Manorcare Health Services - Shadyside

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  • Interior

    A spacious and well-lit lobby area with seating and a reception desk.
  • Bedroom

    A shared hospital room with two beds, equipped with essential furniture and a window providing natural light.
  • Windows

    A bright dining area with tables and chairs near large windows with curtains.
  • Kitchen

    A modern kitchen with wooden cabinets and appliances including a refrigerator, microwave, dishwasher, and a nearby laundry area.
  • Appliances

    A laundry room with a washer, dryer, and cabinet space in a kitchen area.
  • Exercise Equipment

    A spacious rehabilitation room equipped with various exercise machines and therapy tables.
  • Gym

    A treadmill is set up in a fitness room, ready for use.
  • Healthcare

    A hospital room with two beds separated by curtains, featuring bedside tables and lamps.
  • Rehabilitation

    A well-equipped physical therapy room with exercise machines and parallel bars.

Manorcare Health Services - Shadyside

5609 Fifth Avenue, Pittsburgh, PA 15232

For more information about senior living options: (844) 490-3973

2.5 from 8 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff care at Shadyside ManorCare was reported to be very good, with supportive and kind interactions from both caregivers and management.
  • pro Many residents enjoyed the food provided at the facility, highlighting a positive aspect of their stay.
  • pro Some staff members were recognized for being hardworking and willing to go the extra mile for patients in need.
  • pro Monthly meetings were held with patients and families to discuss health updates, medications, and activities, fostering open communication.
  • pro One resident experienced significant improvement in their condition after transferring to another facility, suggesting that attentive care can lead to positive outcomes.
  • pro The facility maintained a clean environment, which contributed positively to residents' comfort.
  • pro Overall, some families felt reassured about their loved ones being cared for by knowledgeable and caring nursing staff.

Cons

  • pro The staff at the facility often respond rudely to concerns raised by family members about patient care and safety.
  • pro Residents have experienced falls and injuries without sufficient preventive measures in place, leading to dissatisfaction with the level of care provided.
  • pro Garbage cans and portable toilets are not regularly cleaned, contributing to an unsanitary environment for residents.
  • pro Communication with administrative staff is poor, resulting in families receiving last-minute notices about insurance issues and inadequate information about their loved ones' care.
  • pro Some nursing staff appear indifferent or lacking in knowledge, frequently avoiding family members when they have questions or concerns.
  • pro There is a noticeable disparity in the quality of care among staff members, with only a few being genuinely attentive and hardworking.
  • pro New patients do not receive adequate information or preparation before admission, forcing families into difficult situations when placements do not work out.

Review

The experiences shared by families and residents at the Shadyside ManorCare facility paint a complex picture of care, communication, and overall satisfaction. Reviewers express a mix of gratitude for some staff members while highlighting significant shortcomings in service delivery, responsiveness, and equipment. The tone ranges from frustration to appreciation but consistently underscores the need for improvements in patient monitoring and cleanliness.

One recurring concern is the issue of falling and inadequate supervision. A family member described their father’s repeated falls despite assurances from staff that lowering his bed and providing a nurse call bell would prevent further accidents. When they sought reassurance about increased monitoring, they encountered unprofessional behavior from another staff member who dismissed their concerns with a harsh comment suggesting they pay for 24-hour care elsewhere if they expected constant attention. This disregard for family concerns not only reflects poorly on individual staff conduct but raises broader questions about facility policies regarding resident safety.

Another reviewer voiced overwhelming disappointment regarding their grandmother's care. Following an incident where she fell out of bed requiring stitches, her condition deteriorated with visible bruising and sores attributed to neglectful hygiene practices. Reports indicate unsanitary conditions, including unchanged garbage cans and bedding, which compounded frustrations over lack of timely communication regarding insurance coverage that left families scrambling to arrange alternative care with little notice. These systemic issues highlight failures in operational management at the facility level.

Conversely, some reviews offer positive reflections on the quality of care received within this environment. One resident highlighted excellent support from both nursing staff and rehabilitation professionals following surgery for serious injuries. This individual noted kindness, politeness, and effective responses to calls for assistance during their two-month stay, along with acknowledgment of cleanliness despite admitting that the physical design lacked warmth or charm. This contrast demonstrates that while negative experiences prevail in many accounts, there are also pockets of excellence among staff dedicated to patient recovery.

A similar sentiment emerged from one reviewer whose elderly father-in-law received commendable treatment throughout a prolonged stay post-surgery. The praise included mention of fabulous staff interactions alongside satisfying meal services that contributed positively to his experience at the facility over fourteen weeks. Such testimonials showcase that certain caregivers are genuinely committed to ensuring residents feel comfortable and well-cared-for during their time at ManorCare.

