39Th And Market Sts, Philadelphia, PA 19104
For more information about senior living options: (844) 490-3973
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The hospital and its staff are wonderful and provide reliable medical services in the region. The doctors and nurses are amazing, especially the THRIVE program physicians who understand patients' problems and go out of their way to help. The staff, including Dr. Pierorazio and the urology team, are kind, patient, and professional. The care after the airlift has been truly amazing, and the staff are thanked for saving the patient's daughter. The patient had an excellent experience after surgery, with incredibly helpful, pleasant, and attentive staff; Gabby went above and beyond. The staff were thoughtful and caring, with nurses Miyoung and Sara being incredible. The facility's staff are thorough, exceptionally professional and polite at every turn, and even the wheelchair escort was courteous; the experience would be highly recommended. The waiting room experience featured friendly staff who listened, with no wait observed.
The ER was so crowded that patients sat in the waiting room for almost eight hours with no idea whether they would be helped. A child in the ER endured five hours of pain with a visibly broken collarbone and fractured ribs. Overall, the service was terrible. A patient was promised follow-up but received no contact after about a month. A caller described the staff as unfriendly, unprofessional, and not helpful, and could not secure an appointment. An appointment was canceled with a generic letter and no explanation or apology. A wife of a patient reported the ER stay began at 3:00 am with no one bringing medication, and she hopes the place closes down. None of the wounds were treated, and the patient left with an infection. Security staff were described as totally and completely unprofessional. The nursing staff were described as subpar and mostly incompetent. The ER hallway experience was unacceptable, with patients left in pain and without medications for hours. Personal belongings were allegedly stolen by staff, including a zippo lighter and a buck knife.Across a wide range of experiences, Penn Presbyterian and the broader Penn Medicine system come through as places where many patients feel genuinely cared for by dedicated, capable professionals. Multiple reviews repeatedly praise the overall dedication of the staff - the doctors, nurses, and support teams - who often go out of their way to listen, explain, and guide patients through difficult medical journeys. In particular, the THRIVE program and its doctors are singled out for their understanding and proactive approach to patients' problems, with one reviewer noting that the THRIVE team "definitely understand your problems, and go out of their way to help you and see you get on the proper path." Other comments echo this sentiment, describing the Drs and nurses as "absolutely Amazing people" and the entire experience as "fantastic," especially in the urology department where Dr. Pierorazio and supporting staff like Gianna, Jose, Linda, Michelle, and Mike are remembered for kindness, patience, and professionalism.
Several reviewers recount experiences that reinforce a strong sense of care and competence. One person praised the hospital's performance from check-in through post-operative recovery, describing the staff as thorough, exceptionally professional, and polite at every turn, including the seemingly small but meaningful kindness of a wheelchair escort. Another review highlights how a team of doctors and nurses addressed concerns with attentiveness, answering questions during the stay and supporting early discharge when the patient felt ready. The sentiment is that, when things go well, the hospital can deliver highly positive, patient-centered care with a human touch that makes a meaningful difference in recovery and comfort.
Meanwhile, Penn Presbyterian is also remembered for a life-saving mission. A family shared that their daughter's life was saved after being airlifted to Penn Presbyterian from another hospital, and while the patient has a long road ahead, the care received there is described as "truly amazing" and a pivotal turning point toward recovery. This family's gratitude emphasizes that the hospital has the capacity to provide high-stakes, life-sustaining treatment and to serve as a lifeline in critical moments, reinforcing the positive reputation many patients hold for Penn Presbyterian in the realm of urgent and complex care.
Yet, the same facilities are far from perfect in the eyes of all patients. A recurring thread across many reviews is the experience in the Emergency Department, where overcrowding often translates into extended waits and limited access to medications or timely treatments. One account describes an eight-hour wait in the ER with a visibly injured child waiting for care, highlighting the distress and frustration of families who feel the system is overwhelmed. Other comments refer to being "in a hallway" for hours, with a lack of pain relief or timely intervention, and even a strong opinion that the ER experience can be a major barrier to a positive overall impression of the hospital. In some cases, patients recount waiting for tests and then receiving no clear follow-up or communication, leaving them anxious about their health status and the next steps.
