Platinum Ridge Center For Rehab & Healing
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1050 Broadview Boulevard, Brackenridge, PA 15014
For more information about senior living options: (844) 490-3973
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The staff at Platinum Ridge were welcoming, professional, and helpful. The facility was clean. The facility, staff, care, and activities were above expectations. The staff kept families informed of any issues. The nurses were really great. The people there were friendly and went out of their way to help visitors. The food was good. The dietary team ensured meals were delicious and healthy. The staff were very kind and attentive, and the facility was organized. The new sign-in system was appreciated. The staff treated residents like family and showed respect. The staff worked hard to help residents recover and return home. Many families highly recommended Platinum Ridge.
This place is a disgrace. They serve cold food to residents who are paying thousands a month to live there. The medication they give residents completely puts them to sleep so they will not be a bother. So many residents are left in bed because they are overmedicated and are not in the right state of mind. The staff there were cleaning her pins wrong and not at the correct times. They would touch other things with their gloves on and then touch her pins, and they never washed their hands. The admissions lady would always have her door shut and was never available; the administrator was always outside walking his personal dogs. The aides were not helpful; a patient needed assistance to use the bathroom but was not allowed to bear weight on her leg. Vanessa put my mom on the bedside commode and left her there for over an hour, then went home without informing anyone. Another aide took the patient's blood pressure and wrote down last night's numbers, claiming they were correct. The bathrooms are filthy. The staff are always on their phones or outside smoking. My mother is back in the hospital with all her pins infected and has to be replaced. If more staff truly cared, it would be better; the current staff who don't care should be fired.Platinum Ridge emerges in these accounts as a place of striking contrasts, where praise and concern sit side by side in the stories shared by families and visitors. On the positive side, many guests describe a facility that feels welcoming from the moment you walk in. The staff are consistently called out as welcoming, professional, and available to answer questions, and the surroundings are said to be clean and well-kept. For several families, the quality of interaction with caregivers makes a big difference in how they feel about placing a loved one there. One reviewer notes that the staff and care exceeded expectations, and that the facility itself was notably clean, which stood in sharp contrast to other nursing facilities they had visited that were less tidy and where staff seemed less patient with questions.
For many families, Platinum Ridge proves to be a place where communication matters and is valued. Several residents' relatives report being kept informed of all issues, big or small, and they repeatedly describe feeling reassured by the cadence of updates and the attentiveness of the care team. The feedback extends beyond medical care to daily life - activities, meals, and social connections - factors that help both residents and families feel more at ease. The sentiment that the staff truly cares is echoed across multiple reviews: nurses are praised for their kindness, the care and activities offered are described as thoughtful, and the atmosphere of the facility is presented as safe and friendly.
The experiences aren't uniform, but a common thread in many stories is the sense that Platinum Ridge can be a supportive place for recovery and rehabilitation. One account highlights successful collaboration between the care team and family members in helping a loved one regain mobility and strength, with physical therapy described as challenging yet purposeful in moving toward home. The dietary team and the overall meal program also draw praise from reviewers who emphasize good, healthy, and even delicious meals. In several instances, families recount visits that feel personal - staff going out of their way to guide visitors around the building, or staff taking time to chat with a resident and their family, which helps to reinforce trust in the care being provided.
Alongside these positive notes, there are several testimonials that carry a strong cautionary tone. A reviewer who calls Platinum Ridge "a disgrace" recounts a deeply troubling experience: cold meals served to residents, accusations of overmedication intended to keep residents from disturbing others, and concerns that some individuals were left in bed because they were perceived as too much of a bother. The account alleges a pattern of med errors and a lack of clear communication about medications, with painful implications for a resident's state of mind and overall safety. These words carry a sense of fear for families who worry about whether their loved ones are being treated with respect and properly monitored. The language is stark, and the claim that residents were overmedicated and under-empowered to speak for themselves is presented as a direct threat to their well-being.
