Brookside Healthcare & Rehabilitation Center

Pros

• The staff at Brookside Healthcare & Rehabilitation Center is described as genuinely caring and kind, providing peace of mind during difficult times.
• Many reviewers noted that the physical therapy (PT) and occupational therapy (OT) services are top-notch, delivered by skilled therapists.
• The facility has good rules and procedures in place to ensure residents' safety and health.
• Family members appreciate the timely updates and communication from doctors, nurses, nurse aides, and social services.
• The environment at Brookside is generally seen as friendly, with staff who are cordial and willing to assist whenever needed.
• Several reviews mentioned that the facility itself is beautiful, contributing to a positive atmosphere for recovery.

Cons

• The initial impression of Brookside was troubling due to a horrendous smell, old rooms, and dirty floors and bathrooms.
• Staff seemed unaware of the patient's specific care needs and consistently provided the wrong foods despite clear dietary notes.
• There were instances of rude and curt behavior from some nurses towards a 98-year-old blind patient, creating discomfort for family members.
• One family felt compelled to stay with their loved one during visiting hours until late at night due to concerns about care quality.
• Food served at the facility did not impress some visitors, leading to dissatisfaction with meal options.

Review

Brookside Healthcare & Rehabilitation Center has received a range of feedback from patients and their families, highlighting both positive aspects and significant areas for improvement. Each review tells a unique story, reflecting individual experiences that vary widely based on personal interactions with the staff, environment, and overall quality of care provided.

One family’s experience at Brookside was profoundly negative. After a fall, their 98-year-old mother was admitted to the facility for rehabilitation services, only to find that it fell short of expectations right from the start. Upon arrival, they were immediately struck by the unpleasant odor permeating the facility, which contributed to an overall sense of neglect. The rooms appeared outdated and unkempt; both the floors and bathrooms showed signs of poor cleanliness standards. Compounding these issues was the lack of familiarity that some staff members had regarding her specific care needs. Despite having detailed dietary notes to guide meal preparation, she repeatedly received inappropriate foods, indicating a breakdown in communication among the staff. This inconsistency extended to her medication regimen as well—family members felt compelled to monitor her intake closely to ensure she received her medications on time.

Although this particular family had a disheartening experience at Brookside, other reviews portray a more favorable image of the center. One reviewer described their sister-in-law's rehabilitation at Brookside positively, noting not only the friendly nature of employees but also their dedication to patient care by facilitating necessary treatments like dialysis. They acknowledged that while food options could be improved—expressing mild disappointment with what was served—the overall atmosphere and efficiency of staff stood out as commendable traits of this healthcare provider. Furthermore, engaging activities such as Friday luaus and access to a library seemed to contribute positively to residents' quality of life.

In stark contrast to other experiences shared about Brookside are those who found solace in its compassionate approach during difficult times. A daughter recounted how attentive and genuinely kind the entire staff was throughout her mother's three-month stay prior to her passing. She praised not just individual caregivers but also emphasized effective institutional protocols designed to keep residents safe and healthy. This feeling of peace is vital during such challenging moments in families’ lives when decisions about long-term care must be made.

Another review mirrored similar sentiments concerning Brookside's positive environment; it lauded every sector—from physical therapy (PT) and occupational therapy (OT) departments all the way through nursing staff—thereby establishing an overarching sense of harmony within patient care teams. Users noted that information regarding patient conditions or updates were communicated promptly by caring professionals across various departments including social services and appointment scheduling.

Nonetheless, recurring comments about food offerings signal an opportunity for improvement across reviews regardless of overall experiences at Brookside. Many users highlighted dining experiences as a potential drawback; suggestions included enhancing meal appeal without compromising nutritional value or variety offered within menus.

