3300 Henry Avenue, 7Th Floor, Phila, PA 19129
For more information about senior living options: (844) 490-3973
The management is excellent and responds to concerns. The doctors are informative. The main nurses are nice. Tulip Special Care deserves a 5-star rating and makes a difference. The staff is wonderful and they really care about patients. They helped her sit up, stand, talk, and eat solid food, showing meaningful improvement.
The place is horrible; they cause patients to die. The staff should be ashamed of how they treat patients and of the neglect they show. There were no accommodations for a deaf patient, and staff could not communicate with her. The patient had to be interpreted for by a family member using an iPad because the nurses and therapists would not communicate. The patient waited for hours to be changed and was left in waste with the nurse call button effectively unusable. Medications were administered without informing her what they were. They failed to notify families about COVID-19 infections and did not provide timely wound care updates. The care was negligent and abusive, with references to contacting Adult Protective Services.Tulip Special Care in Philadelphia is best suited for families that are prepared to stay deeply involved and push for accountability, rather than expecting consistently seamless day-to-day care. The resident most likely to thrive here would be one whose needs can be met with aggressive advocacy, frequent check-ins, and rapid escalation when concerns arise. This is a setting where a family member or designated representative becomes an essential co-care partner, ready to coordinate with staff, doctors, and administration to keep care on track.
Those who should seriously consider alternatives include families seeking reliably high-touch care with steady staffing, transparent communication, and consistent bedside attention. The reviews show repeated concerns about responsiveness, wound and feeding management, and timely updates, which translates into a high risk for residents who require steady monitoring or who cannot advocate effectively for themselves. Deaf or hard-of-hearing residents, in particular, may encounter meaningful communication barriers unless substantial accommodations are reliably in place. For anyone without the bandwidth to supervise care daily, this facility may present more risk than reassurance.
On the upside, there are signals of improvement that stand out when leadership is engaged. A few reviewers highlight responsive management, informative physician communication, and a willingness to address concerns promptly. Some families experienced meaningful discharge planning support and ongoing post-discharge assistance, suggesting that when administration is aligned and proactive, the facility can mobilize to resolve issues. However, these positives are unevenly distributed and do not erase the broader pattern of serious care gaps reported by other families.
The core drawbacks are severe enough to demand serious scrutiny before choosing Tulip Special Care. Multiple accounts describe neglect that led to hospital readmissions or ICU transfers, unsatisfactory wound care, prolonged delays in basic needs like meals and hygiene, and inconsistent medication administration. Reports of miscommunications with staff, difficulty reaching the nursing team, and even misdiagnoses or mishandled equipment amplify concerns about overall safety. A pattern emerges of patients being left unattended, sometimes for long stretches, and of family members having to intervene to obtain basic care.
How the favorable elements interact with the drawbacks matters for decision-making. If a family is convinced that current leadership can sustain meaningful, ongoing improvements - through transparent weekly updates, clearer care plans, and consistent bedside attention - the partial wins may be worth pursuing with strict oversight. But without demonstrable, sustained progress across staffing reliability, prompt response times, and dependable medical oversight, the pros do not meaningfully offset the substantial safety risks. Prospects improve only if management maintains visible accountability, clear communication channels, and proven protocols that prevent neglect.
In the end, Tulip Special Care should be approached as a high-stakes choice. It may work for families who can dedicate significant advocacy resources and insist on rigorous, documented care standards. For others, especially those needing consistent, predictable care or with residents who cannot advocate effectively, exploring higher-rated options with stronger safety records is prudent. If Tulip is pursued, require concrete assurances: staffing stability metrics, weekly formal care updates, rapid escalation processes, and undeniable evidence of improved wound, feeding, and medication management. The decision hinges on the ability to convert fragile moments into dependable care through relentless family involvement and unwavering administrative accountability.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tulip Special Care in Philadelphia, PA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a variety of features to enhance the quality of life for its residents, including a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, and a fitness room.
Residents can enjoy fully furnished accommodations with private bathrooms and access to outdoor spaces such as gardens. Dining at Tulip Special Care is restaurant-style with special dietary restrictions accommodated. There is also a small library available for leisurely reading.
In terms of care services, the community offers 24-hour call systems and supervision to provide assistance whenever needed. Trained staff members are available to help with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration. Additionally, Tulip Special Care offers mental wellness programs and special dietary restrictions for those with specific needs.
The community focuses on promoting an active lifestyle through various activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
Located in Philadelphia, Tulip Special Care benefits from its proximity to numerous amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters,and hospitals.
Overall,Tulip Special Care provides a nurturing environment where seniors can receive personalized care while enjoying a range of amenities and engaging in enriching activities within close proximity to essential services in Philadelphia.
Tulip Special Care is located at 3300 Henry Avenue, 7Th Floor, Phila, PA 19129 in Philadelphia County, Pennsylvania
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