Thoroughgood Home in Philadelphia, PA

Pros

• The studio apartment is perfect and meets all of their needs.
• The building offers a gym, rooftop terrace, entertainment room, and study spaces on each floor.
• Being pet-friendly is a welcomed bonus.
• The location is ideal, within a short walk to public transit, groceries, restaurants, and the UPenn campus.
• Cristin is professional, attentive, and genuinely cares about making the building a home.
• Cristin and her team are a pleasure to work with.
• Luna on Pine is an ideal place to stay in University City for students and young professionals.
• The community is well-maintained and management is responsive to residents' needs.
• The units are brand-new, spacious, with in-unit washer/dryer and updated kitchens.
• The gym is well-equipped, with 24/7 access, a big highlight of the amenities.
• The rooftop patios and common spaces are great for hosting.

Cons

• The management team is awful, unresponsive, and condescending.
• The building has repeated construction delays and unresolved promised amenities.
• Package theft is frequent, with no security or accountability from management.
• Power outages and persistent air conditioning problems occur, and they're not promptly fixed.
• Elevators are slow, unsafe, and frequently malfunctioning.
• Walls are thin and noise from neighbors and nearby fraternity houses is unbearable.
• Privacy is not respected; staff often enter units without proper notice.
• The property feels unsafe with ongoing thefts and shady activity, and management remains passive.
• Pets roam the floors despite policies, causing allergies and disturbances.
• The unit finishes and kitchen are substandard, with leaks, cracks, and inadequate appliances.
• Shared amenities and common areas feel unfinished or poorly maintained.
• Management misrepresents promises and can seem to lie to tenants to avoid responsibility.

Review

This community is best suited for graduate students or early-career professionals who prioritize an unbeatable University City footprint - close to UPenn, CHOP, hospitals, dining, and transit - and who can tolerate a building that may still feel refinement-in-progress. The strongest draw is the combination of bright, well-laid-out units (with in-unit washers/dryers and modern kitchens in many layouts), abundant on-site amenities (gym, multiple common spaces, roof terraces), and a leasing option that can accommodate shorter academic cycles (notably nine-month terms). For someone who moves in with a student-in-residence mindset and a willingness to navigate ongoing changes, this setup delivers a compelling value in a premier location.

Those who should consider alternatives are residents who demand near-perfect reliability, absolute privacy, and a turnkey experience. The reviews reveal a pattern of inconsistent management responsiveness, and in some cases outright communication gaps or misleading impressions about amenities and timelines. Entries into occupied units without advance notice, frequent maintenance delays, and a perception that management prioritizes rent collection over resident comfort are red flags for families or individuals who need predictable service. Potential tenants who value quiet living, stable safety, and a fully finished building from day one may regret choosing a community where construction and staffing hiccups have been recurring themes.

On the upside, the location is consistently praised as a decisive strength. Proximity to UPenn, major hospitals, eateries, and transit creates exceptional daily convenience and safety for those who walk or bike to campus. The amenity package, when fully functional, can feel like a small college-town lifestyle: well-equipped gyms, lounges on each floor, a rooftop area, and social programming that makes the building feel community-minded rather than merely residential. Several residents highlight attentive managers - at times praised for transparency, responsiveness, and personal attention - that can significantly tilt the experience toward success for renters who engage early and ask for clear expectations.

Yet the drawbacks are consequential and frequently recurring. Reports of unannounced apartment entries, inconsistent maintenance, and slow or opaque responses from management erode trust quickly. The amenities that are supposed to distinguish the property - rooftop terraces, working elevators, finished common areas, and a reliable package system - are not consistently delivered or kept up, according to multiple accounts. Noise is another persistent irritant: proximity to fraternities and the surrounding student housing scene translates into late-night disruption that can undermine study and sleep. Add to that concerns about safety and security - reports of thefts in common areas and transit-driven disturbances - and the perception of risk outweighs several otherwise attractive selling points.