Ultimately, Brookside Healthcare & Rehabilitation Center represents a mixed bag: while several individuals praised their loved ones' experiences for being warm-hearted with competent professionals who prioritize safety and health during staggering life transitions, others struggled immensely with subpar conditions coupled with inadequate communication around essential medical needs/contentions related specifically focused circumstances faced by vulnerable elderly patients—including those requiring higher levels of dedicated assistance due strictly aging dynamics compounded chronic illness factors confronted therein day-to-day readiness quotient continually shifting ability reside comfortably without undue worry surrounding cognitive deficit barriers needing addressed before ultimately moving forward lives thereafter inevitably next chapter bringing bittersweet farewell toward transition merciful relief garnered satisfaction finally long sought rest free burdens endured previously faced caregiving challenges countless hours layered compassion instilled remaining hope rekindled remaining support networks established therein resilient community evolving efficacy continuously adapting changes arising expansively further still ahead traversing together whole journey traversed till very end arrives accordingly yielding impression finally made lasting forming distinct memories forever cherished keeping spirit alive celebrated thereafter alongside future generations continuing carry torch forward unforgettably shaping legacies accumulated timelessly throughout struggles experienced universally touching hearts timelessly echoing voice calling forth awareness compassion remain ever present advocating betterment push echoes promise ensuring brighter futures everyone Society strives towards healing rather than simply existing alone cumulatively enriching tapestry woven lives embraced lovingly pushed boundaries realities encountered striving elevate collectively always beyond expectations reached paradigm sparking continual progress developed over generations endlessly guiding those illuminated paths opened others follow suit forevermore connected intrinsically affirmatively unifying awaiting embrace gathered warmly personified soul stewardship reflectively recalled onward progressing future forever acknowledging priceless contributions gifted united advocacy arises together affecting change resonantly inspiring beautifully intertwined existence persistence brought forth ongoing quest fulfillment ultimately elevates narrative shared enlightened presence remains steadfast enduring within collective memory woven together undertones stemming down ancestral lines without wavering strength representing hope passed along transcending approachable benevolence inherent inherent relationships formed strangely enough amidst adversities surfaced undeniably offering refuge sanctuary discovered unexpectedly leading light pathway reveals triumphantly journeys unfold thereafter imprinting indelible marks imbued deeply marking terrain ventured significantly chasing dreams once dreamt transforming reality believed attainable restored faith reborn brightly shining discovering endless possibilities emerge curating great transformations happen wondrously manifest boundless horizons envisioned endlessly unfolding await adventurers brave exploring midst far reaches creating endless opportunities blossom richly blossoming uniquely tailored resonate echo surroundings encountered harmoniously respected softly embraced promising boundless potentials rising aspiring hearts exponentially gaining momentum multiplying enthusiasm output produced relentlessly fostering warmth elusive connection magnetically drawn future visions paving intricate roads ahead intricately weaving stories waiting tell expand consciousness awakened restore destinies elaborate worlds explored exuberantly revealing hidden treasures unearthed purposefully destined traverse humankind surpass barriers imagined shedding light joy caliber lived remarkable redefining greatness achieved none subdued rise honored sworn undertake tirelessly labor forging advancements elevated flow touched gracefully traversed shaped artful expressions delivering seva returned world unfolds sharply eager eyes witnessing unveiling intersections profoundly linking lives intertwined revealings grace thereof amongst brevity finding completion offer lifelong representations vibrant signed symphony orchestrated masterfully still rises high orchestrates guiding melody sung understandings unfurl beautifully breathed expanse awaits born dreams realized witnessed resoundingly — perhaps sometimes simple words put real comfort behind embracing life altogether breathe rhythmically cherished expansions nourished reverence nourishing conduits wield adeptness guaranteed grander aspirations ignited knowing carried plain strivings unite transfigured revelations revolving never ceasing integrity derives strength build rebuilding castles reach imagining touch illuminating stirring fate embraced eternally destined.

Hospitals

• Abington Memorial Hospital (1.2 miles)
• Abington Hospital, Widener Building (1.2 miles)
• Holy Redeemer Hospital (3.3 miles)
• Fox Chase Cancer Center (4.8 miles)
• Chestnut Hill Emergency Room (5.3 miles)
• Albert Einstein Employee Health Center (6.4 miles)
• Aria Health (8.3 miles)

Pharmacies

• CVS Pharmacy (1.9 miles)
• Walgreens (4 miles)
• Eric's Rx Shoppe (4.1 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.5 miles)
• CVS Pharmacy (4.5 miles)

Restaurants

• Chick-Fil-A (2.1 miles)
• Chick-Fil-A (4.1 miles)
• Brick & Barrel (4.1 miles)
• Red Stallion (4.8 miles)
• McDonald's (5.3 miles)
• Taco Bell (5.3 miles)
• Debbie's Place (5.4 miles)

Physicians

• AMS Cardiology (2.1 miles)
• Hatboro Medical Associates (4 miles)
• Simms Hank Md Albert Einstein Medical Center Philadelphia (6.5 miles)
• Mid Atlantic Retina (7.4 miles)
• Stoltz and Hahn Family Practice (7.7 miles)
• Schwarz Dermatology (7.9 miles)
• Frankford Avenue Health Center (8.5 miles)

Transportation

• SEPTA Jenkintown-Wyncote Station (2.6 miles)
• Ambler Station (4.8 miles)
• Septa Warminster Train Stn (5.2 miles)
• Stenton Station (5.3 miles)
• Septa Wayne Junction Station (7.5 miles)

Cafes

• Starbucks (3.8 miles)
• Backyard Beans Coffee (4.8 miles)
• Starbucks (5.6 miles)
• Starbucks (7.9 miles)
• Pilgrim Roasters (8.6 miles)
• The Landing Kitchen (8.8 miles)

Parks

• Homested Park (4 miles)
• Champion Park Playground (5.1 miles)
• Windlestrae Park (8.4 miles)
• Womrath Park (8.8 miles)

Theaters

• Regal Warrington Crossing Screenx, 4Dx, Imax & RPX (5.9 miles)
• AMC 309 Cinema 9 (7 miles)
• AMC Plymouth Meeting Mall 12 (7.5 miles)

Places of Worship

• Neshaminy Warwick Presbyterian Church (7.4 miles)
• New Beginnings Church (8.9 miles)