Overall Review of Fairview Manor Inc Nursing Hm
caveat
11 reviews mention this
Cleanliness is inconsistent
Residents report both very clean rooms and, in other cases, rooms that smell or feel unclean.
Several reviewers say rooms are not cleaned properly, including complaints about housekeeping and rooms described as messy or with persistent odors. Other residents and family members describe the building as kept clean, with residents kept clean and no strong “nursing home” smell. One review also mentions a period of remodeling that made the environment feel chaotic and less clean than usual.
caveat
5 reviews mention this
Getting help can be slow
Multiple families describe delays in response and difficulty reaching staff when urgent needs come up.
Some reviewers report long waits for call buttons to be answered and say they had to find staff themselves or wait for help during beeping alarms. A family member describing a dementia-related stay also describes ringing for assistance without an immediate response, plus long or missed calls when trying to schedule visitation. Other reviews mention poor communication, including being unaware a transfer to the emergency room had happened until later.
common
9 reviews mention this
Staff friendliness varies a lot
Reviews describe a wide range of staff experiences, from very friendly and helpful to rude and unprofessional.
On the positive side, multiple families and clinicians describe staff as caring, pleasant, responsive to questions, and willing to help with concerns. Others say staff can be rude, unhelpful, or dismissive—especially in situations involving care needs and communication. Even among more positive reviews, at least one mentions ongoing improvement and that progress takes time.
caveat
4 reviews mention this
Food quality draws mixed feedback
Dining gets mixed reviews, with some calling it good and others describing it as unhealthy or unacceptable.
Some reviewers say food is always good and mention alternatives if meals are not right. Others describe meals as mediocre or unhealthy, and one family reports that staff ignored food allergies, leading to vomiting after meals. A separate review notes that food was the only complaint even in an otherwise positive experience.
differentiator
2 reviews mention this
Therapy and activities get credit
Residents and families specifically highlight therapy support and in-house activities.
One review praises the therapy department and describes it as helpful, alongside multiple seating areas for family visits. Another longer stay review credits staff for frequent check-ins and mentions daily activities like Bingo and ice cream socials.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Skilled Nursing Facility
Erie International (3 miles away)
Beautiful, well-equipped facility with extensive amenities and engaging activities.
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