Ambler Extended Care Center

Pros

• The staff at Ambler Extended Care is described as kind, patient, and caring, particularly the rehab staff.
• Residents have access to various activities, such as bingo and other social events.
• The facility's appearance has been improved to make it look as nice as possible, despite being dated.
• Many families felt satisfied with the level of service and communication they received from the staff regarding their loved ones.
• Residents enjoyed the food options offered at the facility on certain occasions.
• One resident expressed gratitude for how much Ambler has extended their loved one’s quality of life.
• Families appreciated that staff were always there to help out with questions and concerns during their loved one's stay.

Cons

• The staff did not keep families informed of medication changes and were often vague when asked about care updates.
• There was a lack of communication among the staff, leading to neglect and mismanagement of residents’ care.
• Rooms were small, dark, and not very clean, with outdated decor and inadequate facilities.
• A rude nursing manager displayed a lack of empathy, making families feel unwelcome and rushed when inquiring about their loved ones.
• Food quality was inconsistent, often served cold or below expectations.
• Residents were left without basic necessities, such as proper bathroom facilities during renovations.
• Some staff members appeared distracted by personal devices instead of focusing on resident care.
• Families experienced difficulties retrieving their loved ones' belongings after moving them out of the facility.

Review

Ambler Extended Care has elicited a wide range of experiences from families who have entrusted their loved ones to the facility. The complexity of these reviews illustrates the stark variations in care and communication, highlighting both commendable aspects and significant shortcomings. While some family members praise the kind and attentive nature of certain staff members, others express deep dissatisfaction with the overall management and cleanliness of the facility.

Several reviewers commend the physical and occupational therapy services at Ambler Extended Care, describing them as caring, patient, and thorough. These therapy staff members are frequently noted for their commitment to providing quality care, which seems to significantly improve the rehabilitation experience for residents. However, despite these positive experiences with therapists, many families report that other aspects of care fall short. Communication among staff appears to be inconsistent; multiple reviewers noted gaps in information regarding medication changes and residents' health statuses. This lack of coherent communication led to confusion and concern among family members during their loved ones' stays.

A recurrent theme in these reviews is the dated appearance of the facility itself. Many describe the environment as old or in need of renovation—shared rooms that could benefit from modernization were common complaints. Elements like low lighting, unclean bathrooms, and outdated air conditioning units detracted from an otherwise caring atmosphere fostered by some staff. One reviewer pointed out that although efforts were made to keep the place looking nice within its limitations, there was still a pressing need for aesthetic updates.

Compounding these issues is a troubling account of inadequate health safeguards at Ambler Extended Care. One reviewer detailed a harrowing experience where their loved one contracted Covid-19 while residing in the facility due to apparent negligence regarding testing protocols. Such incidents raise serious concerns about infection control practices within Ambler's operations, especially given how vulnerable many residents may be due to pre-existing conditions or age-related factors.

While many reviewers expressed appreciation for friendly staff members, dissatisfaction arose when family inquiries were met with reluctance or perceived annoyance. Interactions with management also received criticism; one particular encounter with a nursing manager was described as rude and lacking empathy—a disheartening reflection given that families often rely on open channels of communication during stressful times involving health crises or decision-making about ongoing care.

Despite these challenges, some families do share more favorable perspectives on their experiences at Ambler Extended Care. A number remarked on how much happier their loved ones seemed compared to previous facilities where they experienced neglect or theft by caregivers. Activities available for residents have been appreciated by those who reported seeing significant improvements in their loved one's quality of life since moving into Ambler. Nonetheless, this mix of positive sentiments alongside alarming critiques paints a complex picture that potential new residents must carefully consider when selecting Ambler Extended Care—or any similar facility—for themselves or their relatives.

In conclusion, while individual staff interactions can indeed provide comfort and support amidst challenging circumstances at Ambler Extended Care Center, systemic issues regarding communication breakdowns between staff members and management create an environment filled with uncertainty for families advocating for proper care for their loved ones. The balance between genuine loving attention from certain caregivers versus operational deficits leaves prospective clients with much deliberation as they weigh both testimonials praising resident happiness against warning signs about safety protocols within this setting.

Located in Ambler, Pennsylvania, this part of town offers a variety of amenities and services that cater to seniors. With multiple pharmacies within close proximity, accessing medication and healthcare services is convenient. There are also several cafes and restaurants for socializing and dining out. Transportation options such as train stations make it easy to get around the area. For recreation, there are parks nearby for outdoor activities. Additionally, there are reputable physicians, hospitals, and places of worship in the vicinity for medical care and spiritual support. Overall, this area provides a well-rounded environment for seniors looking to settle down in a peaceful and accessible community.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• Eric's Rx Shoppe (2.3 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.7 miles)

Cafes

• Backyard Beans Coffee (0.5 miles)
• Starbucks (5.4 miles)
• Starbucks (6.9 miles)
• Starbucks (8 miles)
• Starbucks (8.7 miles)

Transportation

• Ambler Station (0.6 miles)
• SEPTA Jenkintown-Wyncote Station (6.1 miles)
• Stenton Station (7 miles)
• Septa Warminster Train Stn (7.1 miles)

Restaurants

• Brick & Barrel (2.3 miles)
• Blue Bell Inn (2.8 miles)
• Chick-Fil-A (3.6 miles)
• McDonald's (3.6 miles)
• Miller's Ale House (4.6 miles)
• Chick-Fil-A (5.5 miles)
• The Metropolitan (5.7 miles)

Parks

• Homested Park (2.4 miles)
• Stony Creek Sports Park (4.8 miles)
• Windlestrae Park (5.7 miles)
• School Road Park (9.4 miles)

Theaters

• AMC 309 Cinema 9 (3.4 miles)
• AMC Plymouth Meeting Mall 12 (4.6 miles)
• Regal Warrington Crossing Screenx, 4Dx, Imax & RPX (5.5 miles)

Physicians

• AMS Cardiology (3.7 miles)
• Mid Atlantic Retina (4.8 miles)
• Schwarz Dermatology (5.6 miles)
• Hatboro Medical Associates (6 miles)
• Center for Total Women's Health - Lansdale (7.2 miles)
• Detweiler Family Medicine (7.5 miles)
• Otolaryngology Plastic Surgery Associates (7.5 miles)

Hospitals

• Chestnut Hill Emergency Room (5.4 miles)
• Abington Hospital, Widener Building (5.6 miles)
• Abington Memorial Hospital (5.7 miles)
• Jefferson Lansdale Hospital (7 miles)
• Holy Redeemer Hospital (7.8 miles)
• Fox Chase Cancer Center (8.9 miles)
• Albert Einstein Employee Health Center (9.2 miles)

Places of Worship

• Mary Mother of the Redeemer (6.4 miles)
• Neshaminy Warwick Presbyterian Church (7.9 miles)