626 Easton Road, Glenside, PA 19038
For more information about senior living options: (844) 490-3973
The staff are extremely rude and unprofessional. They speak horribly to family members who call. They hire staff who have a poor understanding of the care that residents need. They ridicule the residents they are supposed to be helping. There is a complete lack of compassion and care. The place is awful.The accounts describe a care home where the everyday experience for families begins on a note of tension and ends in a chorus of disappointment. At the heart of the critique is a sense that the staff, rather than offering support and information, greet calls from worried relatives with a combination of aggression and indifference. The language used to describe encounters with the team is sharp and unsettling: voices are described as rude, unprofessional, and openly scornful toward people who are simply seeking answers about the well-being of their loved ones. This initial imprint of hostility colors every subsequent interaction, leaving families with little reason to trust that their questions will be handled with care or respect.
What emerges from the reviews is a pattern of communication that feels punitive rather than helpful. Family members report being spoken to in harsh tones, with a display of impatience that seems to prioritize edicts over explanations. Questions are often framed as burdens, and responses can come across as dismissive or condescending. In such an environment, even routine updates about a resident's condition become stressful exchanges rather than informative conversations. The impact on relatives is not just frustration but a growing sense of vulnerability, as if their concerns are an intrusion rather than a legitimate part of the care process.
Another dimension of the critique centers on who is hired to do the work and what those individuals understand about the needs of the residents. The reviews claim that the staff brought in do not have a proper grasp of the type of care required by the people living in the home. This lack of alignment between residents' needs and staff training or expertise creates a gap that is felt in day-to-day care. When caregivers do not fully understand the medical, emotional, or social requirements of the individuals they are responsible for, the risk of mistakes, missed cues, and miscommunication increases. Families worry that this disconnect translates into inconsistent care, and they fear that essential routines or monitoring may be neglected because the staff simply do not grasp what is needed.
A particularly distressing element highlighted in the reviews is the perception that residents themselves are targets of ridicule. The criticism asserts that staff members ridicule the very people they are supposed to be helping, an accusation that goes beyond mere brusqueness and taps into concerns about dignity and respect. The idea that a caregiver could mock or scorn a resident is described as not only demoralizing but also deeply harmful, eroding trust and making residents feel unsafe or devalued. This perceived cruelty compounds the anxiety families feel when they are unable to be with their loved ones as much as they would like, inviting a chilling doubt about whether the residents' day-to-day experiences are governed by compassion or contempt.
Across these threads runs a more fundamental charge: a complete lack of compassion and care. When warmth, empathy, and patient-centered attention are absent, the everyday routines of living - feeding, bathing, mobility, comfort, and emotional support - can feel mechanistic and cold. The reviews convey that residents may experience neglect in practical terms, not because of deliberate harm but because the emotional atmosphere fails to acknowledge their humanity. The resulting sense of detachment can lead to a decline in well-being, a sense of abandonment, and a deeper fear among family members that their loved ones are not receiving the dignified, attentive care that is supposed to be the cornerstone of a residential setting.
Taken together, the descriptions coalesce into a stark verdict: the place is awful. The overarching impression is one of disappointment and alarm, a facility where the combination of rude communication, misaligned staffing, derisive behavior toward residents, and a pervasive lack of compassion culminates in an experience that families feel compelled to warn others about. The accumulation of these issues casts a long shadow over the reputation of the home, signaling to prospective families and regulators alike that there are systemic problems at work - problems that are not just about isolated incidents but about an entrenched culture that undermines trust and compromises the safety and dignity of those in care.
For families navigating these kinds of concerns, the reviews imply a need for serious attention from leadership, regulators, and the broader caregiving community. The depicted pattern - hostile interactions with family members, hiring practices that do not ensure appropriate care expertise, ridiculing residents, and a pronounced lack of compassion - suggests that meaningful changes are necessary. Whether through enhanced staff training, stronger supervision and accountability, improved channels for family communication, or a culture shift toward person-centered care, addressable steps exist that could alter the trajectory of experiences at the home. Until such changes take hold, the negative sentiment captured in these accounts will likely persist, reinforcing a belief that the facility falls short of the standards families expect and deserve.
9 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
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24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Salisbury Behavioral Health 1 is an assisted living community located in Glenside, PA. Our focus is on providing excellent care and support for individuals who require assistance with daily activities and respite care.
Our community offers a comfortable and homelike environment with fully furnished accommodations that include a dining room, outdoor space, and a beautiful garden. Housekeeping services ensure that our residents enjoy clean and tidy living spaces.
We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet access to all residents. Additionally, our move-in coordination service ensures a smooth transition for new residents.
At Salisbury Behavioral Health 1, we prioritize the well-being of our residents by offering various care services. Our dedicated staff provides assistance with activities of daily living, including bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure comprehensive care. For individuals with diabetes or special dietary restrictions, our team can provide appropriate meal preparation and service.
Transportation plays a vital role in maintaining our residents' health, so we arrange transportation for medical appointments as well as offer transportation options nearby. Our community is conveniently located near cafes, parks, pharmacies, restaurants, physicians' offices, and hospitals to cater to the diverse needs of our residents.
To add joy and companionship to their lives, we offer scheduled daily activities that encourage socialization and engagement within the community.
At Salisbury Behavioral Health 1 in Glenside, PA, we strive to create a nurturing environment where individuals can age gracefully while receiving exceptional care and support tailored to their unique needs.
Salisbury Behavioral Health 1 is located at 626 Easton Road, Glenside, PA 19038 in Montgomery County, Pennsylvania
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