Brookside Healthcare & Rehabilitation Center in Roslyn, PA
Save2630 Woodland Road, Roslyn, PA 19001
For more information about senior living options: (844) 490-3973
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The staff provide excellent care and clear communication. The facility is clean, attractive, and well organized. The physical therapy department helps residents regain mobility, including in-room sessions. The staff are friendly, attentive, and treat residents with respect. Families feel supported and cared for during difficult times. The care team is compassionate and offers empathetic, personal interactions. Brookside offers effective therapy and rehabilitation that can help patients walk and speak again. Brookside is a reassuring option for loved ones who can no longer live at home.
They claim the staff neglect residents and provide no treatment, leaving a patient in bed with urine and stool. They report long wait times after the call bell rings and poor quality food. They describe the facility as vile and filthy, with smells of urine and overall incompetence. They allege administration lacks compassion and staff are rude, failing to answer questions about medications. They assert medications are given incorrectly or abruptly stopped, risking withdrawal. They state no family is allowed in rooms during care, even for patients with dementia or language barriers. They warn to avoid the facility, calling it horrible and not recommended. They describe staff as unhelpful or mean, with examples of nurses telling patients to use their incontinence products instead of helping. They claim morale is low and the DON runs the place into the ground; leadership issues are pervasive. They mention cleanliness problems and food quality, noting rooms, floors, and bathrooms are dirty and food is served cold.Brookside Healthcare & Rehabilitation Center in Roslyn, PA, is best suited for families pursuing short- to mid-term rehabilitation for a loved one who can benefit from structured therapy and a facility that presents as clean and attractive. The therapy department is repeatedly cited as a strength, with patients often moving more confidently after physical and occupational therapy and staff coordinating care to support discharge planning. The building and common areas repeatedly strike reviewers as pleasant, and several families report courteous, attentive interactions that make the care trajectory more manageable. This is not a luxury boutique, but a practical option when the goal is to restore function and enable a safe return home or a transition to a less intensive setting. For medically complex residents, the center's coordination with dialysis or other services adds pragmatic value.
As a result, those who prioritize consistent bedside nursing, timely medication administration, and an orderly, odor-free environment should scrutinize Brookside closely. A thread of reviews points to long call-bell wait times, episodic lapses in daily care, and odors that can overwhelm a room. Several families report rude or curt exchanges with admissions or administrative staff, and a subset describe medication errors or delays that forced ongoing family oversight. There are also accounts suggesting limited family access during care moments and, in some cases, serious concerns about patient safety. In light of these patterns, alternatives with steadier, more predictable day-to-day care warrant strong consideration for anyone whose loved one requires constant oversight and a calm, consistently safe environment.
On the upside, Brookside often delivers meaningful rehab outcomes when therapy is engaged, with many residents showing improvement in mobility and strength. The staff who coordinate therapy with medical teams and families are frequently described as responsive and professional, and care conferences are noted as valuable touchpoints for staying aligned on goals. The facility's cleanliness and organized routines appear to support healing, and the ability to arrange therapies around a resident's in-room schedule is a practical plus. In some reviews, the center earned recognition from external regulators, underscoring a baseline of quality that can provide peace of mind to families seeking credentialed care. These positives create a counterbalance to the more troubling reports if ongoing oversight is possible.
Yet the cons are persistent and serious enough to shape the overall risk calculus. The most damaging patterns include inadequate roundings and delayed responses after call bells, persistent odors, and rooms that feel neglected rather than cared for. Reports of rude or overwhelmed staff, inconsistent medication administration, and careless administration practices recur, leaving families anxious about safety and dignity in daily care. Administrative friction - ranging from slow return calls to questions about billing or policies - further undermines trust. Complicating decisions is the perception that some policies restrict family presence during care, creating distance at a moment when closeness and accountability matter most. Taken together, these factors can sour the rehab experience and erode confidence in daily care.
To maximize Brookside's potential, families should plan for proactive involvement: insist on regular, clearly documented care conferences; request explicit medication education and checks for timing and dosing; and monitor nurse and aide responsiveness closely. A nurse-led, therapy-informed approach seems to work best when a stable team remains assigned to a resident, and for residents needing ongoing rehab, consistent therapy engagement can be transformative. However, without vigilant advocacy, the facility's drawbacks can dominate the experience. The decision hinges on tolerance for variability and the ability to deploy dependable oversight - ideally with metrics, questions, and expectations established before admission.
The bottom line is that Brookside can be a solid fit for rehab-focused stays when a family can dedicate hands-on oversight and ask pointed questions about staff coverage, medication safety, and cleanliness. For families that demand highly consistent nursing care, rapid response times, and an atmosphere free of unpleasant odors and administrative friction, exploring other options or pursuing in-home care may be wiser. The right choice balances genuine rehab potential with reliable daily care and respectful communication, not a spectrum of inconsistent experiences. Before committing, conduct a thorough visit, press for a transparent staffing plan, and demand concrete assurances on medication management, care rounding, and family access to ensure the arrangement aligns with both safety and recovery goals.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Philadelphia International (19 miles away) Trenton-Mercer County (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookside Healthcare & Rehabilitation Center in Roslyn, PA is an assisted living community that offers a wide range of amenities and care services. The community is dedicated to providing a comfortable and enjoyable living environment for its residents.
Amenities at Brookside include a beauty salon, where residents can pamper themselves and maintain their personal grooming needs. There is also the convenience of cable or satellite TV in each resident's room for entertainment purposes. Community-operated transportation is available for residents who wish to explore the surrounding area or run errands.
For those who enjoy staying connected, there is a computer center and Wi-Fi/high-speed internet access throughout the facility. Residents can use the fitness room to stay active and maintain their physical health. The fully furnished accommodations ensure that residents have all they need for a comfortable living space.
The community also features a gaming room for recreational activities, as well as a small library for quiet reading time. The dining room offers restaurant-style dining with delicious meals prepared by the staff, while special dietary restrictions are taken into consideration.
Care services provided at Brookside include assistance with activities of daily living, such as bathing, dressing, and transfers. A 24-hour call system ensures that help is always available when needed. Medication management is also offered to ensure residents are taking their medication properly.
The mental wellness program focuses on promoting emotional well-being among residents. Transportation arrangements are made both for non-medical purposes and doctor's appointments. Move-in coordination assistance is available to help new residents settle in comfortably.
For outdoor enthusiasts, there is an outdoor space where residents can relax or engage in outdoor activities. Housekeeping services keep the community clean and tidy, allowing residents to focus on enjoying their time without worrying about chores.
Additionally, Brookside Healthcare & Rehabilitation Center is conveniently located near two cafes, one park, ten pharmacies, two physicians' offices, four restaurants, two transportation options, and four hospitals nearby. This ensures that residents have easy access to amenities and healthcare services in the surrounding area.
Overall, Brookside Healthcare & Rehabilitation Center offers a range of amenities and care services to create a comfortable, safe, and enjoyable living environment for its residents.
Brookside Healthcare & Rehabilitation Center is located at 2630 Woodland Road, Roslyn, PA 19001 in Montgomery County, Pennsylvania
Brookside Healthcare & Rehabilitation Center on seniors.fyi includes 5 photos including images showing interior, windows, gazebo, outdoor, bedroom, decor, living room, brick building, and more.
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