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Manorcare Health Services - Shadyside in Pittsburgh, PA

Manorcare Health Services - Shadyside is a nursing home community in Pittsburgh, PA.

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Manorcare Health Services - Shadyside in Pittsburgh, PA

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  • Interior

    A spacious and well-lit lobby area with seating and a reception desk.

  • Bedroom

    A shared hospital room with two beds, equipped with essential furniture and a window providing natural light.

  • Windows

    A bright dining area with tables and chairs near large windows with curtains.

  • Kitchen

    A modern kitchen with wooden cabinets and appliances including a refrigerator, microwave, dishwasher, and a nearby laundry area.

  • Appliances

    A laundry room with a washer, dryer, and cabinet space in a kitchen area.

  • Exercise Equipment

    A spacious rehabilitation room equipped with various exercise machines and therapy tables.

  • Gym

    A treadmill is set up in a fitness room, ready for use.

  • Healthcare

    A hospital room with two beds separated by curtains, featuring bedside tables and lamps.

  • Rehabilitation

    A well-equipped physical therapy room with exercise machines and parallel bars.

5609 Fifth Avenue, Pittsburgh, PA 15232

For more information about senior living options: (866) 208-4318

3 from 61 reviews
5 stars
20
4 stars
9
3 stars
5
2 stars
3
1 stars
24

Overall Review of Manorcare Health Services - Shadyside

caveat 18 reviews mention this

Cleanliness complaints are frequent

Several residents and families report serious cleanliness and odor problems.

A recurring concern in the reviews is the physical condition of rooms and common areas, including reports of strong urine smells, dirty rooms, and housekeeping lapses. Some reviewers describe visible mess or items left behind, while others mention surfaces and equipment that were not being kept clean. There are also a smaller number of reviews that say the facility looks and feels clean and well kept, but the negative cleanliness mentions appear often enough to stand out.

caveat 13 reviews mention this

Call response and communication draw fire

Residents and families report delayed or missed responses to requests.

Multiple reviews describe difficulty getting help when needed, including phones not answered and call buttons going unanswered for extended periods. Several families also report gaps in day-to-day communication, such as not being informed about care details, medications, or changes promptly. Some reviews connect this to understaffing or staff being too busy, while others mention being pleased with communication and follow-through—creating a wide spread in experiences.

common 13 reviews mention this

Caring staff show up in reviews

Many reviews describe staff as kind, friendly, and responsive to concerns.

Alongside the negative experiences, many reviewers say staff members were welcoming, professional, and respectful. Several describe nurses and aides as attentive to requests, willing to walk to rooms to check on patients, and able to make visits feel supportive. Reviewers also mention positive interactions like help with special diets and glucose checks, and some describe the staff as caring enough that their loved ones felt safe and secure.

caveat 6 reviews mention this

Food quality is mixed

Food gets mixed feedback, including complaints about portions and quality.

Some reviews report that meals were not good enough or left residents hungry, while others criticize the food as inedible. A few reviewers had a better experience, describing the food as enjoyable and a dinner that looked good and was finished. Because both complaints and positive notes appear, food seems to vary by meal, diet needs, or day-to-day execution.

  • A bright dining area with tables and chairs near large windows with curtains.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Pittsburgh International (16 miles away) Pittsburgh International (16 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Bellissimo Plastic Surgery & Medi Spa (0.2 miles)
  • Aiken Medical Building (0.5 miles)
  • Western Psychiatric Institute and Clinic of UPMC (1.6 miles)
  • Plastic and Reconstructive Surgery (1.6 miles)
  • Kaufmann Medical Building (1.7 miles)

Cafes

  • Arriviste Coffee Bar (0.4 miles)
  • Bakery Square (0.9 miles)
  • Redstart Roasters (1 miles)
  • Starbucks (1.2 miles)
  • Trace Brewing (1.5 miles)
  • Panera Bread (1.7 miles)
  • Brooklyn Bagel At Arsenal (2.1 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Rite Aid (0.6 miles)
  • Walgreens (0.7 miles)
  • Rite Aid (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Stanton Negley Drug Company (1.5 miles)
  • Rite Aid (1.5 miles)

Restaurants

  • 5801 Video Lounge & Cafe (0.5 miles)
  • Wendy's (0.6 miles)
  • McDonald's (0.9 miles)
  • Primanti Bros. Restaurant and Bar Penn Ave (1 miles)
  • Spork (1 miles)
  • East End Brewing Company (1.2 miles)
  • The Porch at Schenley (1.3 miles)

Places of Worship

  • Calvary Episcopal Church (0.6 miles)
  • First Presbyterian Church of Edgewood (2.7 miles)

Hospitals

  • Hillman Cancer Center (0.7 miles)
  • Western Pennsylvania Hospital labor and delivery (1.1 miles)
  • Western Pennsylvania Hospital (1.1 miles)
  • VA Pittsburgh Healthcare System (1.6 miles)
  • UPMC Presbyterian (1.6 miles)
  • UPMC Children's Hospital of Pittsburgh (1.7 miles)
  • University of Pittsburgh Medical Center (1.7 miles)

Parks

  • Schenley Park (1.2 miles)
  • Frick Park (1.5 miles)
  • Frick Park Blue Slide Playground (1.6 miles)
  • Arsenal Park (2 miles)
  • Leslie Park Field (2.1 miles)
  • Aspinwall Riverfront Park (3 miles)
  • Filmet Park (3.1 miles)

Theaters

  • AMC Waterfront 22 (3.1 miles)

Transportation

  • Amtrak - Pittsburgh Station (3.2 miles)
  • Bus Station (3.3 miles)

Frequently Asked Questions

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