Another long, detailed account raises alarms about care quality in the context of a specific medical situation. A mother with an orthopedic issue is described as experiencing questionable practices around pin care, including inconsistent cleaning schedules, hand-washing lapses, and the observation that gloves were used for one task and then unnecessary risks were taken with other tasks. The reviewer reports a frightening sequence of medication errors, confusion about what medications were prescribed, and a lack of accountability among staff and administrators. The account also paints a picture of systemic communication gaps, with reports of staff who did not respond to concerns, miscommunications about who would address problems, and an administrator who seemed more distracted by outside duties than by ongoing patient care. The reviewer describes a shared room with little space for proper positioning during recovery, dirty bathrooms, and a sense that caregivers were often unavailable when needed. The outcome, they claim, was that their loved one required hospital readmission for pin infections, underscoring the fear that gaps in care had serious, tangible consequences.
A separate set of reflections also emphasizes the gap between positive impressions and more troubling experiences. Some reviewers praise the facility for kindness and professionalism in certain interactions, especially among nurses, front-desk staff, and caregivers who took time to talk and check in. Yet other reviewers recount moments of frustration - delays in assistance, aides who seemed overstretched or inattentive, and instances where necessary support was not readily available. One family describes the disappointment of a few staff members who appeared to be less engaged, or who made comments that suggested a hierarchy of care duties that left some tasks unaddressed. There are mentions of administrative personalities - an administrator who seemed often occupied outside the building or a front-office staffer who elicited frustration when questions were met with evasive responses. All told, these episodes contribute to a broader sense that the facility has strong potential but also serious cracks in consistency and accountability.
Tying the threads together, Platinum Ridge appears to be a place where many families have appreciated the warmth of the staff, the cleanliness of the environment, and the supportive routines that help residents recover and stay connected. At the same time, a subset of reviews voices real, grave concerns about safety, medication management, and the reliability of care. The stark contrasts - between "above expectations" and "a disgrace" - serve as a reminder that experiences at Platinum Ridge can be highly variable, influenced by individual staff members, specific shifts, and the breadth of care demands on any given day. Families considering Platinum Ridge would do well to talk to multiple staff members, observe how care is administered across shifts, and ask explicit questions about medication practices, infection control, and escalation of concerns.
In the end, the collection of voices here paints a nuanced portrait: Platinum Ridge can be a place of compassionate, attentive care where residents feel supported and families are kept informed; yet it can also be a setting where serious lapses, if they occur, have meaningful consequences. The best path for prospective residents and their families is to approach with open questions, seek out both the positive experiences and the cautions, and assess whether the facility's strengths align with the specific needs and expectations of the person who would live there.
97 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Platinum Ridge Center For Rehab & Healing in Brackenridge, PA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a beautiful and inviting environment with fully furnished accommodations and private bathrooms for each resident.
Residents can enjoy various amenities including a beauty salon, gaming room, fitness room, small library, and outdoor space for relaxation and recreation. There is also a computer center with Wi-Fi/high-speed internet access to keep residents connected.
The dining experience at Platinum Ridge Center is exceptional with restaurant-style dining and special dietary restrictions catered to. Meals are prepared and served by professional staff who take into consideration the individual needs of each resident.
In terms of care services, the community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is provided to ensure residents are taking their medications as prescribed. Additionally, there is a mental wellness program in place to support the emotional well-being of residents.
Platinum Ridge Center prioritizes transportation arrangements both within and outside the community. Residents have access to community operated transportation as well as transportation to doctors' appointments. Move-in coordination services are also available to assist new residents in settling comfortably into their new home.
To promote an active lifestyle and social engagement, the community organizes a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Residents can also take advantage of concierge services for any additional needs or requests they may have.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals ensures that residents have access to necessary amenities within close proximity.
At Platinum Ridge Center For Rehab & Healing in Brackenridge, PA, residents can experience a vibrant and supportive assisted living community where their needs are met while enjoying an enriching and fulfilling lifestyle.
Platinum Ridge Center For Rehab & Healing is located at 1050 Broadview Boulevard, Brackenridge, PA 15014 in Allegheny County, Pennsylvania
Platinum Ridge Center For Rehab & Healing on seniors.fyi includes 14 photos including images showing interior, windows, building, brick, natural light, living room, reception, office, and more.
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Interior
Decor
Living Room
Building
Windows
Lighting
Artwork
Seating Area
Outdoor
Natural Light
Library
Courtyard
Healthcare
