Manorcare Health Services-Yeadon
SaveLansdowne And Lincoln Avenue, Yeadon, PA 19050
For more information about senior living options: (844) 490-3973
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Across a long set of heartfelt, troubling stories, this facility emerges as a place where families fear for the safety, dignity, and basic comfort of their loved ones. The threads binding the accounts are consistent: inadequate staffing, unsanitary conditions, and a pattern of neglect or indifference that leaves relatives shaken, angry, and grieving. Several families recount witnessing rooms that felt dark and neglected, furniture and fixtures that seemed worn or damaged, and a general sense that the environment was not prepared to meet the needs of frail, vulnerable residents. The overarching message is clear: many in these reviews would not want a loved one to be placed here, and some strongly urge others to avoid it altogether.
One family describes a mother on the dementia unit who could not be visited due to a supposed Covid outbreak, despite watching a grim reality unfold in the room next door. They paint a vivid scene of deterioration and disrepair: peeling wallpaper held up by staples, a room that felt old and cramped, a chest of drawers that concealed dirty clothes from a previous resident, and a toilet that wouldn't work. A mouse crossing the room during a visit underscores the sense of neglect. When the visitor sought help from a nurse, the response was dismissive - an offhand remark about fear rather than action. This account culminates in a painful admission that they could not move their mother out in time to save her, a decision that haunts them.
Another thread centers on a grandfather who spent five years in the facility. The memories shared are especially stark: a room described as dark, a smell that pervades, and repeated reports of soiled sheets that demanded staff intervention multiple times. The lack of remorse from management is highlighted, with gratitude only to a single compassionate staff member and to a roommate who showed kindness in moments of shared vulnerability. The narrative conveys a sense of attrition - the building, a long-term residence for a loved one, becoming increasingly unsanitary and emotionally draining for visiting family members. The emotional weight of watching a loved one deteriorate in a place that feels indifferent deeply marks these memories.
Conditions inside the building are repeatedly depicted as unsanitary and poorly maintained. The gym, intended for physical therapy, is described as storage space, and central bathrooms are not only dirty but also underused or repurposed in ways that fail to serve residents. Staffing is a recurring concern, with families noting that CNAs and LPNs are frequently agency staff who come and go, leading to a lack of continuity in care and a perpetual struggle to anticipate residents' needs. Feeding and assistance with meals are cited as frequent failures, with residents left with trays in front of them and staff who are overwhelmed or unaware of the patient's needs. Allergies are reportedly ignored in some meals, which adds a dangerous dimension to the daily routine.
Hygiene and health concerns form another strong strand in these testimonies. Reported incidents include toilets that clog and overflow, feces and urine left on floors for extended periods, and a central bathroom system that is dirty to the point of causing lingering odors. Showers for residents become a rarity, with explanations tied to Covid restrictions, while residents often must pay for basic supplies that should be provided by the facility. The physical space is described as overcrowded, with two to three residents in a single room and limited room for maneuvering a wheelchair. Call bells are infrequently answered, which compounds the sense that residents are not being promptly attended to when they need help.
Attitudes and communication from staff and management frequently come under fire. Several accounts describe unhappy, frustrated workers who seem overwhelmed by workload and time pressures, which then translates into frustration directed at residents. Complaints about the social worker and the director of nursing (DON) suggest a pattern of responses that deemphasize listening and action: complaints are sometimes filed, forms are suggested, and follow-up appears inconsistent at best. In some narratives, a few compassionate moments stand out - an instance where a nurse or another staff member offered understanding or kindness - but these moments are interwoven with broader experiences of neglect, miscommunication, and a lack of accountability.
Interwoven with these deeply troubling observations are occasional glimpses of positive human connection. A few lines express gratitude toward specific individuals - the staff member who offered warmth on a difficult day, a kind roommate who provided solace, or a social worker who was pleasant and professional in a moment of contact. These moments feel like bright points in otherwise bleak stories, underscoring that even within a strained system, small acts of care can have meaningful impact.
Taken together, the collection of experiences presents a powerful and cautionary portrait. The facility appears plagued by systemic issues: chronic understaffing, reliance on agency workers with limited continuity, inadequate maintenance and sanitation, mismanagement or limited responsiveness from leadership, and care practices that fall short of the needs of residents - especially those with severe disabilities, dementia, or hospice needs. The recurring sentiment across families is a warning to others: the conditions described - unresponsiveness, unsafe environments, and a lack of dignity in daily living - make this a place many would not choose for a loved one. The stories embody real, painful losses and raise serious questions about the quality and safety of care provided, prompting families to urge vigilance, accountability, and perhaps formal review.
Manorcare Health Services-Yeadon is an assisted living community located in Yeadon, PA. This community offers a wide range of amenities to enhance the residents' comfort and convenience. There is a beauty salon on-site for hair and beauty treatments, as well as cable or satellite TV in every room for entertainment. Community-operated transportation is available for easy access to nearby destinations, and there is also a computer center for residents to stay connected.
The dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by the professional staff. For those who prefer to cook their own meals, each room comes fully furnished with a kitchenette. Housekeeping services ensure that the living spaces are clean and tidy at all times.
Residents have access to various recreational facilities within the community. A fitness room promotes physical wellness, while a gaming room offers opportunities for entertainment and socialization. There is also a small library for those who enjoy reading.
Transportation arrangement services are available both for non-medical purposes and transportation to doctors' appointments, making it easy for residents to get around as needed. The community also has move-in coordination services to assist new residents in settling comfortably.
For healthcare needs, Manorcare Health Services-Yeadon offers 24-hour call systems and supervision to ensure resident safety. Staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescriptions timely and accurately.
The community supports mental wellness through its mental wellness program, providing additional support for residents' emotional well-being. Special dietary restrictions can be accommodated, including diabetes diets.
Various activities are organized within the community to enhance resident engagement and enjoyment of their time there. Concierge services offer personalized assistance, fitness programs promote an active lifestyle, planned day trips provide opportunities for exploration outside the community, while resident-run activities allow individuals to take charge of their own enjoyment. Scheduled daily activities ensure that there is always something fun and engaging for residents to participate in.
Manorcare Health Services-Yeadon is conveniently located near many amenities. There are cafes, parks, pharmacies, physicians, restaurants, transportation options, and hospitals nearby to cater to the various needs of residents.
Manorcare Health Services-Yeadon is located at Lansdowne And Lincoln Avenue, Yeadon, PA 19050 in Delaware County, Pennsylvania
Manorcare Health Services-Yeadon on seniors.fyi includes 6 photos including images showing interior, natural light, lighting, rehabilitation, physical therapy, office, lobby, reception area, and more.
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