Despite these positive anecdotes, several reviewers emphasized critical lapses in staffing practices when admitting new patients without adequate assessments or preparation needed for specialized care requirements. Families reported being thrust into chaotic situations without proper information about how those patients would be managed upon arrival—often resulting in rushed decisions leaving families feeling unsupported during vulnerable times.

In conclusion, while Shadyside ManorCare has its share of nurses who exhibit compassion and dedication amidst challenging workloads, systemic deficiencies create an environment fraught with frustration for many families seeking quality care for loved ones. Honest communication between administrative personnel and families remains essential; without it, trust deteriorates rapidly amidst conflicting feelings ranging from relief over skilled individuals’ efforts contrasted against distress over unaddressed needs or troubling incidents like falls or hygiene problems affecting patient dignity alike.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Pittsburgh International (16 miles away) Pittsburgh International (16 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Shadyside is an assisted living community located in Pittsburgh, PA. It offers a range of amenities and care services to cater to the needs of its residents. The community features a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space for the comfort and convenience of its residents. It also provides a gaming room, small library, and outdoor space for recreation and relaxation.

For dining options, Manorcare Health Services - Shadyside has a dining room with restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are also accommodated.

The community offers various care services such as 24-hour call system and supervision to ensure the safety and well-being of its residents. Assistance with activities of daily living including bathing, dressing, and transfers is provided by trained staff members. Medication management and diabetes diet are also available for those who require it.

Residents can engage in a variety of activities offered at Manorcare Health Services - Shadyside. Concierge services are available to assist with planning day trips and resident-run activities. Fitness programs are also provided to promote physical well-being.

The community is conveniently located near numerous cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals to provide easy access to essential services and recreational opportunities for its residents.

Overall, Manorcare Health Services - Shadyside offers a comfortable living environment with comprehensive care services and amenities that aim to enhance the quality of life for its residents.

Nearby Places of Interest

Physicians

  • Bellissimo Plastic Surgery & Medi Spa (0.2 miles)
  • Aiken Medical Building (0.5 miles)
  • Western Psychiatric Institute and Clinic of UPMC (1.6 miles)
  • Plastic and Reconstructive Surgery (1.6 miles)
  • Kaufmann Medical Building (1.7 miles)

Cafes

  • Arriviste Coffee Bar (0.4 miles)
  • Bakery Square (0.9 miles)
  • Redstart Roasters (1 miles)
  • Starbucks (1.2 miles)
  • Trace Brewing (1.5 miles)
  • Panera Bread (1.7 miles)
  • Brooklyn Bagel At Arsenal (2.1 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Rite Aid (0.6 miles)
  • Walgreens (0.7 miles)
  • Rite Aid (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Stanton Negley Drug Company (1.5 miles)
  • Rite Aid (1.5 miles)

Restaurants

  • 5801 Video Lounge & Cafe (0.5 miles)
  • Wendy's (0.6 miles)
  • McDonald's (0.9 miles)
  • Primanti Bros. Restaurant and Bar Penn Ave (1 miles)
  • Spork (1 miles)
  • East End Brewing Company (1.2 miles)
  • The Porch at Schenley (1.3 miles)

Places of Worship

  • Calvary Episcopal Church (0.6 miles)
  • First Presbyterian Church of Edgewood (2.7 miles)

Hospitals

  • Hillman Cancer Center (0.7 miles)
  • Western Pennsylvania Hospital labor and delivery (1.1 miles)
  • Western Pennsylvania Hospital (1.1 miles)
  • VA Pittsburgh Healthcare System (1.6 miles)
  • UPMC Presbyterian (1.6 miles)
  • UPMC Children's Hospital of Pittsburgh (1.7 miles)
  • University of Pittsburgh Medical Center (1.7 miles)

Parks

  • Schenley Park (1.2 miles)
  • Frick Park (1.5 miles)
  • Frick Park Blue Slide Playground (1.6 miles)
  • Arsenal Park (2 miles)
  • Leslie Park Field (2.1 miles)
  • Aspinwall Riverfront Park (3 miles)
  • Filmet Park (3.1 miles)

Theaters

  • AMC Waterfront 22 (3.1 miles)

Transportation

  • Amtrak - Pittsburgh Station (3.2 miles)
  • Bus Station (3.3 miles)

Frequently Asked Questions

Where is Manorcare Health Services - Shadyside?
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