4155 Roxbury Drive, Erie, PA 16506
For more information about senior living options: (844) 490-3973
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The facility is a great place. The staff are caring and dedicated to participants. The care provided is of high quality and delivered with compassion.
The facility is very unorganized. Communication from the staff is poor and not timely. The facility feels unfair and does not respond promptly. Residents are not taken to activities or outings, and there is little interaction. The nursing staff and the doctor do not respond and do not call back. The doctor on staff does not care about patients and relies on meds to calm or quiet them. The facility has gone downhill and is depressing compared with years prior.Two contrasting voices come through clearly in the accounts of this facility. On one side, there is a glowing endorsement of care and compassion, with praise for the staff's dedication and the way residents are treated. On the other side, a vehement critique describes a very different reality - one of disorganization, poor communication, and serious concerns about the quality and dignity of care. Taken together, the two perspectives sketch a campus that means well to some but has deep-seated issues that others find unacceptable.
The more favorable review emphasizes a welcoming environment where the place is described as a "Great Place" with "great and caring staff" who are dedicated to the participants. The writer stresses quality care delivered with compassion, suggesting that the staff invests real effort into the wellbeing of those who live there. This account frames the facility as student and family friendly, where kindness, attentiveness, and a genuine sense of responsibility toward residents are the norm. In short, the emphasis is on heartfelt care and a positive atmosphere created by the people who work there.
In stark contrast, the second review paints a picture of persistent logistical and interpersonal problems. The writer calls the place "very unorganized" and criticizes the communication as "not great at all" and "very unfair." The sense of being left in the lurch is palpable, with repeated mentions of not getting timely responses and a strong warning not to rely on the facility for information or support. The tone clearly signals that for this reviewer, the experience of both residents and families is hampered by a lack of responsiveness and accountability.
A central vein in the negative assessment is that the situation has deteriorated over time, especially since the Covid-19 pandemic. The reviewer notes a decline that has persisted into the subsequent years, suggesting that even as the community moves forward, improvements have not kept pace. The criticism highlights a lack of engagement for residents beyond the confines of a single day center, with little in the way of meaningful activities or outings. The complainant insists that residents are not taken to activities or out to eat, and are left with limited interaction and stimulation.
Communication becomes a recurring theme in the critique. The reviewer claims that conversations with nursing staff or the on-site doctor are limited, and that calls back from the team are not timely or reliable. This perceived disconnect between residents, families, and the caregiving team undermines trust and makes it difficult for families to stay informed about the residents' conditions and needs. The doctor is singled out as well, with alarming accusations that he does not seem to care about the patients and would rather medicate them to calm them down or quiet them, rather than addressing underlying issues. These are strong allegations, presented as part of a broader impression of neglect and impersonal care.
The final impression left by this account is one of decline and disappointment. The reviewer describes the environment as "depressing" and notes a marked drop in quality compared to four years prior. The language conveys a sense of wasted potential and frustration, suggesting that the facility has moved away from its earlier strengths and is not meeting the expectations of residents and their families. It's a portrait of a place that talks a good game but, in the reviewer's view, does not back it up with consistent action, accountability, or meaningful engagement for residents.
Together, the two perspectives illuminate a complex picture: a facility that some still see as a place of compassion and attentive care, and another side that portrays chronic organizational flaws, insufficient communication, and troubling concerns about resident well-being and autonomy. The discrepancies underscore how experiences can vary dramatically within the same setting, depending on interactions with staff, the specifics of daily routines, and the level of engagement families feel they can have with the care team. For anyone considering this place, these accounts highlight the importance of visiting in person, talking with multiple staff members, and observing how residents spend their days, how concerns are handled, and how responsive the administration and medical team truly are to both questions and emergencies.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Erie International (2 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Neurorestorative Pennsylvania in Erie, PA is a board and care home that offers a range of amenities and care services for individuals in need of assisted living. The community provides a comfortable and fully furnished environment with a dining room and outdoor space for residents to enjoy. Housekeeping services are available to ensure the cleanliness and maintenance of the living spaces.
The dedicated staff at Neurorestorative Pennsylvania assists residents with activities of daily living, such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the necessary medical attention and support. Special dietary restrictions, including diabetes diets, are accommodated by the community's meal preparation and service.
Transportation arrangements are made for medical appointments, reducing the burden on residents. Additionally, Wi-Fi/high-speed internet access and telephone services are provided to keep residents connected with their loved ones.
Neurorestorative Pennsylvania also focuses on promoting an active lifestyle for its residents. Scheduled daily activities offer opportunities for socialization and engagement with fellow residents. The community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, theaters, and hospitals.
Overall, Neurorestorative Pennsylvania in Erie offers a supportive and enriching environment where individuals can receive personalized care while enjoying the amenities and conveniences nearby.
Neurorestorative Pennsylvania is located at 4155 Roxbury Drive, Erie, PA 16506 in Erie County, Pennsylvania
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