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Manorcare Health Services Shadyside in Pittsburgh, PA

Manorcare Health Services Shadyside is a nursing home community in Pittsburgh, PA.

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Manorcare Health Services Shadyside in Pittsburgh, PA

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Manorcare Health Services Shadyside

5609 Fifth Ave, Pittsburgh, PA 15232

To contact a resident: (412) 362-3500

For more information about senior living options: (866) 208-4318

3 from 54 reviews
5 stars
18
4 stars
8
3 stars
5
2 stars
2
1 stars
21

Overall Review of Manorcare Health Services Shadyside

caveat 11 reviews mention this

Care is uneven and often criticized

Residents and families describe serious care gaps and delays.

Several reviews describe problems with day-to-day care and follow-through, including medication issues and call-bell or phone responsiveness. Families also describe situations where residents appear left unattended for extended periods, or where staff communication feels unreliable. A number of reviews frame these issues as staffing shortfalls that make it difficult to get timely help.

caveat 14 reviews mention this

Facility cleanliness draws strong backlash

Multiple residents and families report persistent cleanliness and odor concerns.

Cleanliness is one of the most consistent negative themes, with repeated mention of rooms smelling or feeling dirty and housekeeping not keeping up. Some reviewers describe hygiene and comfort issues that add to their concern, including items left behind and residents left in soiled conditions. A smaller set of reviews does praise cleanliness and a pleasant atmosphere, but the complaints about odors and dirty rooms show up often.

caveat 11 reviews mention this

Staffing and communication issues recur

Communication problems and staffing strain come up repeatedly.

Across reviews, families mention difficulty getting through by phone, delayed responses to call buttons, and times when help seems hard to obtain. Some reviewers connect these frustrations to understaffing, describing small tasks or basic care as not being handled in a timely way. Others contrast this with moments of good help, but the recurring theme is that coverage can fall short.

common 12 reviews mention this

Many praise caring, responsive staff

Many reviewers describe staff as kind, welcoming, and responsive.

Even with substantial criticism elsewhere, a clear group of reviews highlights friendly staff interactions, from check-in and visiting to hands-on care. Reviewers describe nurses and aides as approachable, professional, and attentive to requests. A few comments also describe a reassuring environment that helped residents or family feel safe during visits and transitions.

caveat 3 reviews mention this

Food quality is a frequent concern

Several reviews say the food and meal portions disappoint.

Food shows up as another recurring complaint, including descriptions of meals that were not good enough or left residents hungry. Some reviewers also contrast expectations with what they received during stays. At the same time, there are a couple of positive meal mentions, including descriptions of dinner looking good.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • Pittsburgh International (16 miles away) Pittsburgh International (16 miles away)

Care Services

  • High acuity care High acuity care

Nearby Places of Interest

This particular part of Pittsburgh, Pennsylvania, offers a diverse range of amenities and services that cater to the needs of seniors. With several physicians, pharmacies, and hospitals in close proximity, residents have easy access to medical care. Additionally, there are various cafes and restaurants for socializing and enjoying meals out. The nearby parks provide opportunities for outdoor recreation and relaxation. The presence of places of worship also allows for spiritual fulfillment. Public transportation options such as bus stations and an Amtrak station ensure ease of travel for seniors who may not drive. Overall, this area provides a convenient and vibrant environment for senior living.

Physicians

  • Bellissimo Plastic Surgery & Medi Spa (0.2 miles)
  • Aiken Medical Building (0.5 miles)
  • Western Psychiatric Institute and Clinic of UPMC (1.6 miles)
  • Plastic and Reconstructive Surgery (1.6 miles)
  • Kaufmann Medical Building (1.7 miles)

Cafes

  • Arriviste Coffee Bar (0.4 miles)
  • Bakery Square (0.9 miles)
  • Redstart Roasters (1 miles)
  • Starbucks (1.2 miles)
  • Trace Brewing (1.5 miles)
  • Panera Bread (1.7 miles)
  • Brooklyn Bagel At Arsenal (2.1 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Rite Aid (0.6 miles)
  • Walgreens (0.7 miles)
  • Rite Aid (0.9 miles)
  • CVS Pharmacy (1.1 miles)
  • Stanton Negley Drug Company (1.5 miles)
  • Rite Aid (1.5 miles)

Restaurants

  • 5801 Video Lounge & Cafe (0.5 miles)
  • Wendy's (0.6 miles)
  • McDonald's (0.9 miles)
  • Primanti Bros. Restaurant and Bar Penn Ave (1 miles)
  • Spork (1 miles)
  • East End Brewing Company (1.2 miles)
  • The Porch at Schenley (1.3 miles)

Places of Worship

  • Calvary Episcopal Church (0.6 miles)
  • First Presbyterian Church of Edgewood (2.7 miles)

Hospitals

  • Hillman Cancer Center (0.7 miles)
  • Western Pennsylvania Hospital labor and delivery (1.1 miles)
  • Western Pennsylvania Hospital (1.1 miles)
  • VA Pittsburgh Healthcare System (1.6 miles)
  • UPMC Presbyterian (1.6 miles)
  • UPMC Children's Hospital of Pittsburgh (1.7 miles)
  • University of Pittsburgh Medical Center (1.7 miles)

Parks

  • Schenley Park (1.2 miles)
  • Frick Park (1.5 miles)
  • Frick Park Blue Slide Playground (1.6 miles)
  • Arsenal Park (2 miles)
  • Leslie Park Field (2.1 miles)
  • Aspinwall Riverfront Park (3 miles)
  • Filmet Park (3.1 miles)

Theaters

  • AMC Waterfront 22 (3.1 miles)

Transportation

  • Amtrak - Pittsburgh Station (3.2 miles)
  • Bus Station (3.3 miles)

Frequently Asked Questions

Where is Manorcare Health Services Shadyside?

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