Lansdowne And Lincoln Avenue, Yeadon, PA 19050
For more information about senior living options: (866) 208-4318
Overall Review of Manorcare Health Services-Yeadon
Pros
The staff on the unit greeted him and made him feel comfortable and welcome.- The gym and the PT/OT staff were excellent.
- The room was neat and clean.
- The therapists were the best they have ever had.
- The staff were kind and explained the care well.
- If you need rehab, giving them a shot is recommended; you won’t regret it.
Cons
They should not admit their loved ones here due to neglect and safety concerns.- The facility is unsanitary and poorly maintained, with dirty rooms, old furniture, and even a mouse.
- The bathrooms are filthy and often not properly cleaned; showers are not provided to residents due to COVID.
- Understaffing and reliance on agency staff lead to inconsistent, delayed, and inadequate care.
- The kitchen ignores residents’ allergies, creating dangerous situations.
- Residents are left unfed or unable to feed themselves, with meals and calls for help going unanswered.
- Staff are rude and unprofessional, and management is described as disorganized and uncaring (even racist and money-driven in one account).
- Some residents developed bedsores and infections, with little communication or involvement from staff.
- Call bells go unanswered, and overall communication with families is lacking.
Review
Manorcare Health Services-Yeadon is best suited for families pursuing short-term rehabilitation where a focused therapy team can drive recovery and where vigilant family oversight can push for consistent quality. When the goal is to walk a loved one out capable and independent, this campus can deliver on therapy on a unit-by-unit basis, but only if the patient’s needs align with a facility that invites active advocacy and close monitoring.
Alternatives are worth considering for residents who require reliable, daily, attentive care over the long term, or who demand consistently clean, well-maintained surroundings and responsive staff. The history here includes repeated concerns about sanitation, odor, and basic everyday care, making it risky for dementia care, fragile seniors, or anyone with high fall or incontinence risks who cannot self-advocate or rely on family members to intervene promptly.
On the positive side, there are reports of effective therapy experiences in certain units, with skilled PT/OT teams that helped patients regain function and leave for home sooner than expected. A few residents describe compassionate staff in moments that mattered, and some family members note administrative engagement when concerns were raised. These pockets of strength show what the facility can achieve when a patient enters a unit staffed with consistency, clear communication, and a proactive care plan.
The downsides spread far more consistently across the experience. Understaffing and frequent use of agency staff leave care uneven and unpredictable, with aides often overwhelmed and unable to anticipate basic needs like feeding or timely assistance. Sanitation and maintenance problems recur: clogged toilets, overflowing bathrooms, dirty rooms and bedding, and central bathrooms used for storage rather than resident care. The kitchen and dietary practices raise alarms around allergies and safety, while call bells go unanswered at troubling rates. Two to three residents per room and cramped spaces compound safety risks for wheelchairs and transfers, undermining dignity and comfort.
This contrast between potential and reality means that the pros do not reliably offset the cons for most long-term stays. For a family deciding where to place a loved one, the decision hinges on risk tolerance and the ability to demand and enforce high standards day after day. If therapy is the top priority and one can arrange hands-on oversight to ensure consistent staffing and cleanliness, Manorcare can be worth a trial. If, however, steady daily care, a clean environment, and transparent communication are non-negotiables, exploring other options with stronger reputations for consistent front-line care is prudent.
In practical terms, prospective families should treat a tour as a performance plus a verification step. Ask for the specific unit where the loved one would live and observe a therapy session, a meal service, and a shift change to gauge staffing consistency. Request recent inspection or deficiency reports, speak with the unit manager and the director of nursing, and contact current families about their day-to-day experiences. Insist on a written care plan with measurable goals, clear times for meals, hygiene, and mobility, and a prompt escalation path for any concerns. If the answers favor reliable oversight, consistent staff, and visible cleanliness, the placement may work; otherwise, the risk profile argues for looking at alternatives with steadier daily operations.
198 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Philadelphia International (4 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
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