Good Samaritan Society - Fairlawn Village

Pros

• Residents at Good Samaritan Society Fairlawn Village appreciate the kindness and helpfulness of both staff and fellow residents.
• The maintenance team responds promptly to any needs or concerns brought up by residents.
• Many residents enjoy the dining options, finding the food to be good and satisfying when ordered.
• The facility offers a variety of activities and transportation for outings, contributing to an engaging community life.
• Family members of residents commend the quality care provided in rehabilitation services and skilled nursing, noting that staff are attentive and responsive.
• The atmosphere of Good Samaritan is described as homey and faith-based, which appeals to many residents.
• Residents value the affordability of living at Good Samaritan compared to other communities, making it a good option for long-term care.
• Friends and family express satisfaction with the compassionate care their loved ones receive from sweet and caring staff members.

Cons

• One resident experienced a long wait time of 32 minutes for assistance after pressing the call button, indicating a lack of timely response from staff.
• The facility has a chaotic atmosphere, lacking inviting spaces for residents to gather and socialize.
• Many rooms are shared and resemble institutional hospital settings, contributing to a less than welcoming environment.
• Scheduled activities are minimal, with limited options beyond basic sing-alongs, leading to boredom among residents.
• The quality of food served is described as bland and basic, with few daily choices available.
• Staff members exhibit low morale and have been observed being unapproachable and territorial, with incidents of yelling at residents without intervention.
• There are concerns about proper medication administration and instances where compassion was lacking toward distressed residents.
• The social worker struggles to collaborate effectively with outside agencies, which may hinder support services for residents.
• Billing issues have arisen, including unexpected increases that are not itemized or clearly explained.
• The cost of care is deemed high relative to the area, with some fees reaching up to $10,000 without sufficient justification for the price.

Review

Good Samaritan Society Fairlawn Village has garnered a mix of feedback from residents and their families, painting a multifaceted picture of life within the community. On one hand, numerous reviews highlight the warmth and kindness of both staff and residents. Many individuals appreciate the supportive environment that fosters independence while still providing essential services. One resident shared their positive experience of living in independent housing where maintenance issues are promptly addressed, showcasing a commitment to resident satisfaction. Although they have chosen to utilize the dining services only sporadically due to the ongoing pandemic, they noted that when they did order food, it was delivered quickly and tasted good.

The tour experience potential residents receive at Fairlawn Village also received praise. While one reviewer felt their tour was not as comprehensive as similar visits to other facilities, they appreciated how welcoming and professional the staff were during their visit. Observations about the cleanliness of rooms were common among reviewers, though some noted that specific pricing for studios was higher than other communities they visited. The availability of activities for residents is another plus, alongside access to transportation through buses for shopping trips or excursions—a feature that many found appealing.

However, there are notable concerns regarding care levels in skilled nursing sections of the facility. A family member described a situation involving their father who transitioned from rehabilitation services to skilled nursing following multiple falls at home. While acknowledging that he received quality care overall—highlighted by attentive registered nurses—there was a significant concern regarding response times for assistance requests made via call buttons; one instance involved an alarming 32-minute wait for help with bathroom needs during an evening shift. This delay raises questions about staffing levels or organization during peak times.

On another side of Fairlawn Village's operations, some critiques point toward areas needing improvement. While many reviews articulate experiences filled with compassion and support from staff members, others voiced frustration regarding morale among employees and feelings of unapproachability from some caregivers. This sentiment is underlined by observations of chaotic conditions within certain sections, particularly where memory care residents reside together without dedicated cozy gathering spots or scheduled activities beyond basic entertainment like sing-alongs.

Moreover, there are mentions concerning food offerings being bland and lacking variety—an aspect often seen as pivotal in contributing to overall resident happiness and well-being within any community setting. Lastly, billing issues present additional challenges; instances were reported where bills increased unexpectedly without clear itemization on charges—a concern for families managing finances while seeking care solutions for loved ones.

In conclusion, Good Samaritan Society Fairlawn Village presents a complex blend of experiences marked by caring interactions from many staff members alongside flashes of discontent surrounding operational aspects such as staffing levels and responsive care practices under pressing conditions. Residents applaud the comforting environment created by both staff and peers—the faith-based foundation resonates significantly with many—but structural challenges remain that could impact long-term sustainability and satisfaction among current occupants or those seeking entrance into this community in future endeavors.

Physicians

• Rose City Urgent Care & Family Practice (0.7 miles)
• Gresham Internal Medicine Clinic (1 miles)
• Cascade Physicians (1 miles)
• Legacy Medical Group-Neurosurgery (1 miles)
• Legacy Medical Group-Gastroenterology (1 miles)
• Metropolitan Pediatrics (1 miles)
• Legacy Medical Group (1 miles)

Restaurants

• Burger King (0.8 miles)
• Five Guys Burgers & Fries (0.8 miles)
• Del Taco (0.8 miles)
• Subway (0.8 miles)
• Olive Garden (0.8 miles)
• Long John Silver's (1 miles)
• Skyland Pub (1.1 miles)

Pharmacies

• Walgreens (0.8 miles)
• Walgreens (1 miles)
• Walgreens (2.3 miles)
• Walgreens (3.9 miles)
• Rite Aid (4.1 miles)
• Rite Aid (4.7 miles)
• Rite Aid (5.9 miles)

Hospitals

• Legacy Mount Hood Medical Center (0.9 miles)
• Adventist Medical Center (7.9 miles)
• Kaiser Sunnyside Medical Center (9.4 miles)

Cafes

• Black Rock Coffee Bar (1.1 miles)
• Dutch Bros Coffee (1.8 miles)
• Starbucks (7.4 miles)
• Starbucks (7.8 miles)
• Panera Bread (8.5 miles)
• Dutch Bros. Coffee (10 miles)

Parks

• Imagination Station (1.6 miles)
• Tsuru Island (1.7 miles)
• Gresham Main City Park (1.8 miles)
• Dabney State Park (2.3 miles)
• Crown Park (5.9 miles)
• Happy Valley Park (7.1 miles)
• Heritage Park (8.1 miles)

Places of Worship

• East Hill Kid City (1.7 miles)
• St Henry Catholic Church (1.9 miles)

Theaters

• Century 16 Eastport Plaza (8.6 miles)