Ivy Hill Rehab Center in Philadelphia, PA
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Information last verified:
1401 Ivy Hill Road, Philadelphia, PA 19150
For more information about senior living options: (844) 490-3973
The team at Ivy Hill is great. The Ivy Hill staff are tremendous and very helpful in all aspects. The staff and management are incredible. The facility takes very good care of the patients. The administration, social worker, and director of nursing are outstanding and provide help in every aspect. The administrator goes above and beyond to ensure the best care, making families feel welcomed. Ivy Hill is a warm and inviting place where residents are treated like family. The nursing team is phenomenal, providing everything residents need. Ivy Hill exceeds expectations with skilled professionals, a clean environment, engaging activities, and effective communication.
The reviewer says the facility's conditions are beyond terrible and it is filthy throughout. They report the smell is so bad that visitors had to step outside to avoid vomiting. They believe the building should be condemned because it is old and dilapidated. The receptionist is described as the absolute worst with no professionalism. Some staff are accused of lacking professional attitudes and being rude. They say patients were not kept safe, with delays in pain medication and care. They report a loved one died there and no one called or offered sympathy. They claim the facility is dirty, unsafe, and even has a mouse in sight. They mention the night staff barely speaks English, hindering communication. They describe the rehabilitation service as the worst ever, including theft of belongings.Ivy Hill Rehab Center in Philadelphia is best suited for families that value a post-acute rehabilitation culture built on genuine staff devotion and hands-on leadership. Across many reviews, the nursing team, CNAs, social workers, and therapists are framed as compassionate and capable, with administrators who are present and responsive. The care philosophy often centers on treating residents with dignity, while rehab and therapy are consistently cited as strong points. Families report that the dining and activities programs help residents feel engaged and secure, creating a home-like atmosphere during recovery or longer stays. For those who want transparent communication and a team that treats a loved one like family, Ivy Hill frequently delivers. This combination, high staff engagement, thoughtful leadership, and a focus on meaningful activity, defines who the facility serves best.
Alternatives should be considered for families prioritizing spotless cleanliness, perfect odor control, and airtight safety oversight. A notable portion of reviews describe persistent cleanliness concerns, odors, and older facilities that feel dated. More troubling are reports of delayed pain medication, gaps in incident follow-up, and inconsistent communication after emergencies. Some families recount serious safety or trust issues, including allegations of neglect or theft. While these occurrences are not universal, they indicate real risk that cannot be ignored. For residents who require spotless environs, rigorous infection control, or consistently proactive problem-solving, other options may offer more predictable performance. The decision should weigh the emotional comfort of a compassionate staff against tangible risks related to maintenance, responsiveness, and safety standards.
Still, Ivy Hill’s core strengths are tangible and meaningful. Staff members, the nurses, aides, therapists, and activity coordinators, are repeatedly praised for warmth, attentiveness, and competence. Administration, particularly the director of nursing and the on-site leadership, is described as approachable and hands-on, guiding care with a family-centered mindset. Rehab programs are highlighted for their responsiveness and collaboration, with clear communication about progress and goals. For families seeking regular updates, detailed care planning, and a coordinated transition from admission to discharge, Ivy Hill often delivers. When these elements align, the facility’s advantages, compassionate care, professional teamwork, and structured rehab, can offset less consistent maintenance or occasional missteps, providing a credible path to recovery and steady, respectful housing for longer stays.
Nonetheless, the negative threads cannot be ignored. Several reviews point to inconsistent staff attitudes or front-desk service that undermines the overall experience. More serious concerns focus on safety lapses, delayed responses during crises, and communications gaps about a resident’s condition. A subset of families reports theft of personal belongings, subpar pain management, and questionable accountability after incidents. These accounts underscore that leadership and staffing stability matter greatly; when oversight slips or the wrong shift is on duty, the experience can deteriorate quickly. The contrast between the positive anecdotes and these warnings is stark: a highly dedicated team in some shifts versus recurring operational blind spots in others. Prospective residents must consider whether these risk factors are acceptable given the facility’s known strengths.
Decision-makers should verify reality beyond the glow of praise. An on-site, multi-shift tour helps gauge cleanliness, odor reality, and daily routines. Direct conversations with the administrator, the director of nursing, and the social worker about discharge planning, incident reporting, and escalation protocols reveal how problems are managed in practice. Prospects should request current care plans, review medication-management processes, and observe staff responsiveness to questions from residents or visitors. It’s essential to assess follow-through after concerns, timely updates, explanations, and visible accountability. These checks help separate a favorable impression from the actual day-to-day operation and ensure alignment with the resident’s needs, safety expectations, and family peace of mind.
In sum, Ivy Hill Rehab Center offers a compelling choice for families who prize compassionate care, strong staff teamwork, and a welcoming environment, provided vigilance remains about cleanliness, safety, and consistent communication. When leadership is consistently engaged and care coordination is thorough, the experience can translate into meaningful improvements in a loved one’s quality of life and recovery. But the facility’s darker threads, odor and maintenance concerns, inconsistent responsiveness, and serious incident reports, should temper optimism with caution. For families that demand unwavering safety standards, immediate pain management, and a spotless, hospital-like setting, exploring alternatives is prudent. The bottom line is clear: Ivy Hill excels where proactive care, empathy, and stable leadership are the anchors; it requires ongoing, vocal family participation to ensure those strengths endure.
145 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (15 miles away) Trenton-Mercer County (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ivy Hill Rehab Center in Philadelphia, PA is a vibrant and well-equipped assisted living community that offers a range of amenities and care services to meet the needs of its residents. The center features a beauty salon, allowing residents to maintain their personal grooming routines with ease. Cable or satellite TV is provided in each residence for entertainment purposes. Community operated transportation ensures that residents can easily access nearby attractions and services.
A computer center is available for residents who wish to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining, providing residents with delicious and nutritious meals prepared and served by professional staff. Additionally, a kitchenette is available for those who prefer to prepare their own meals.
Ivy Hill Rehab Center provides fully furnished accommodations, ensuring that residents feel comfortable and at home during their stay. Housekeeping services are also offered to maintain a clean and tidy environment.
For recreation and leisure, the community boasts a fitness room, gaming room, small library, and outdoor space where residents can relax and enjoy nature. A wellness center is available to support the physical health of residents while Wi-Fi/high-speed internet allows for connectivity throughout the facility.
Care services provided include 24-hour call system and supervision to ensure round-the-clock assistance. Trained staff offer help with activities of daily living such as bathing, dressing, and transfers when needed. Medication management is also available for residents requiring assistance with their medication regimen.
The mental wellness program at Ivy Hill Rehab Center emphasizes the holistic well-being of residents by promoting mental health through various activities and therapies. Special dietary restrictions are accommodated in order to meet individual nutritional needs.
Transportation arrangements are provided both for non-medical purposes as well as for doctor's appointments. Move-in coordination ensures a smooth transition into the community.
Residents can enjoy engaging activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the facility staff. Additionally, concierge services are available to assist residents with any specific needs or requests.
Located near several cafes, pharmacies, physicians, restaurants, transportation options, and hospitals, Ivy Hill Rehab Center offers convenient access to necessary services and amenities. Whether it's receiving medical care, going out for a meal, or engaging in recreational activities, residents will find everything they need within close proximity.
Ivy Hill Rehab Center is located at 1401 Ivy Hill Road, Philadelphia, PA 19150 in Philadelphia County, Pennsylvania
Ivy Hill Rehab Center on seniors.fyi includes 10 photos including images showing windows, healthcare, bedroom, interior, building, outdoor, bathroom, landscaping, and more.
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