stark terms as abuse. A reviewer calls the place "absolutely disgusting" and claims extreme neglect, while another describes a situation so grave that the family contemplates contacting authorities and even sheriffs. One particularly grave account states that a loved one, after an amputation and medical neglect, was left to deteriorate in bed, and another reviewer asserts that a family member died after falls and inadequate attention. Some reviews convey a sense of impersonal bureaucracy - staff more focused on their own conversations than on patient needs - while others speak of rude or unsympathetic supervisors. Taken together, these statements convey a powerful fear that vulnerable residents might be at risk of serious harm without timely intervention.
In the midst of the horror stories, there are clear counterexamples of positive experiences. A subset of reviews describes staff and care that left a distinctly different impression. One reviewer notes that a nurse was good and that care was safe, especially regarding COVID precautions, with others describing warm, capable interaction and genuine help. There are mentions of well-trained therapists and knowledgeable nursing staff who made meaningful differences in rehabilitation, recovery, and daily living. A pair of accounts - one from a family member of a patient and another from an individual who was treated there - depict staff that were "wonderful and caring," efficient at getting back on their feet, and delivering therapy that helped patients return home. In these cases, the food, therapy, and overall care are described as strong points, and the reviewers express gratitude for the professionals who did meet high standards.
Taken as a whole, the reviews present a facility whose residents' experiences range from deeply distressing to genuinely positive. The most alarming reports center on safety lapses, neglect, and even harassment or abuse, painting a vision of a place that may fail to meet fundamental standards of care. Yet there are also stories of compassionate, competent staff and effective rehabilitation, suggesting that outcomes and experiences depend on the specific staff, departments, and moments in time. For families considering this facility, the message is clear: a wide variance in quality exists, with some encounters leaving lasting, negative impressions and others offering hope through dedicated caregivers and successful therapy. If anything, the collection calls for a thorough, independent review of procedures, staffing, and safety protocols to protect residents and restore trust for families who deserve reliable, humane care.
305 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Elmira Corning Regional (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elcor Nursing and Rehabilitation Center in Horseheads, NY is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a gaming room for entertainment. Residents can also enjoy the outdoors in the garden or outdoor spaces provided. Housekeeping services ensure that residents have a clean and comfortable environment.
The dining room offers restaurant-style dining with special dietary restrictions accommodated. A small library and wellness center are available for residents' relaxation and health needs. Wi-Fi/high-speed internet is provided for convenience.
In terms of care services, Elcor Nursing and Rehabilitation Center provides round-the-clock call system and supervision to ensure resident safety. Assistance with daily activities such as bathing, dressing, and transfers is offered. Medication management and meal preparation are also provided. A mental wellness program is available to support residents' emotional well-being.
The community offers transportation arrangements for non-medical purposes, including community-operated transportation and transportation to doctors' appointments. Move-in coordination is provided to make the transition into the community smoother.
Elcor Nursing and Rehabilitation Center is conveniently located with several nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, places of worship, theaters, and hospitals. Residents can access these facilities easily when needed.
Overall, Elcor Nursing and Rehabilitation Center provides a comprehensive range of amenities and care services in a comfortable setting to support the well-being of its residents in Horseheads, NY.
Elcor Nursing And Rehabilitation Center is located at 48 Colonial Drive, Horseheads, NY 14845 in Chemung County, New York
Elcor Nursing And Rehabilitation Center on seniors.fyi includes 5 photos including images showing landscaping, flag, outdoor seating, building, outdoors, trees, outdoor, tree, and more.
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Outdoors
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