Providence Rehabilitation & Healthcare

Pros

• The care and rehabilitation my brother received at Providence were excellent, showing great progress through vigilant physical therapy.
• The staff at Providence helped my mother become more independent after her surgeries, demonstrating a strong commitment to her recovery.
• Many reviewers noted that the facility is clean and welcoming, with friendly staff members.
• Overall experiences at Providence Rehabilitation have been positive, with many praising the level of care provided.
• One reviewer felt that their loved one's stay was excellent and expressed gratitude for the attentive nursing care received.
• The rehab program at Providence was described as really great, contributing positively to patients' recovery journeys.

Cons

• The cousin was not given proper care, waiting over 2 hours for a nurse and not receiving essential medication.
• There were instances of staff hanging around the desk instead of attending to patients.
• An incident occurred where a wife had to wait between four and five hours before anyone checked on her.
• There were concerns about the direct service staff needing retraining due to a lack of attention to detail and treating patients as humans.
• The physical therapy was described as not being up to par, with skipped sessions reported.
• There were complaints about the response time for call lights, often taking 20 minutes or more.
• Communication within the facility was criticized as horrible and unorganized, leading to a lack of transparency for families.
• The overall experience was described as not meeting expectations due to inconsistent coordination among staff and departments.

Review

The reviews of Providence Rehabilitation paint a complex picture of care and service, reflecting both positive experiences and significant concerns. The facility has garnered praise for its cleanliness, friendliness, and the quality of rehabilitation services provided to patients recovering from serious medical issues. Many families express gratitude for the attentive nursing and therapeutic care their loved ones received during their stays. For instance, one reviewer noted the exceptional progress made by their brother after a severe brain bleed, attributing this improvement to vigilant physical therapy and professional nursing staff who demonstrated genuine concern.

However, not all experiences mirror such positivity. One reviewer shared a concerning account about an elderly cousin who experienced inadequate care while awaiting assistance from nursing staff. The review highlighted instances of long wait times—over two hours for a nurse—and lapses in essential medication administration due to medical conditions. This stark contrast emphasizes the variability in patient care at Providence Rehabilitation, suggesting that while some patients benefit immensely from dedicated staff members, others may struggle with attention shortages when it comes to basic needs.

The feedback regarding communication within the facility is particularly mixed. Some reviewers commended the nurses' thoroughness once they were contacted and recognized their concern for patients; however, there were complaints about poor communication systems overall. Families expressed frustration at delays in responses to call lights and difficulties in obtaining timely updates on their loved ones’ conditions. Even among those who had positive experiences with direct care, such as therapy sessions or post-surgical recovery support, many felt that organizational improvements could be made to enhance patient outcomes.

Several reviewers pointed out gaps in staffing levels as contributing factors to inconsistent care delivery. Instances where patients experienced lengthy waits before receiving assistance were highlighted alongside calls for more attentive direct service staff training. Issues like these have led some families to reconsider their recommendations for Providence Rehabilitation; while they acknowledge its reputation as one of the better facilities accepting insurance within the area, they caution that this does not negate concerns surrounding inadequate staffing or fragmented service delivery.

Importantly, several narratives shed light on specific caregivers who went above and beyond expectations during difficult times. Families expressed appreciation for individual nurses or aides who showed exceptional dedication when caring for their loved ones—highlighting how personalized interactions can create meaningful connections amid a challenging healthcare environment. Such acknowledgments showcase that while institutional shortcomings may exist at Providence Rehabilitation, there are also shining examples of compassion that highlight moments of attentive patient-centered care.

In conclusion, while many families left Providence Rehabilitation feeling grateful for the steps taken towards recovery by their loved ones and noting overall positive experiences with healthcare professionals, there remains a call for improvement in areas including response times and direct staff engagement with patients. As feedback suggests both strengths and weaknesses coexist within this facility’s operations—alongside stories of hope found through successful rehabilitation—the complexity of each patient's experience underscores the critical need for ongoing assessment and enhancements aimed at ensuring every resident receives consistent empathetic care reflective of what they deserve in times of vulnerability.

This part of Yeadon, Pennsylvania, offers convenient access to transportation options such as the Darby Transportation Center and SEPTA stations for easy travel. Nearby hospitals like the Philadelphia VA Medical Center and Lankenau Medical Center provide reliable healthcare services, while pharmacies like CVS and Rite Aid are easily accessible for medication needs. There are also various dining options ranging from fast-food chains like McDonald's to local favorites like Rosy's Taco Bar. Residents can enjoy nature at parks like Ellson Glen Park and Schuylkill River Park, perfect for leisurely walks. Additionally, cafes such as Starbucks and La Colombe Torrefaction offer cozy spaces for relaxation and socialization. Overall, this area provides a mix of convenience, healthcare resources, dining options, and green spaces suitable for seniors looking to settle in a vibrant community.

Transportation

• Darby Transportation Center (0.7 miles)
• SEPTA: 101/102 Lansdowne Avenue Station (1.8 miles)
• National Car Rental (3.5 miles)
• Hertz Rent A Car (3.7 miles)
• Dollar Rent A Car (3.7 miles)
• Terminal F (3.7 miles)
• Baggage Claim E (3.7 miles)

Physicians

• Dr Madonna's Family Practice (1.8 miles)
• CHOP Buerger Center for Advanced Pediatric Care - Raymond G. Perelman Campus (3.9 miles)
• Children's Hospital of Philadelphia (4 miles)

Pharmacies

• Rite Aid (2.1 miles)
• CVS Pharmacy (2.2 miles)
• Rite Aid (2.3 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (3.2 miles)

Restaurants

• Wendy's (2.2 miles)
• McDonald's (2.2 miles)
• Cracker Barrel (4.6 miles)
• Rosy's Taco Bar (4.8 miles)
• Larry's Steaks (4.9 miles)
• South Philadelphia Tap Room (4.9 miles)
• K'Far (5.1 miles)

Parks

• Ellson Glen Park (2.6 miles)
• Schuylkill River Park (4.6 miles)
• Fairmount Park (4.9 miles)
• FDR Park (5 miles)
• Rittenhouse Square (5.1 miles)
• Christopher Columbus Park Dog Run (5.3 miles)

Hospitals

• Philadelphia VA Medical Center (3.7 miles)
• Veterans Administration Community Living Center (3.7 miles)
• The Pavilion (4.1 miles)
• Lankenau Medical Center (4.1 miles)

Cafes

• Starbucks (4.9 miles)
• La Colombe Torrefaction (5.1 miles)
• 320 Market Cafe (5.4 miles)
• Elixr Coffee (5.4 miles)
• Starbucks (5.5 miles)