Administrative and communication problems also surface in several reviews. Patients report moving to different doctors without being informed or consenting to the change, and in at least one instance a doctor refused to order necessary labs. The tone of these accounts is one of frustration with what feels like bureaucratic friction or poor customer service: long holds, delays in getting calls returned, and instructions or follow-ups that never materialize. A particularly stark example involves colonoscopy scheduling, where a patient describes repeated delays, a single generic cancellation letter with no explanation, and a lack of offer for alternative dates. Across updates, the pattern is one of well-meaning clinicians undermined by inconsistent administrative support and inadequate follow-up communication.
Safety and respect within the facility are another concern raised by reviewers. An individual recounted an incident in which personal belongings were mishandled or removed during admission - specifically a Zippo lighter and a buck knife - without satisfactory resolution, contributing to a sense of mistrust. The same account notes wounds that were not treated adequately during a three-day stay, with dried blood and an absence of prescribed antibiotics, culminating in an infection that required additional medical care elsewhere. While the staff in that encounter may have been "cool," the patient felt the medical treatment itself fell short, highlighting how gaps in care and accountability can affect perceptions of safety and quality.
Other personal testimonials round out a mixed, honest portrait of the hospital. Some patients emphasize the exceptional interpersonal skills of certain nurses - names like Miyoung and Sara are praised for their care and responsiveness - and describe experiences that were calming and reassuring in moments of fear or vulnerability. There are also positive notes about rapid improvement and the relief of finally feeling heard and supported, even if the overall experience could be uneven depending on the department, time of day, or staff on duty. Some reviewers stress that their own good experiences coexisted with troubling moments elsewhere in the system, such as long ER waits, miscommunications, or administrative delays.
Taken together, the collection of reviews paints a nuanced picture of a major medical center that excels in compassionate, high-quality clinical care in many cases - especially in specialties like urology and post-surgical recovery and in critical, life-saving scenarios. At the same time, the experiences highlight real, tangible challenges: ER overcrowding and inconsistent pain management, administrative friction and follow-up gaps, and safety or accountability concerns that leave some patients feeling underserved or unheard. The overarching message is clear: Penn Presbyterian can deliver outstanding, life-changing care when things align - yet there remains significant room for improvement in operations, communication, and patient safety to ensure consistently excellent experiences for all who come through its doors.
25 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Presbyterian Center For Cont Care in Philadelphia, PA offers a range of amenities and care services to meet the needs of residents. The community provides fully furnished accommodations with access to cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Residents can enjoy delicious meals in the dining room with restaurant-style dining options and special dietary restrictions are taken into consideration.
The community also offers various recreational facilities and spaces for residents to enjoy. There is a garden and outdoor space where residents can relax and soak up some fresh air. For those who enjoy reading, there is a small library available. Scheduled daily activities are offered to keep residents engaged and entertained, while resident-run activities allow them to actively participate in the community.
When it comes to care services, the Presbyterian Center For Cont Care ensures that residents receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure that residents take their medication on time. The community also offers a mental wellness program to support the emotional well-being of its residents.
In terms of location, the Presbyterian Center For Cont Care is conveniently surrounded by various amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals all nearby for easy access. This allows residents to easily access any necessary services or enjoy outings outside of the community.
Overall, the Presbyterian Center For Cont Care offers a comfortable and supportive environment for seniors in need of assisted living services in Philadelphia. With its range of amenities and care services as well as its convenient location near various amenities in the area, it strives to provide a fulfilling experience for its residents.
Presbyterian Center For Cont Care is located at 39Th And Market Sts, Philadelphia, PA 19104 in Philadelphia County, Pennsylvania
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