Manorcare Health Services-Pittsburgh

Pros

• The family brought in a TV to enhance the entertainment options for residents.
• Physical therapy sessions provide some level of activity, allowing residents to engage in movement.
• Family members are attentive and advocate for their loved ones, ensuring they receive care and support when needed.
• Despite challenges, relatives show dedication by visiting and providing assistance to their family members.
• The facility's location offers an opportunity for family visits, allowing loved ones to stay connected.

Cons

• The facility has a strong, unpleasant smell that makes it uncomfortable for residents and visitors.
• There are holes in the walls of the bedrooms, indicating poor maintenance and lack of care.
• The staffing is limited, resulting in inadequate attention to residents' needs.
• Residents are often left alone in their rooms with little to no interaction or activities to engage them.
• The common area lacks basic amenities, such as a television, contributing to a dull and uninviting environment.
• Physical therapy sessions are minimal and do not provide adequate support for residents' rehabilitation.
• The bathrooms are dirty, reflecting poor hygiene standards within the facility.
• The overall atmosphere feels old and hospital-like, creating a claustrophobic experience for residents.
• Residents with specific needs, like urinary incontinence, receive insufficient care and assistance from staff.
• Meals are frequently overlooked or not provided in a timely manner, leaving residents without proper nutrition.
• A resident was found naked and soaking wet without proper care before discharge, showcasing neglect from the staff.
• Promises of follow-up regarding complaints were unfulfilled by management, indicating a lack of accountability.

Review

ManorCare Health Services in Pittsburgh has been the subject of concerning reviews from family members of patients, shedding light on what seems to be a troubling and neglectful environment. The experiences shared point to various issues ranging from inadequate staff support to unclean facilities and a lack of essential services that are expected in a healthcare setting.

One of the primary complaints involves the overall conditions within the facility. Family members have described an unpleasant odor permeating the environment, accompanied by visible signs of neglect, such as holes in the bedroom walls. This physical deterioration is compounded by limited staffing; residents reportedly sit alone for long periods, as aides appear to be scarce and unable to provide consistent support or companionship. Such neglect raises alarms about the quality of care provided to vulnerable individuals who depend on regular assistance.

The facility’s recreational offerings—or lack thereof—have come under fire as well. Reports indicate that there are minimal activities available for residents, with only a single room containing chairs but no television or entertainment options. The absence of stimulating environments can lead to feelings of isolation among residents, further degrading their mental health and overall well-being. This stagnation is particularly alarming considering that many patients require not just medical attention but also social interaction and engagement in order to thrive during their stay.

Physical therapy services have also raised concerns among families. While it was noted that residents are taken for therapy sessions, these encounters seem insufficiently rigorous or comprehensive. Families reported that simple exercises like leg lifts and walking a short distance do not adequately address rehabilitation needs; the lack of tailored programs further emphasizes a troubling trend toward superficial treatment rather than engaging therapeutic practices designed to promote recovery.

Hygiene standards at ManorCare Health Services have been highlighted as particularly worrisome by both families and relatives accessing care at this facility. Reviews mention dirty bathrooms and unsanitary conditions throughout different areas, which can pose significant health risks for patients already grappling with frailty or incapacity due to age or illness. Such oversight not only reflects poorly on operational management but potentially jeopardizes patient safety—a critical aspect when dealing with those in need of constant care.

One specific account involves an individual suffering from Alzheimer’s disease who faced egregious disregard for her basic needs during her two-week respite stay at ManorCare. Her family reported instances where she was left unattended, resulting in prolonged discomfort due to urinary incontinence—a condition requiring regular monitoring and intervention from staff members trained in caring for such challenges. On one occasion, upon arrival for discharge, family members found her naked in bed without proper clothing or hygiene management, indicating gross negligence of care protocols expected within such facilities.

In light of these accounts, it's evident that there is an urgent need for scrutiny regarding the operations at ManorCare Health Services-Pittsburgh. Families deserve assurance that their loved ones will receive not just medical attention but humane treatment within clean surroundings staffed by attentive caregivers committed to improving each resident's quality of life. Without systemic changes addressing staff training levels, maintenance issues, activity provision, and hygiene practices, it’s unlikely that anything will improve within this critical sector dedicated to elderly care and rehabilitation—and families will continue to advocate tirelessly against such dismal conditions faced by vulnerable populations they hold dear.

This area of Pittsburgh, Pennsylvania offers a mix of amenities and services that could be appealing for senior living. With several cafes, restaurants, pharmacies, physicians' offices, and hospitals within close proximity, residents would have easy access to essential daily needs. The presence of parks like Schenley Park and Frick Park provides opportunities for leisurely walks and outdoor activities. Additionally, the nearby theaters offer entertainment options for those looking to enjoy movies or shows. The accessibility to public transportation options like the Amtrak station and bus terminal also ensures ease of travel for seniors who may not drive. Overall, this area presents a convenient and potentially comfortable setting for senior living in Pittsburgh.

Cafes

• Arriviste Coffee Bar (0.1 miles)
• Redstart Roasters (0.7 miles)
• Starbucks (0.9 miles)
• Bakery Square (0.9 miles)
• Trace Brewing (1.2 miles)
• Brooklyn Bagel At Arsenal (1.8 miles)
• Panera Bread (1.8 miles)

Restaurants

• 5801 Video Lounge & Cafe (0.2 miles)
• Wendy's (0.3 miles)
• McDonald's (0.6 miles)
• Primanti Bros. Restaurant and Bar Penn Ave (0.6 miles)
• Spork (0.7 miles)
• East End Brewing Company (1.2 miles)
• The Porch at Schenley (1.4 miles)

Pharmacies

• Rite Aid (0.2 miles)
• Walgreens (0.4 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (1 miles)
• Stanton Negley Drug Company (1.2 miles)
• Rite Aid (1.2 miles)
• Rite Aid (1.3 miles)

Physicians

• Aiken Medical Building (0.3 miles)
• Bellissimo Plastic Surgery & Medi Spa (0.5 miles)
• Western Psychiatric Institute and Clinic of UPMC (1.6 miles)
• Plastic and Reconstructive Surgery (1.7 miles)
• Kaufmann Medical Building (1.8 miles)

Hospitals

• Hillman Cancer Center (0.5 miles)
• Western Pennsylvania Hospital labor and delivery (0.8 miles)
• Western Pennsylvania Hospital (0.8 miles)
• UPMC Children's Hospital of Pittsburgh (1.3 miles)
• VA Pittsburgh Healthcare System (1.6 miles)
• UPMC Presbyterian (1.7 miles)
• University of Pittsburgh Medical Center (1.7 miles)

Places of Worship

• Calvary Episcopal Church (0.6 miles)
• First Presbyterian Church of Edgewood (3 miles)

Parks

• Schenley Park (1.5 miles)
• Arsenal Park (1.7 miles)
• Leslie Park Field (1.8 miles)
• Frick Park (1.9 miles)
• Frick Park Blue Slide Playground (2 miles)
• Aspinwall Riverfront Park (2.8 miles)
• Filmet Park (3.4 miles)

Transportation

• Amtrak - Pittsburgh Station (3.2 miles)
• Bus Station (3.2 miles)

Theaters

• AMC Waterfront 22 (3.4 miles)