These pros and cons must be weighed against one another with a practical eye on personal tolerance. For residents who prize location, light-filled units, and a robust gym, the appeal can offset some management shortcomings, especially if leases include flexible terms and staff who communicate effectively when expectations are set upfront. Conversely, for anyone requiring consistent, proactive on-site management, guaranteed privacy, and fully realized amenities from move-in, the risk of ongoing delays and service gaps may outweigh the benefits. The decisive factor is not merely the building's bones but the reliability of the operating team and the certainty of promised features.

In practical terms, future tenants should pursue a disciplined due-diligence path. Schedule multiple in-person tours and ask to see current occupancy cases, maintenance turnaround times, and a written schedule for remaining construction or amenity openings. Demand documented policies on entry to units, package handling, and sound insulation - then compare them with the expectations set during tours. Verify lease terms, especially around flexibility, renewal rates, and what happens if promised amenities remain unfinished. If the management team cannot provide concrete, written assurances and a transparent timeline, it is prudent to explore other options in the area that offer steadier operations and truly completed facilities.

This part of Philadelphia, Pennsylvania, offers a variety of amenities that cater to the needs and interests of seniors. With several hospitals and pharmacies in close proximity, residents have easy access to medical care and prescription medication. The area is also well-served by public transportation, making it convenient for seniors to get around the city. The abundance of parks provides opportunities for outdoor recreation and relaxation, while the diverse selection of restaurants and cafes offer plenty of dining options. Additionally, the presence of theaters provides entertainment options for those interested in cultural activities. Overall, this neighborhood is a vibrant and convenient location for senior living with ample resources and opportunities for a fulfilling lifestyle.

Hospitals

• Philadelphia VA Medical Center (0.3 miles)
• Veterans Administration Community Living Center (0.4 miles)
• The Pavilion (0.7 miles)
• Lankenau Medical Center (4 miles)
• Temple University Hospital (4.7 miles)
• Cooper University Hospital (4.7 miles)
• Episcopal Hospital (4.8 miles)

Pharmacies

• CVS Pharmacy (0.3 miles)
• CVS Pharmacy (0.4 miles)
• Penn Medicine University City Outpatient Pharmacy (0.6 miles)
• HUP Outpatient Pharmacy - Ravdin (0.6 miles)
• Perelman Center for Advanced Medicine Outpatient Pharmacy (0.6 miles)
• Rite Aid (0.8 miles)
• CVS Pharmacy (1 miles)

Physicians

• Children's Hospital of Philadelphia (0.5 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (0.6 miles)
• Dr Madonna's Family Practice (4.4 miles)

Transportation

• SEPTA: MFL/TRL 30th Street Station (1.1 miles)
• 30th Street Station (1.2 miles)
• Jefferson Station (2.4 miles)
• Darby Transportation Center (3.8 miles)
• SEPTA: 101/102 Lansdowne Avenue Station (4.2 miles)

Parks

• Schuylkill River Park (1.2 miles)
• Rittenhouse Square (1.7 miles)
• Christopher Columbus Park Dog Run (2.4 miles)
• Fairmount Park (2.6 miles)
• Franklin Square (2.9 miles)
• Independence National Historical Park (2.9 miles)
• Weccacoe Park (3 miles)

Restaurants

• Rosy's Taco Bar (1.4 miles)
• K'Far (1.7 miles)
• Parc Brasserie (1.8 miles)
• U Bar (2.3 miles)
• Tabu Lounge & Sports Bar (2.3 miles)
• South Philadelphia Tap Room (2.3 miles)
• Kalaya Thai Kitchen (2.5 miles)

Cafes

• La Colombe Torrefaction (1.7 miles)
• Elixr Coffee (2 miles)
• Starbucks (3.6 miles)
• Starbucks (3.7 miles)
• Starbucks (3.9 miles)
• La Colombe Coffee Roasters (4 miles)
• Panera Bread (4 miles)

Theaters

• Landmark Theatres - Ritz Five (3.1 miles)